Términos y Condiciones del Itinerario
DEPOSIT, PAYMENT & CANCELLATION TERMS
For new bookings created from 17 January 2022, the following terms and conditions will apply:
- 25 % deposit is payable upon confirmation.
- Balance for full journey is due 60 days prior to date of travel.
- cancellations prior to 60 days forfeit 25% deposit, and 100% of trip payment for cancellations made between 60 days and date of departure.
- Cancellations on Associated Product follow respective supplier T&Cs.
Luggage Restriction
LUGGAGE on CHARTERS
These important luggage and weight guidelines below must please be noted for all air transfers with Wilderness Air:
- Luggage, including camera equipment and hand luggage, is restricted to 20 kg (44 lb) per person travelling on seat rates
- Only soft bags will be accepted – no protruding wheels, frames or rigid structures can be transported as flexibility of the bag is limited and restricts physical loading into the aircraft. If the bag has an under carriage frame with wheels and a handle that folds back down into the frame, this is fine.
- The maximum dimensions of the soft bags which can be accommodated are as follows: 25 cm (10 inches) wide x 30 cm (12 inches) high and 62 cm (24 inches) long.
- Please keep in mind that the baggage compartments on the light aircraft are only 25 cm high (10 inches), so the pilots must have the ability to manipulate the bag into the compartment.
- A collapsible wheeled luggage frame/trolley (separate to the bag) is allowed, as long as basic dimensions are similar to that of the bag.
These limits are applicable to guests travelling on a seat rate basis so may differ if guests have booked a private charter option, in which case the parameters may vary depending on the type of aircraft and the number of passengers booked.
Whilst these weight and size allowances appear minimal, please bear in mind the following:
- Most safari camps/lodges and hotels provide basic toilet amenities.
- Laundry can be done on a daily basis (many camps provide this service free of charge, however, some camps and hotels do charge a nominal fee).
- More formal attire is usually required only when staying in the more prestigious city hotel establishments or on any of the luxury trains. On a wildlife safari, casual clothing is the order of the day. Please refer to our suggested packing list as a guideline.
Passengers travelling on light aircraft:
- Aviation authorities allow for us to estimate passenger weights to be an average of 100 kg (220 lb) body weight per passenger and 20 kg (44 lb) luggage per passenger, inclusive of hand luggage. This is to accommodate our clients in a reasonable manner without jeopardising safety and comfort.
- We need to be informed in advance if guests weigh more than 100 kg (220 lb), as additional weight allowance on the aircraft must be purchased for safety and comfort. The cost for this is calculated on request according to specific region and routing.
- Each and every aircraft has a legal take-off and landing weight. This includes fuel, luggage and per seat passenger weight. We are unable to combine passenger weights as this may affect the weight and balance of an aircraft due to unknown variables of the group of passengers on the day. Any deviations from these weight regulations could affect the take-off and landing capabilities of the aircraft.
- Charter companies used, operate relatively small aircraft in wilderness areas where a number of factors influence the weight limitations of the aircraft: the length and condition of the runway, temperature and weather conditions, accessibility to fuel in these areas, as well as the distances flown.
