Travel Guidance

INCLUDES:

  • Transfers between the specified airport and designated accommodation. (Transfers are shared unless otherwise noted).
  • Sightseeing and safari activities as detailed in the itinerary.
  • Applicable park and concession fees.
  • Charter flights are shared and may make up to three stops before your final destination. 
  • Accommodation on a shared basis in standard rooms unless otherwise noted.
  • Meals as specified.
  • Clients of African Portfolio Inc. are covered for emergency medical services and/or evacuation transportation while on safari.  Note: clients who purchase their own travel insurance are not covered under African Portfolio’s plan.  Clients residing outside the United States are not covered by this policy and must purchase independent travel insurance and provide proof of coverage. 

EXCLUDES:

  • Scheduled international, regional or domestic flights.
  • Visas: Online visa applications must be completed by the traveler.  The process requires provision of personal information/history as well as certification of authenticity, which African Portfolio cannot legally provide on your behalf. 
  • Certain entry and activity fees that are payable directly to the camp or lodge.
  • Trip Cancellation Protection: African Portfolio Inc. strongly recommends the purchase of additional trip cancellation coverage to protect your investment in the event of an unforeseen cancellation for insurable reasons. Please request more information on the cost to insure the total cost of your trip.
  • Trip expenses: Medical expenses, meals or activities not specified or indicated as optional, entrance fees, gratuities to drivers/guides/tour leaders, porterage and excess baggage fees.
  • Personal expenses: Included but not limited to costs incurred in conjunction with this trip prior to departure, beverages, laundry, communication costs.

BOOKING YOUR SAFARI:

  • African Portfolio Inc. requires the completion of an online client profile on My African Portfolio, acceptance of our Terms and Conditions statement and a $500 per person, non-refundable reservation fee (fully applicable to the tour price) to make a provisional reservation on your behalf.
  • African Portfolio Inc. will confirm a provisional reservation upon receipt of a non-refundable deposit of 30% the tour price (fully applicable to the tour price).  Travel during peak holiday periods or for groups of 10 travelers or more may be subject to additional deposit or early payment requirements. 
  • Provisional reservations may be released if the deposit is not received by the stated due date.
  • Final payment is due 90 days prior to departure, after which reservations may be released and cancellation penalties applied.
  • Deposit and final payments are payable by check or wire transfer.  

BOOKING YOUR FLIGHTS:  

  • African Portfolio will book internal charter flights (scheduled or private) in conjunction with your safari as described in your online itinerary.
  • Clients are welcome to make flight arrangements independently; our safari consultants can advise the required flight sectors and times to coordinate with your land arrangements.
  • If you prefer the assistance of a specialist, we would refer you to Corporate Traveler, who are part of Flight Centre Travel Group, one of the world’s largest travel companies.  They offer reliable and responsive customer service, through a dedicated team so you’ll work with someone that knows you and your air travel preferences.   Their dedicated travel manager will also be in communication with us to ensure all your scheduled flights coordinate well with your land arrangements and internal flights.

Uganda

Uganda, or the ‘Pearl of Africa’, as it was famously dubbed by Winston Churchill, is characterised by relatively dry and flat savanna in the north, with verdant mountains in the West, and vast dense and remarkably lush forests in the central region. The nation is home to an astonishingly diverse range of African wildlife including the highly endangered mountain gorilla which can be found in the Bwindi Impenetrable Forest. A popular spot for wildlife watching is Queen Elizabeth National Park, which hosts four of the Big Five, a flock of flamboyant flamingos and the rare tree-climbing lions of Ishasha. Outdoor enthusiasts can get their adrenaline fix with plenty of whitewater rafting, kayaking, hiking, quad biking and horse riding facilities on offer. Add to this some friendly locals, a burgeoning cultural scene, and a capital city full of lively bars, clubs and restaurants, and it is easy to see why Uganda has gained itself a reputation as 'Africa's friendliest country'.


Banking and Currency

Currency

The local currency is the Uganda Shilling (UGX). Notes are in denominations of UGX50,000, 20,000, 10,000, 5,000, 2,000 and 1,000. Coins are in denominations of UGX500, 200, 100, 50, 10, 5, 2 and 1. However, UGX1,000 notes are soon to be replaced by coins. Try not to accept very old or damaged notes where possible, as some places may refuse to take them.

The US dollar, euro and pound sterling are all recognised currencies in Uganda, and both euros and dollars are now widely accepted for cash payments. Other international currencies may also be accepted in some places in the major cities, although visitors may struggle with other currencies in

The import and export of local currency is prohibited. Import of foreign currency is unlimited if declared upon arrival. Export of foreign currency must not exceed the amount declared upon arrival.

Foreign currency may be exchanged at the Central Bank, commercial banks and foreign exchange bureaux. Be aware that dollar notes from before 2006 will not be accepted for exchange.smaller towns.

Banking

Banking hours: Generally Mon-Fri 08h30-14h00, Sat 09h00-12h00. Forex bureaux are open until 17h00 and able to do electronic transfers to and from overseas.

American Express, Diners, MasterCard and Visa credit cards are sometimes accepted but not widely used. Some large hotels, restaurants, travel agencies and shops in urban areas accept credit cards.

ATMs are available in the larger cities but ATM services in smaller towns and rural areas are limited. It is advisable to check with your bank to see if your card is compatible with Ugandan ATMs.

Traveller's cheques are not widely accepted outside Kampala. To avoid additional exchange rate charges, travellers are advised to take traveller's cheques in US Dollars or Pounds Sterling. It is advised that travellers bring sufficient US dollars in cash in case of emergencies. Higher denomination bills usually give a better exchange rate than smaller notes.



Travel, Transport and Getting Around

Fly Uganda (www.flyuganda.com), Eagle Air (www.flyeagleairuganda.com) and Aerolink (www.aerolinkuganda.com) offer scheduled and charter internal flights.

Domestic bus travel is cheap, but departures aren’t always on schedule. There are two classes of bus travel – matatu (minibus) or kigati (van) which travel fixed routes, and larger coaches or buses.

Self-drive and hiring a private car with a driver are other options. International hire companies are based near Entebbe International Airport and in the centre of Kampala. A four-wheel drive is recommended for rural areas. The speed limit is 80kph (50mph) or 100kph (62mph) on highways. Most car hire companies include breakdown cover. The Automobile Association of Uganda (www.aau.co.ug) can provide information and assistance.mAn International Driving Permit and adequate third-party insurance is required. UK driving licences are accepted. Drivers must carry their vehicle log books and must pay for a temporary road licence.

Whist some major roads are paved, the majority of minor and side roads are unpaved and can be bumpy and pot-holed, so drive with caution, especially in the rainy season.The roads are of variable quality and radiate from Kampala, although the network is sparse in the north. Whist some major roads are paved, the majority of minor and side roads are unpaved and can be bumpy and pot-holed, so drive with caution, especially in the rainy season.  Note that there are still some army and police checkpoints on roads. Always keep vehicle doors locked and valuables out of sight.

Private taxis are identifiable by their black and white stripes. Boda-bodas (motorbike taxis) are often a cheaper option and, whilst fun, are not for the faint-hearted. Don’t be afraid to ask your driver to slow down if necessary as accidents are common.

Cycling in Uganda requires nerves of steel; many roads are dusty or under construction and motor vehicles rarely allow cyclists room. Always wear a helmet and use rear-view mirrors. Avoid cycling at night.

Uganda’s coach and bus services connect all major towns. The Post Office’s Post Bus Service (www.ugapost.co.ug) offers relatively comfortable buses and is more safety-aware than some other bus companies.

Most major routes are also covered by smaller white mini-buses. These are faster than coaches, but drivers wait until they are full before leaving and departure times are not fixed.

A passenger ferry links Nakiwogo Dock, south of Entebbe to Lutoboka on Buggala in the Ssese Islands on Lake Victoria. There is also a free vehicle ferry which runs from Bukakata, 40km (25 miles) east of Masaka, to Buggala. Lake taxis also link some of the other islands.

Passenger boats can be overloaded in Uganda and there have been several accidents, usually during the rainy season which can bring storms and high winds. Always makes sure boats have life jackets before you set off.


Food, Drink and Cuisine Advice

All water should be regarded as being a potential health risk. Water used for drinking, brushing teeth or making ice should be boiled or otherwise sterilised. Milk is unpasteurised and should be boiled. Powdered or tinned milk is available and is advised. Avoid dairy products which are likely to have been made from unboiled milk. Only eat well-cooked meat and fish, preferably served hot. Vegetables should be cooked and fruit should be peeled.

Ugandan cuisine draws on English, Arab and Asian – especially Indian – influences and uses home-grown local produce including plantains, sweet potatoes, corn, beans and cassava. It’s easy to eat cheaply almost anywhere in the country. International restaurants can be found in larger towns, with Indian, Chinese and Italian being the most popular.

Traditional foods include ugali (solidified maize meal porridge) served with a stew of groundnuts (peanuts), beans, chicken or meat such as beef, goat or mutton. Game can be found on menus in some restaurants and at safari lodges. Fish including the tiger fish, mukini, mputa and tilapia are popular.

Vegetarians may struggle outside of major towns, but Uganda’s Indian and Chinese restaurants generally offer a selection of vegetarian dishes. Traditional desserts include mandazi, a doughnut often served with cinnamon or sugar.

Although always appreciated, tipping is not standard practice. It is normal to tip 5 to 10% at tourist-orientated restaurants.



Climate and Weather

Uganda has a tropical climate, with temperatures ranging from 21-25°C (70- 77°F), apart from in the mountainous areas, which are much cooler; the top of Mount Elgon is often covered with snow. The hottest months are December to February. Evenings can feel chilly after the heat of the day with temperatures around 12- 16ºC (54-61°F).

Most regions of Uganda, apart from the dry area in the north, have an annual rainfall of between 1,000mm and 2,000mm. There is heavy rain between March and May and between October and November, when road travel can become difficult in parts of the country. The best time for trekking is during the dry seasons, between January and February and June to September. Wildlife viewing is best at the end of the dry seasons, when game is more concentrated around water sources.


Clothing and Dress Recommendations

Lightweight clothes with a warm cover-up for the evenings are advised. Take a pair of good walking shoes or boots for forest trekking, and long-sleeved tops to protect against mosquitoes. If you’re planning to go to mountainous areas, be sure to take warm clothing, as temperatures drop substantially. White clothes won’t stay white for long with Uganda’s red dust roads, so go for darker colours. Travellers can also pick up bargains at second-hand clothes markets in Kampala, Jinja and Fort Portal, which sell trousers, boots and fleeces.


Internet Availability

There are internet cafés in most large towns. Access in smaller towns and rural areas is limited.


Electricity and Plug Standards

Electrical sockets (outlets) in Uganda are the "Type G " British BS-1363 type. If your appliance's plug doesn't match the shape of these sockets, you will need a travel plug adapter in order to plug in. Travel plug adapters simply change the shape of your appliance's plug to match whatever type of socket you need to plug into.

Electrical sockets (outlets) in Uganda usually supply electricity at between 220 and 240 volts AC. If you're plugging in an appliance that was built for 220-240 volt electrical input, or an appliance that is compatible with multiple voltages, then an adapter is all you need.

But travel plug adapters do not change the voltage, so the electricity coming through the adapter will still be the same 220-240 volts the socket is supplying. North American sockets supply electricity at between 110 and 120 volts, far lower than in most of the rest of the world. Consequently, North American appliances are generally built for 110-120 volts.


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