Terms and Conditions

Itinerary Terms and Conditions

Itinerary Terms and Conditions

PAYMENT

  • Once a booking is confirmed, a  30%  NONREFUNDABLE deposit on the total value of the booking  is due.  The outstanding balance is due no later than  60  days prior to travel (90 days in PEAK SEASON).  
  • Telegraphic Transfers - bank details will be sent with the invoice advising the account where funds are to be sent.  A proof of payment slip will need to be sent to us in order to confirm payment has been made.  All bank charges are for the transferor’s account.
  • Credit Card Payments are currently not being accepted for payments.

 

CANCELLATION PENALTIES AND REFUND POLICIES

Exclusive Touch Africa endeavour to keep cancellation fees to a minimum, however when an itinerary is cancelled within the hotel and operators policies, it is necessary to charge the following:

  • 90- 60  days prior - clients lose the 30% non-refundable deposit  (60 days in peak season)
  • 60 days less  - client loses 100% of the total price  
  • “No show” - clients are treated as full cancellation

    

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