Our cancelation policy varies according to the season of your stay:

HOLIDAY SEASON – December 19th to January 4th

Our rates are refundable, EXCEPT:

1.     Any expenses related to refunding your money.

2.     If you cancel between 90  and 60 days of scheduled arrival, 50% of the total will be forfeited

3.     If you cancel within 59  of scheduled arrival or don’t show up, you shall be responsible for 100% payment in full.

– Cancellation policies may apply to modifications or night reductions made 90  days or less prior to the arrival date.
– If the case of “no-show",  100% of the reservation total will be charged.
– In the event the canceled room is resold, reimbursement will be made in full.
– Pre-paid services, such as flights, transfers, or tours, booked in advance, are non-refundable.

In order to be covered for possible cancellation, we strongly recommend purchasing travel insurance.

(Cancellation Policy for groups and workshops, events, and retreats to be discussed on a case-by-case basis. Please contact reservations@elremanso.com.)

HIGH SEASON – January 5th to April 30th & December 1st to December 18th

Our rates are refundable, EXCEPT:

1.     Any expenses related to refunding your money.

2.     If you cancel between 60  and 45 days of scheduled arrival, 50% of the total will be forfeited

3.     If you cancel within 44 days of scheduled arrival or don’t show up, you shall be responsible for payment in full.

– Cancellation policies may apply to modifications or night reductions made 60  days or less prior to the arrival date.
– If the case of “no-show"? 100% of the reservation total will be charged.
– In the event the canceled room is resold, reimbursement will be made in full.
– Pre-paid services, such as flights, transfers, or tours, booked in advance, are non-refundable.

In order to be covered for possible cancellation, we strongly recommend purchasing travel insurance.

(Cancellation Policy for groups and workshops, events, and retreats to be discussed on a case-by-case basis. Please contact reservations@elremanso.com.)

GREEN SEASON – May 1st to November 30th

Our rates are refundable, EXCEPT:

1.     Any expenses related to refunding your money.

2.     If you cancel between 45  and 15 days of scheduled arrival, 50% of the total will be forfeited

3.     If you cancel within 14 days of scheduled arrival or don’t show up, you shall be responsible for payment in full.

– Cancellation policies may apply to modifications or night reductions made 45  days or less prior to the arrival date.
– If the case of a “no-show" 100% of the reservation total will be charged.
– In the event the canceled room is resold, reimbursement will be made in full.
– Pre-paid services, such as flights, transfers, or tours, booked in advance, are non-refundable.

In order to be covered for possible cancellation, we strongly recommend purchasing travel insurance.

(Cancellation Policy for groups and workshops, events, and retreats to be discussed on a case-by-case basis. Please contact reservations@elremanso.com.)

• Your chosen accommodation 
• Three delectable à la carte meals per day
• Round-trip transportation from Puerto Jiménez to El Remanso
• Shuttle service to nearby pristine beaches
• All Daily Guided Experiences on the property: bird-watching, early hike, Garden bird watching, River walk, Matapalo tour, night hike, sustainability "behind the scenes", Naturalist-led talks* 
• Access to scenic trails within the property
• Daily turndown service
• All taxes included