At Arenal Mundo Aventura, we prioritize the safety and enjoyment of every visitor. For this reason, we have certain restrictions to ensure that visitors have the best possible experience during their park visit.

Age Ranges.

The age ranges for defining rates are as follows:

Infant: 0 - 5 years old. Child: 6 - 12 years old. Adult: 13 - 99 years old.

Allowed Ages.

Minimum ages allowed according to the activity you wish to book:

• Bird Watching: 2 - 99 years

• Natural History Walk: 2 - 99 years

• Night Walk: 2 - 99 years

• Villa Maleku: 2 - 99 years

• Hike to La Fortuna Waterfall: 2 - 80 years

• Big AMA: 7 - 80 years

• AMA Extreme: 7 - 80 years

• AMA Ride: 7 - 80 years

• Combo Rappel: 12 - 80 years

• Combo Rafting: 12 - 80 years

• Horseback Riding: 7 - 80 years

It is important to clarify that any child wishing to participate in adventure activities must have a minimum height of 1.20 meters.

Any person considered a minor (2-18 years old) must be accompanied by an adult during any of our activities or while staying in our facilities.

Maximum Allowed Weights:

• Big AMA: 120 kg / 264 lbs

• AMA Extreme: 120 kg / 264 lbs

• AMA Ride: 120 kg / 264 lbs

• Combo Rappel: 120 kg / 264 lbs

• Combo Rafting: 120 kg / 264 lbs

• Horseback Riding: 120 kg / 264 lbs

In addition to weight, it is important to consider the maximum opening information for the harnesses we use for the zipline activity. Below, we detail this information:

Waist: Maximum opening of 1m and 10 cm at the waist. / 43 inches maximum opening at the waist.

Legs: Maximum opening of 65 cm in the legs. / 25.59 inches maximum opening in the legs.

Special Health Conditions.

The adventure activities and guided walks offered at Arenal Mundo Aventura are not recommended for people with special health conditions or reduced mobility as they require intermediate to moderate physical exertion. Special health conditions refer to:

• Pregnant women.

• Individuals with heart problems.

• Back problems.

• People with recent surgeries, performed less than 6 months ago.

If a client presents any special health conditions or does not meet the aforementioned restrictions regarding minimum ages and maximum weights, please let us know before requesting the reservation to see if it is possible to opt for any of our services that we can offer to provide the best experience safely for the client and our staff.

What happens if we were not informed of the special health conditions, ages, or maximum weights?

At Arenal Mundo Aventura, we commit to providing a solution if any of the visitors do not meet the afore mentioned restrictions. How? By offering compensation activities operated 100% by Arenal Mundo Aventura that adapt to the visitors' conditions. However, a refund will not be granted if the client is not satisfied with the options provided or if the activity offered in compensation has a lower cost than the tour already booked. Additionally, we reserve the right to operate any reservation that is not previously informed via email, as our commitment is to ensure that each experience is safe for our visitors and our staff.