Ntanda Ventures was created with one goal in mind: to bring a passion for wildlife, people and safari adventures in Zambia to discerning travellers in a package that’s finely tuned and tailored for you. Every one of our trips is carefully designed to suit your tastes, interests, requirements and budget, whether you’re after the perfect wedding or honeymoon spot, a family getaway or a solo trip.
Itinerary Terms and Conditions
Passports:
All travelers must be in possession of a valid passport with a minimum of two (2) blank pages and a validity period of at least six (6) months beyond the date of travel.
Travel Insurance:
All clients are required to obtain comprehensive travel insurance upon confirmation of their trip. The insurance should provide adequate cover for medical emergencies, personal accidents, trip cancellations, delays, loss or theft of personal belongings, and any other relevant travel-related risks. Ntanda Safaris cannot be held liable for any losses, damages, cancellations, delays, injuries, medical expenses, or other unforeseen circumstances/events that may occur before, during, or after travel. Clients are responsible for ensuring that their insurance coverage is suitable for their individual travel requirements.
Activities: Ntanda Safaris and its suppliers cannot be held liable for any activity that does not proceed as planned due to weather conditions, force majeure events, or circumstances beyond their reasonable control. No refunds or compensation shall be payable for activities cancelled or amended for these reasons, although alternative arrangements may be offered where possible.
Payment: All payment must be made 75x days prior to arrival.
Ntanda Ventures Ltd Terms and Conditions
Canoeing, Water-Based Activities and Walking Safaris
Canoeing is an optional adventure activity that takes place in a natural wilderness environment inhabited by wild animals, including hippopotamuses and crocodiles. Although every reasonable precaution is taken by the activity provider and its professional guides, wild animals are unpredictable and encounters may occur without warning. It is not possible to eliminate all risks associated with canoeing or other water-based wildlife activities.
Canoeing activities are operated and controlled by the lodge, camp or specialist activity provider concerned and not directly by Ntanda Safaris Ltd. Participation is entirely voluntary and is subject to the activity provider’s safety briefing, operating conditions and indemnity requirements.
By choosing to participate, guests acknowledge and voluntarily accept the inherent risks associated with canoeing, including capsizing, collision, injury, contact with wildlife, immersion in water, illness, loss of personal property and, in exceptional circumstances, serious injury or death.
Guests must follow all instructions given by the professional guide and must immediately disclose any medical condition, mobility restriction, inability to swim or other circumstance that may affect their safe participation.
Guests who do not feel comfortable participating in a canoeing activity should advise Ntanda Safaris or the lodge, and partake in alternative activities such as a game drive, boat cruise or walking safari may be arranged, subject to availability and the lodge’s activity programme.
Ntanda Safaris acts as a booking and itinerary-arranging agent for independently operated accommodation and activity providers. To the fullest extent permitted by applicable law, Ntanda Safaris cannot accept responsibility for acts, omissions, accidents or incidents arising during an activity operated and controlled by an independent service provider, except where liability cannot lawfully be excluded.
CORONA VIRUS (COVID-19) TRAVEL UPDATE
PCR TEST IS NO LONGER REQUIRED TO ENTER ZAMBIA IF YOU ARE FULLY VACCINATED.
There is so much information out there and this changes daily so we won’t be releasing any blanket statements or a new policy. Our company policy is always try to make any changes that are affected by Covid-19 at no extra cost/loss wherever possible to all our clients. Since every supplier has its own policy we will work with you and go through every booking on an individual basis. Most suppliers are offering a free change for up to 12 months should there be any further Covid or similar related disruptions.
Happy safari dreaming from the Ntanda Team and take care.
Cancellations Policy:
Any cancellations should be made in writing. Cancellation fees will not be charged for any bookings cancelled 91 days or more prior to the arrival of clients unless any charges or prepayments or expenses incurred (eg- bank charges), are due according to the policies of hotels, airlines, cruises and other contractors of Ntanda Ventures Limited.
Cancellations Policy:
Any cancellations should be made in writing. Cancellation fees will not be charged for any bookings cancelled 91 days or more prior to the arrival of clients unless any charges or prepayments or expenses incurred (eg- bank charges), are due according to the policies of hotels, airlines, cruises and other contractors of Ntanda Safaris Limited.
Cancellation 0-45 days before travel = 100% cancellation charge
Cancellation 46-60 days before travel = 75% cancellation charge and USD250 admin/banking fees.
Cancellation 61-90 days before travel = 50% cancellation charge and USD250 admin/banking fees.
Cancellation 91+ days before travel = deposit refunded less USD250 admin and banking fees.
* Flights & third-party services conditions prevail
Deposit & Payment
Provisional bookings will be held for 21 days and then released if not confirmed.
A 30% deposit (excluding flights) is required to confirm a booking
Full payment is due 90 days prior to travel.
Some Flights are non-refundable / No show no refund / date change penalties apply
Date changes will be treated on an individual basis and may attract an administration fee and in some instances cancellation fees depending on the subcontractor’s penalty fees.
Special Conditions – Depending on airlines, hotels, lodges and cruises cancellation policies, the above conditions may be modified.
