Terms and Conditions

Itinerary Terms and Conditions

TERMS AND CONDITIONS (Including Covid-19 Guidance)

CANCELLATION

All requests for cancellation must be submitted in writing to Georgia Hardy Tours Inc. Charges for cancellation are as follows:

  • Deposit + Insurance Premium (if applicable): non-refundable
  • First Instalment date + 1 day: 50% of tour price non-refundable
  • Second Instalment date + 1 day: 100% of total tour price non-refundable

Forms of payment for 2021/2022: Cheque, e-transfer, cash, bank draft, Visa and MasterCard.

RESPONSIBILITY & JURISDICTION

Georgia Hardy Tours Inc. and their agents, act only as an agent for passengers for all services supplied to passengers by others, including but not limited to: transportation, hotel, restaurants, guides, attractions.  As such, GHT will exercise reasonable care in making the arrangements for, and the conduct of the tour. Passengers need to recognize that living standards and practices at the destination and the standards and conditions there with respect to the provision of utilities, services, meals, and accommodation will differ from those found in Canada.  Georgia Hardy Tours Inc. does not assume any responsibility or liability for any claims, damages, expenses or other financial loss whether to person or property arising out of injury, accident, death, cancellation, delay, alteration or inconvenience resulting from any act of omission, commission, or inadvertence of any hotel, carrier, restaurant, cruise line or other company or person rendering any of the services included in the tour or caused by weather, pandemics, sickness, strikes, quarantines or the willful or negligent acts or any other cause whatsoever beyond the control of Georgia Hardy Tours Inc. In the case of a Canadian Government Level 3 or Level 4 Travel Advisory, GHT does not assume responsibility or liability for any losses arising from cancelled travel plans for airlines or bundled land services including, but not limited to, accommodations and transport. All tickets, coupons and orders are furnished and issued subject in all respect to the terms and conditions imposed thereon. In case of an accident or crime occurring during the land portion of the tour, the passenger must submit any claim therefore only to the competent judicial authorities of the jurisdiction where such accident occurred, to be determined exclusively in accordance with the laws of such jurisdiction.  Airlines and other transportation companies whose services are featured in these tours are not to be held responsible for any act, omission or event during the time passengers are not on board their conveyance. The passage contract in use by these companies when issued shall constitute the sole contract between the companies and the purchaser of these tours and/or passengers.  Georgia Hardy Tours Inc. reserves the right to make changes to the itinerary when necessary for the convenience and safety of tour participants. Any extra costs in such cases are the responsibility of the tour participants.  All or part of the deposit and payments paid by participants to Georgia Hardy Tours Inc. will be sent to the various suppliers of services.  There is no refund for any unused portions of the tour. Georgia Hardy Tours Inc., as organizer of the group and its agents reserves the right to decline, to accept, or retain any participant or tour member at any time.  The right is reserved to withdraw any or all of the tour, or portions thereof, at any point if the behaviour of the traveler is deemed harmful to him/herself, and/or other group participants. All additional costs associated with departure from the tour will be assumed by the participant, and there will be no refund for the unused portion of the trip.  Any changes in health or medical status should be reported as soon as possible, and if serious may result in GHT withdrawing services and cancelling the participant’s trip.  GHT tours are generally active and require a degree of physical fitness allowing approx 6 kilometres of walking per day; trips are not designed to specifically accommodate physical disability or limited mobility.  GHT reserves the right to cancel a participant if their change in health from the time of the deposit to the commencement of the tour results in a loss of mobility or otherwise will compromise the ability of the group to complete the daily itinerary. Losses or costs incurred are the sole responsibility of the traveler.  If the traveller has trip interruption/trip cancellation insurance, changes in health could be covered by insurance. It is the individual responsibility of each participant to ensure they have adequate travel insurance to cover changes in health, including Covid-19, prior to departure. 

Dietary restrictions and allergies must be disclosed at the time of registration. Georgia Hardy Tours and individual restaurants do the best to accommodate and respect restrictions and allergies, but not all meal requests can be fulfilled and substitutions will be made where possible. Travellers should understand that meals in foreign countries reflect the local customs and may differ widely from Canadian standards.  Kosher and/or Halal cannot be guaranteed, and in these cases travellers should select vegetarian meals.  Keto/Paleo/other diets are not catered to; travellers following specific diets should make choices at included meals that reflect their personal eating plan. Georgia Hardy Tours bears no responsibility if a meal does not conform to a dietary restriction and does not bear responsibility if there is an allergic reaction. Accommodation at hotels and lodges is assigned as “best in class” however, GHT cannot guarantee specific views, room amenities or floor/location at individual properties. 

Travellers need to be aware of the risks associated with travelling in the post Covid-19 era including trip cancellation.  GHT bears no responsibility for interrupted or cancelled travel plans to destinations impacted by Covid-19 and any additional costs associated with re-booking are the sole responsibility of the individual traveller.  It is the individual traveller’s responsibility to understand and comply with the public health guidelines at intended destinations (ie: masks, social distancing, self-isolation) and accept that guidelines can change rapidly.  GHT bears no responsibility for individual or group exposure to Covid-19 or any resultant health changes or interrupted/cancelled travel plans.  

RATES AND SCHEDULES

All rates are based on current tariffs and exchange rates, and are subject to adjustment in the event of changes therein, at the time of final payment. Schedules, departure dates, times and itineraries quoted by Georgia Hardy Tours Inc. are subject to change without notice.  Any costs associated with changes must be borne by the individual. No price increases are permitted after the customer has paid in full. If the total price of the travel services is increased and the cumulative increase, except any increase resulting from an increase in retail sales tax or federal goods and services tax, is more than 7 per cent, the customer has the right to cancel the contract and obtain a full refund. GHT counselling fees are non-refundable in the case of cancellation for any reason. 

TRAVEL DOCUMENTATION

Georgia Hardy Tours Inc. is not responsible for inadequate travel documents. It is the personal responsibility of travellers to ensure that he/she is in possession of all required travel documents, including valid passports, visas, eTA, PR Card, proof of Covid-19 vaccination (if required), etc.. No refund will be offered in the case of incomplete travel documents and any resulting extra costs incurred including but not limited to: denied entry, quarantine, health test, etc...  It is important to note that entry to another country may be refused even if the required information and travel documents are complete. It is your responsibility to provide your correct legal name as it appears in your passport at the time of registration. GHT is not responsible for errors on your travel documents based on the information you provide.  Airlines will deny boarding if your name is not exactly as it appears in your passport.  Any costs associated with a name change, including but not limited to airline surcharges and penalties are your responsibility.

CANADIANS:  You require a valid passport to travel and failure to comply will result in denied boarding of the aircraft. Your passport must be valid for at least six months beyond the date of your expected return. It is possible that you may require a visa for travel to one or all countries on your tour. GHT will advise if a Visa is necessary.  Please contact the appropriate Consulate or Embassy immediately, as it is your responsibility to acquire all necessary travel documents prior to departure.  If you do not have a valid visa for the destination(s), you will be denied entry and all costs associated with denied entry will be solely borne by you. 

FOREIGN NATIONALS (Non-Canadians): You require a valid passport to travel and failure to comply will result in denied boarding of the aircraft. Your passport must be valid for at least six months beyond the date of your expected return. It is possible that you may require a visa for travel to one or all countries on your tour. GHT will advise if a Visa is necessary.  Please contact the appropriate Consulate or Embassy immediately, as it is your responsibility to acquire all necessary travel documents prior to departure.  If you do not have a valid visa for the destination(s), you will be denied entry and all costs associated with denied entry will be solely borne by you.  Re-entry to Canada: As of November 10, 2016 Foreign Nationals travelling to or via Canada require a visa OR an Electronic Travel Authorization (eTA). Visa-exempt foreign nationals of approx 50 countries (including Britain, Australia, France) are required to apply for an eTA in order to return to Canada.  An eTA costs $7 and can be obtained online.

Failure to obtain an eTA will result in denied boarding of the aircraft for your return fight. All costs associated with obtaining an eTA and/or denied re-entry to Canada will be solely born by you.  Further information and the link to apply for an eTA can be found here: http://www.cic.gc.ca/english/visit/eta.asp  *Americans are exempt from the eTA requirement. 

DUAL CANADIAN CITIZENS: If you are a dual Canadian citizen used to travelling to or transiting through Canada using a non-Canadian passport, as of November 10, 2016 you are no longer able to do so.  You will need a valid Canadian passport to fly back to Canada. Make sure you carry your Canadian Passport.  Failure to do so will result in denied boarding of the aircraft.  Any costs associated with denied re-entry will be solely born by you. Further information can be found here: http://www.cic.gc.ca/english/visit/dual-canadian-citizens.asp  

CANADIAN PERMANENT RESIDENT: If you are a foreign national with Canadian permanent resident status you must travel with your valid passport AND any applicable visas for intended destination (see above) AND your Permanent Resident (PR) Card in order to return to Canada. You are not eligible to apply for an eTA, as your PR card is a necessary travel document. Failure to travel with your PR card will result in denied boarding of the aircraft for the return flight to Canada. Any costs associated with denied entry or re-entry to Canada will be solely born by you. Further information can be found here: http://www.cic.gc.ca/english/visit/visas-pr.asp? 

COVID-19: (subject to rapid change)

Effective February 2021, all travellers must have a negative Covid-19 test to depart Canada on an an airline, and a negative test to re-enter.  All travellers arriving to Canada must start a mandatory 14 quarantine at a government approved hotel until a mandatory negative test shows negative, followed by completing the remainder of the quarantine in self-isolation at their residence or chosen accommodation.  For the full list of travel requirements visit https://travel.gc.ca/travel-covid/travel-restrictions/flying-canada-checklist.  Costs related to Covid-19 tests and mandatory quarantine must be borne by individual travellers.  For travellers residing outside of Canada, it is the individual’s responsibility to understand and agree to their country of residence’s rules and regulations as it relates to Covid-19.   

International travel and country-specific information can be found here:  https://www.iatatravelcentre.com/world.php  

Specific travel information relating to Covid-19 for Canadians, both domestically and internationally, can be found here: https://travel.gc.ca/travel-covid 

NOTE: AT THIS TIME, TRAVELLERS TO EU/GREECE WILL HAVE TO SUPPLY PROOF OF COMPLETE VACCINATION TO ENTER THE COUNTRY (1st dose & 2nd dose OR recovery from recent Covid-19 infection). 

TRAVEL INSURANCE

All travellers MUST have travel medical insurance that also covers Covid-19 and submit a copy of their insurance policy prior to departure.  At this time, travel medical/cancellation insurance does not cover Covid-19, as Covid-19 is deemed a foreseeable event. Travellers will have to arrange a specific plan that includes Covid-19 coverage. GHT bears no responsibility or liability for cancelled or rescheduled travel plans due to Covid-19 or any other pandemic or public health outbreak.  GHT has no influence on insurance companies’ claim departments, or the outcome of a policy claim. We strongly recommend all travellers have travel insurance plans that meet their individual needs. Proof of insurance will be required to travel. At this time, GHT has suspended sales of travel insurance for travellers. Companies offering Covid-19 insurance plans include Manulife Insurance https://onvoyage.ca/manulife-pandemic-travel-plan (Note: GHT does not endorse any particular company, we advise all travellers to do their research).

Emergency Medical Insurance does NOT cover Trip Cancellation/Interruption coverage. Insurance premium costs are NOT included in the tour price, unless specifically stated on the trip brochure. If you decide to not purchase travel insurance you will be required to sign an insurance waiver. If you choose to travel without Medical insurance, you will assume in totality any additional costs incurred relating to medical issues, including but not limited to: Covid-19, hospital and doctor services, accommodations, medication, translation services, transport (including return to Canada), meals, quarantine, or any other incidentals. If you choose to travel without Trip Cancellation/Interruption insurance, you will assume in totality any expenses related to cancelling your trip prior to departure for any reason (including medical), and unforeseen events on tour. Liability insurance is the responsibility of the individual.  

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