RATES INCLUDE:

• Rates are inclusive of accommodation, breakfast, lunch, dinner, selected house beverages, laundry services, Wi-Fi and return transfers (Lobo Airstrip).
• Guests are entitled to participation in game drives (morning, afternoon and night drives) in a shared use 4 x4 safari vehicle with a dedicated TAASA guide and tracker.
• TAASA moments: bush breakfast, sundowners, boma dinner and one cultural visit to the local Maasai village.

RATES EXCLUDE:

• Flights, gratuities, items of a personal nature, any shop purchases, private vehicles, spa treatments and any additional off-site activities.
• Additional packed lunch can be arranged by prior arrangement. Additional rates apply.
• Sole use of a private game vehicle: Pre-bookings are essential and subject to availability at time of booking. Additional rates apply.
• 1% Tourism Development Levy (TDL) is charged on the accommodation rate.
• Government taxes: TAASA reserves the right to adjust rates based on Government tax adjustments.
• TAASA Concession Fees and Serengeti National Park Entry Fess which are charged per person per night (subject to concession regulations and subject to change without prior notice) 
• Rates exclude Tanzania Visa’s.

FIT BOOKING, PAYMENT, CANCELLATION & REFUND POLICY:

Bookings

• Provisional bookings are subject to availability and will expire automatically without notification as follows:
• Bookings made less than 30 days - Held for a maximum of 48 hours
• Bookings made between 31-60 days - Held for a maximum of 7 working days
• Bookings made more than 90 days - Held for a maximum of 14 working days
• If TAASA receives a reservation request that necessitates holding the booking, TAASA retains the right to request a 20% deposit within 48 hours.
• During periods of high demand, TAASA reserves the right to shorten the provisional booking period.

Payment

• A 20% deposit payment of accommodation value is required within 14 days of booking confirmation (please use the reservation number as reference when making payment).
• Full pre-payment (100%) is required 45 days prior to arrival.
• Full pre-payment (100%) is required on bookings made less than 45 days prior to arrival.
• Proof of payment is required to be sent to the reservations department at reservations@taasalodge.com
• TAASA reserves the right to release bookings should payment not be received by the requested date.

Cancellations & Refunds

• Only written cancellations will be accepted. An acknowledgement of the cancellation will be sent from the reservations department.
• Reservations which are cancelled and reduced in length of stay are subject to the following fees under the below terms:
• In the event a cancellation is made greater than 45 days prior to arrival, a full refund of any payment made, net of bank charges, will be issued.
• Between 45 – 31 days prior to arrival – 50% cancellation fee.
• 30 days or less prior to arrival – 100% cancellation fee.

GROUPS - BOOKING, PAYMENT, CANCELLATION & REFUND POLICY:

Bookings

• This policy applies to bookings of 8 tents or more.
• Final rooming list to be received 30 days prior to groups arrival.
• One FOC (free of charge) stay per 15 paying guests (excluding children) in a group. Concession and Serengeti National Park fees will be payable by the complimentary guest.
• Exclusive use rates are available on request.
• Provisional bookings are subject to availability and will expire automatically without notification as follows:
• Bookings made 45 - 60 days - Held for a maximum of 7 working days
• Bookings made more than 90 days - Held for a maximum of 14 working days

Payment

• A 10% non - refundable deposit is required within 14 days of booking confirmation to secure your reservation(please use the reservation number as reference when making payment).
• Full pre-payment (100%) is required 45 days prior to groups arrival.
• Bookings made less than 45 days prior to arrival (100%) full pre-payment is required.
• Proof of payment is required to be sent to the reservations department at reservations@taasalodge.com

Cancellation & Refund

• Only written cancellations will be accepted. An acknowledgement of the cancellation will be sent from the reservations department.
• Reservations which are cancelled and reduced in length of stay are subject to the following fees under the below terms:
• In the event a cancellation is made greater than 45 days prior to arrival, a refund less the non refundable deposit and net of bank charges, will be made.
• 45 days or less prior to arrival – 100% cancellation fee.

CHILD POLICY:

• One child / two children up to the age of 11 years sharing with parents are accommodated on a roll away bed.
• One child between the ages of 12 - 17 years sharing with parents are accommodated on a roll away bed.
• One adult sharing with a child under the age of 17 years to be accommodated in one room. The adult per person sharing rate and child rate depending on age will apply.
• 3rd adult sharing is not permitted. An adult single room and double room is required to be booked.
• Baby cots are available on request at no additional charge.
• Children of all ages are welcome under parents supervision.

GENERAL:

• Pricing Disclaimer: TAASA Rates, Serengeti National Park Fees and Concession Fees are subject to availability and are subject to change without prior notice.
• Minimum night stay: Minimum 2-night stay is required during high season months.
• Force Majeure: TAASA will not be liable to the agent or its client for any Act of God or ‘force majeure’ that disrupts a client(s) itinerary, any planned activities, or experience at or between any of the TAASA properties, even if this results in an inability to deliver the contracted service.
• Emergency Evacuation Coverage: A recommended $24.00 per person to be added to each booking for emergency evacuation coverage.

CONCESSION AND PARK FEES:

• TAASA Concession Fees and Serengeti National Park Entry Fees are excluded from TAASA rates, and are charged seperately on a per person per day basis (Calculated according to the nationality of the passport that the guest is travelling under).
• Non-commissionable, inclusive of TAX, and subject to change without prior notice.
• Refer to rate sheets under documents to view these fees.

OPTIONAL - MARA RIVER ASSISTED HOT LUNCH:

• Low Season Offering: Hot bush lunch alongside the Mara River.
• Contact for individual and group rates.
• Please note, it is mandatory to book a private vehicle for this experience.