Ideally located on one of Kigali's most charming boulevards, the five-star Kigali Serena Hotel is built around a polished granite atrium, which showcases the very best of Rwandese cultural art. Relaxed yet elegant, the hotel centres on the Executive Lounge and Bar, which opens onto a wide sundeck overlooking the newly refurbished swimming pool. Also overlooking the pool, the popular Milima Restaurant offers a wide range of all-day buffet choices, while the relaxed Sokoni Café offers inside and outside poolside seating. The capital's natural business hub, the hotel also boasts its own extensive conference centre, 500-seater auditorium and lavish ballroom.
The hotel features 148 rooms. Guests can choose from a selection of 60 Standard Rooms, 37 Superior Rooms, 19 Deluxe Rooms, 18 Junior Suites, 7 Prime Rooms, 6 Executive Suites and a luxury Presidential Suite. In-room facilities include 24 hour room service, air-conditioning, Wi-Fi, tea/coffee making facilities, mini fridge, hair dryer, private safe and a flat screen satellite TV.
Images
Rooms
Facilities
Activities and Services
Restaurants
Entrance
Exterior
Reception
Guest Lounge
Banqueting Marquee
Muhazi Meeting Room
Delegate Room
Auditorium
Rwanda Country of 1000 hills
Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.
Facilities include :
- 24-hour room service - Air-conditioning - Wi-Fi and in-room modem hook-up - Direct-dial phone - Voice-mail - In-room flat-screen satellite TV - Mini-bar - Private safe - Tea and coffee-making facilities - Hair dryer - Porter/concierge - 24-hour on-call doctor - Walk in shower and bathtub - Working desk
Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.
Facilities include :
- 24-hour room service - Air-conditioning - Wi-Fi and in-room modem hook-up - Direct-dial phone - Voice-mail - In-room flat-screen satellite TV - Mini-bar - Private safe - Tea and coffee-making facilities - Hair dryer - Porter/concierge - 24-hour on-call doctor - Walk in shower and bathtub - Working desk
Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.
Facilities include :
- 24-hour room service - Air-conditioning - Wi-Fi and in-room modem hook-up - Direct-dial phone - Voice-mail - In-room flat-screen satellite TV - Mini-bar - Private safe - Tea and coffee-making facilities - Hair dryer - Porter/concierge - 24-hour on-call doctor - Walk in shower and bathtub - Working desk
Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.
Facilities include :
- 24-hour room service - Air-conditioning - Wi-Fi and in-room modem hook-up - Direct-dial phone - Voice-mail - In-room flat-screen satellite TV - Mini-bar - Private safe - Tea and coffee-making facilities - Hair dryer - Porter/concierge - 24-hour on-call doctor - Walk in shower and bathtub - Working desk
Studio Suites (40 sq m) offer king-sized beds, luxury bathroom with both tub and shower, and an integrated work space.
Facilities include :
- 24-hour room service - Air-conditioning - Wi-Fi and in-room modem hook-up - Direct-dial phone - Voice-mail - In-room flat-screen satellite TV - Mini-bar - Private safe - Tea and coffee-making facilities - Hair dryer - Porter/concierge - 24-hour on-call doctor - Walk in shower and bathtub - Working desk
Executive Suites (70 sq m) offer king-sized beds, a luxury bathroom with both tub and shower, an integrated work space and a separate sitting room.
Facilities include :
- 24-hour room service - Air-conditioning - Wi-Fi and in-room modem hook-up - Direct-dial phone - Voice-mail - In-room flat-screen satellite TV - Mini-bar - Private safe - Tea and coffee-making facilities - Hair dryer - Porter/concierge - 24-hour on-call doctor - Walk in shower and bathtub - Working desk
The resplendent Presidential Suite (300 sq m) offers a king-sized bed, luxury en suite bathroom (with Jacuzzi, tub and shower), two en suite guest rooms, private office, private conference room, private dining room (and galley kitchen), elegant sitting room, reception area and private vestibule entrance.The suite is one of the finest examples of luxury accommodation in Kigali and throughout Rwanda.
Facilities include :
- 24-hour room service - Air-conditioning - Wi-Fi and in-room modem hook-up - Direct-dial phone - Voice-mail - In-room flat-screen satellite TV - Mini-bar - Private safe - Tea and coffee-making facilities - Hair dryer - Porter/concierge - 24-hour on-call doctor - Walk in shower and bathtub - Working desk
Property Facilities
24-hour Security, Activity Desk, Bar, Battery Charging Facilities, Communal Dining, Disability Services, Eco Friendly, Gym, Internet Access (Complimentary), Meal on Request, Mobile Connectivity, Pool, Restaurant, Secure Parking, Spa, TV Room
Room Facilities
Air Conditioning, Complimentary Wi-Fi, Disabled Rooms, Dressing Gowns, Electrical Outlets, En-Suite, Hair Dryer, Mini Bar, Pure Cotton Linen, Safe, Shower, Television
Available Services
Airport Shuttle (Available), Babysitting Service, Room Service (24 hours)
Activities on Site
Fine Dining, Massages, Safaris
Activities Nearby
Fine Dining, Game Drives, Gorilla Tracking, Historical Tours, Safaris
Known locally as “Kandt House,” this museum celebrates the work of Dr. Richard Kandt, a German physician and explorer who embarked on an exploration of Rwanda in 1897, searching for the source of the Nile River. A rich showcase of Rwanda’s natural treasures, the museum includes artifacts from Dr. Kandt’s expedition and also a ship that was sunk off the shores of Lake Kivu during the German troops’ surrender to the Belgian Army in World War I.
This museum is open every day from 8:00 a.m. to 6:00 p.m. On Umuganda [community work] Day, which is the last Saturday of every month, the museum opens at 12:00 a.m. On 7th April, all museums are closed.
Established in 2007 by 18 women living in Nyamirambo, Kigali, the NWC examines Rwanda’s unfortunate history of violence, inequality and discrimination towards women. Today, the Center’s mission is to provide education and vocational training to disadvantaged women so that they can gain better opportunities for employment.
Located ten minutes from the city centre, the Kigali Genocide Memorial offers guided tours of the exhibits and gardens commemorating the 1994 genocide against the Tutsi. Visitors can choose to be guided by one of the staff, many of whom are survivors of the genocide, or purchase the KGM digital guide, which provides an audiovisual tour.
This collective of Rwandan creative artists showcases local works in contemporary African arts, crafts, music and dance. In addition to exhibiting paintings, sculptures and mixed media expressions, the center conducts programs, projects and initiatives designed to expand the creative arts in Rwanda.
Relaxed and stylish, the colourful Sokoni stands central to the extensive tropical gardens and overlooks the pool. A popular meeting place for guests and locals alike, it is renowned for its colourful cocktails, globe-trotting cuisine and vibrant live music. Sokoni offers all-day café-styled service to suit all tastes. It also features a choice of weekly specials that hit the high spots of the local social scene.
Friday… the African way
Every Friday, wind down from the week at Sokoni. Happy Hour drinks are half price between 6:00 p.m. and 7:00 p.m., and the sumptuous African Buffet runs from 6:30 p.m. to 10:00 p.m. A showcase of local, regional and international cuisine, the unrivalled variety and style of the buffet is complemented by the quality of the resident band, who take the stage at 7:00 p.m.
Sokoni Saturday
Please join us on Saturdays at Sokoni for our Family BBQ Lunch.
Child-Friendly Food
Sokoni is exceptionally child-friendly, especially on weekends, and it’s one of the city’s favourite family venues. The children’s menu is guaranteed to appeal to youngsters of all ages and is on offer all day, every day. What’s more, children under 12-years eat at half price.
One of Kigali’s most popular dining venues, the Milima Restaurant overlooks the pool and has been styled to offer a classically elegant interior with a light-filled atrium overlooking the verdant tropical gardens. Breakfast, lunch and dinner are served at Milima, each with its own subtly different ambience, and each as suited to a business briefing as to a more relaxed social or family event.
Breakfast
Anglo-American or continental breakfasts feature an extensive buffet selection of homemade pastries and breads, fresh juices and fruits and a tempting array of continental delicacies.
Lunch
Lunch at the Milima features an extensive buffet selection, which varies daily.
Dinner
The Milima Restaurant is open for dinner daily and offers both a table d’hôte menu and a wide range of à la carte options.
Wednesdays & Saturdays… in Mongolia
On Wednesday and Saturday evenings starting at 6:30 p.m., enjoy the renowned Mongolian Menu, a spicy fusion of the very best of Asian cuisine served under the stars.
Milima Sunday
Please join us Sundays at Milima for our Sunday Brunch.
The beautifully decorated Executive Lounge and Bar with its opulent Bedouin-style tented terrace are reserved for exclusive use by hotel guests. With a selection of newspapers and periodicals, it also offers café service and Wi-Fi throughout the day. and access to the extensive business center
Your Stay
1 Night
Bed and Breakfast
Fast Facts
Hotel
Spoken Languages: English
No. Rooms: 148
Special Interests: History & Culture, Leisure, Nature
Wilderness Bisate | Volcanoes National Park
Wilderness Bisate is located in the natural amphitheatre of an eroded volcanic cone and has dramatic views of the peaks of the volcanoes, Bisoke and Karisimbi, rearing up through the Afro-alpine forests of nearby Volcanoes National Park. Six luxurious en-suite Forest Villas maximise comfort and views, while retaining environmental principles and reflecting the culture of rural Rwanda. Each guest contributes to Bisate’s biodiversity conservation and local community projects – making a far-reaching impact on an iconic endangered species: the mountain gorilla.
Aside from tracking one of the several habituated gorilla groups, activities include visiting nearby natural attractions, hiking to Dian Fossey’s burial site, and observing the Park’s group of endangered endemic golden monkey. Walks on Bisate’s property offer birding and participation in the reforestation programme.
INSIDER’S TIP: Wilderness Bisate is within easy driving distance of Volcanoes National Park Headquarters, from where gorilla treks depart daily.
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Video
Rooms
Facilities
Activities and Services
Wilderness BisateCredit: WildernessThe six luxurious Forest Villas maximise comfort, warmth and views.
Wilderness BisateCredit: WildernessWilderness Bisate looks over to Mount Bisoke, one of the active volcanoes in the Virunga Mountains.
Wilderness BisateCredit: WildernessThe Bisate Kwanda day lounge is located in the organic vegetable garden, and is the perfect space to gather yourself before your next adventure.
Wilderness BisateCredit: WildernessPensive mountain gorilla in Volcanoes National Park.
Wilderness BisateCredit: WildernessBisate Kwanda's hand-built vegetable garden is the ideal spot to wind down after an intense morning gorilla trek.
Wilderness BisateCredit: WildernessBisate Kwanda's menu comprises seasonal ingredients for freshness, with the majority sourced from our own garden.
Wilderness BisateCredit: WildernessView of Bisoke from Wilderness Bisate.
Wilderness BisateCredit: WildernessWilderness Bisate's sophisticated architectural design is rooted in Rwandan building tradition.
Wilderness BisateCredit: WildernessWilderness Bisate's richly detailed interiors use surfaces and screens made from a variety of woven materials with strong resonance in Rwandan culture.
Wilderness BisateCredit: WildernessWilderness Bisate provides gaiters for your rainforest treks.
Wilderness BisateCredit: WildernessTrekking through community land en route to Volcanoes National Park.
Wilderness BisateCredit: WildernessAlthough strong and powerful, mountain gorillas are also gentle and shy.
Wilderness BisateCredit: WildernessEnjoy sweeping views over Volcanoes National Park.
Wilderness BisateCredit: WildernessWilderness Bisate lounge and bar area.
Wilderness BisateCredit: WildernessEnjoy a therapeutic spa treatment after the morning's activities.
Wilderness BisateCredit: WildernessMore than 70,000 saplings have already been planted through Wilderness Bisate's reforestation project.
Wilderness BisateCredit: WildernessWilderness Bisate's agronomists are integral to our reforestation project.
Wilderness BisateCredit: WildernessMeet members of the community on a Bisate village walk.
Wilderness BisateCredit: WildernessA community walk in Wilderness Bisate is highly rewarding.
Twin/Double Villas
Although spacious (each villa measures 91 square metres), the Forest Villas feel warm and intimate, thanks to the carefully designed layout which includes a reception area, luxury bedroom and en-suite bathroom – all warmed by a generous central fireplace.
With only six villas, the true luxury lies in the exclusivity and privacy that surrounds Bisate and the rare, raw beauty of its setting, tucked into the phenomenal abundance of Albertine Rift biodiversity with glorious views in every direction.
Property Facilities
Bar
Room Facilities
Bath, Electrical Outlets, Fireplace, Heated Towel Rails, Internet Access (Complimentary), Laundry Service (Complimentary), Mini Bar, Safe, Tea / Coffee, Verandah
Available Services
Credit Card Facilities
Activities on Site
Bird Watching, Massages, Natural History Tours, Walks (Guided)
Activities Nearby
Cultural Tours, Gorilla Tracking, Historical Tours
The legendary Virunga Mountains in the north-east are home to volcanoes, swathes of cloud forest and half the world’s total population of endangered mountain gorillas. The primates of Rwanda are unparalleled, and Wilderness Bisate is the perfect base for mountain gorilla trekking. This thrilling excursion takes place from Volcanoes National Park headquarters where guests are allocated to one of the twelve habituated gorilla families for a one-hour awe-inspiring encounter.
* Gorilla Trekking Permits, per person, at an additional cost.
Credit: Wilderness
Credit: Wilderness
Credit: Wilderness
View this beautifully-coloured primate, which is endemic to the area and lives in groups of between 30 to 80 individuals in the Park’s bamboo forest.
Set on the edge of Volcanoes National Park, and an easy drive to the park gate, Wilderness Bisate is located in a vantage point that feels part of the park, offering breathtaking views of six volcanoes, including Bisoke, Karisimbi and Mikeno.
A full-day guided hike to the summit of Mount Bisoke (3 711 metres) can be strenuous, however, is well worth the effort, offering sweeping views of the rainforest and crater lake. Explore the diversity of habitats, and visibly discover the flourishing wildlife.
One of the Wilderness Bisate agronomists will show you around the tree nursery and help you plant a sapling as part of our visionary reforestation project. Includes a visit to the Bamboo Greenhouse to see our greater indigenous tree nursery efforts.
Guided visit to the nearby community and members of the cooperative, including the farmers who cultivate and sell their vegetables to Wilderness Bisate.
A spectacular, challenging hike to Dian Fossey’s burial site and the ruins of her Karisoke Research Centre, set in the saddle of Bisoke and Karisimbi volcanoes at an elevation of some 3 000 metres.
Bisate Kwanda accommodates early arrivals and later departures, providing more flexibility with transfers in and out of the lodge. Further enhancing our guest experience, the offering at Bisate Kwanda will allow guests to shower, change, have a light meal, visit the Wilderness Bisate Boutique stocked with items from Rwanda (purchases at an additional cost), have a massage (treatments at an additional cost), or simply relax in the informal lounge with fireplace, while enjoying the sweeping views overlooking the organic vegetable garden and the reforestation efforts towards Volcanoes National Park.
Kwanda is a Kinyarwanda word meaning growth or expansion; a place to gather; a gift – all three of which perfectly sum up the day lounge’s unique offering. Located close to the main lodge, tucked out of sight, Bisate Kwanda has local craftspeople to thank for its uniquely Rwandan flavour. From hand-tooled wooden utensils and food boards to delicate crockery, striking entrance floors and hallways, volcanic rock walls and facings, hand-woven baskets and placemats, and garden pots, everything has been designed and hand-crafted by Rwandans to create a truly authentic ambience.
* All Volcanoes National Park activities require permits (per person) at additional cost. The private gorilla trek is at a further additional cost.
Established in 1967, the Dian Fossey Gorilla Fund works to protect and study gorillas, and their habitats, as well as to empower people who live near their forest home. With a team of hundreds working in Rwanda and the DRC, the Fossey Fund is the world’s longest-running and largest organisation dedicated entirely to gorilla conservation.
In 2022, the organisation moved to its first permanent, purpose built home, the Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund. Nestled in a beautiful, reforested landscape near the Volcanoes National Park it is worth visiting, with a stop at the campus easy to add during a stay at Wilderness Bisate or Wilderness Sabyinyo.
* No additional costs besides the entrance fee, and may be experienced either on arrival or departure, or in the afternoon after gorilla trekking.
Wilderness Rwanda is set to elevate the concept of holistic travel with the unveiling of The Sanctuary at Wilderness Bisate in December 2025 – a dedicated wellness centre embraced by the natural beauty of the country’s volcanic highlands. The Sanctuary has been designed to offer a grounding space where guests can re-centre and unwind. A heated, salt-water indoor lap pool provides both relaxation and quiet reflection, while a steam room and ice bath introduce the revitalising benefits of contrast therapy. Cocoon-like meditation pods offer moments of solitude and stillness. A fully equipped gym and yoga area allow guests to continue movement practices at their own pace, while dedicated body treatment rooms offer signature massages and beauty treatments, including head massages, hair washing, and blow-drying.
Wilderness Credit: Wilderness
WildernessCredit: Wilderness
WildernessCredit: Wilderness
Your Stay
2 Nights
Full Board Plus - Dinner, Bed, Breakfast, Lunch and Activities
All Local Brands (Spirits, Wine and Beers) Included
Fast Facts
Lodge
No. Rooms: 6
Special Interests: Birding, History & Culture, Nature, Wildlife