The Retreat by Heaven | Kigali
Town & Country and The New York Times describe The Retreat in Kigali as one of the top boutique hotels of the world. The American owners of Heaven Restaurant created The Retreat, a 20-room luxury boutique hotel located on a tree-lined residential street steps from Kigali City Center and 20 minutes from the airport. 8 new luxury pool villas are now open where King Charles III stayed in June 2022! The Retreat is Kigali’s first eco-friendly resort and features solar electricity, organic toiletries, locally-crafted furniture from a Tanzanian sustainable teak farm, outdoor showers, private terraces, a yoga and meditation deck, spa, large heated saltwater swimming pool with hot tub and diving rocks, and an open-air fitness center. Fusion Restaurant and its Swahili-inspired bar, located at The Retreat, offers delicious farm-to-table international cuisine, while Heaven Restaurant (reached through The Retreat’s “Stairway to Heaven”) offers an innovative modern African menu. The Retreat is the perfect choice to host guests for first 2 nights or several days as visitors enjoy innovative, curated cultural experiences and exciting activities onsite and around Kigali. From public health to hospitality, co-owners Alissa & Josh Ruxin created Heaven Restaurant in 2008 to provide jobs and vocational training in hospitality, to date, Heaven and The Retreat have trained over 3,000 Rwandans.
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Room size (Indoor and outdoor private living space): 120 m²
This room features:
1 King Bed (Emperor King size - 2 meter x 2 meter)
(All beds can be configured as Twin setup; 2 pool villas can be adjoining)
Sofa bed opens into a child bed
Private salt water heated plunge pool
Lush private front and back gardens with outdoor showers
Internet - Free WiFi
Entertainment - 65" Plasma TV with Netflix
Food & Drink - Refrigerator, minibar, Luxury coffee/tea maker, complimentary unlimited purified water and 24-hour room service
Sleep - Pillow-top bed, Organic UK Naturalmat mattresses, British linens, a duvet, a pillow menu, and turndown service
Bathroom - Private bathroom with indoor and outdoor rain showers, organic amenities (shampoos, conditioner, body lotion), double Duravit sink, wood vanity
Floors - Engineered Oak
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Practical: One villa has Private Back Entrance for VIP/Exclusivity, one villa is wheelchair accessible
Room rate for Luxury Pool Villas is inclusive of the following amenities:
1 welcome complimentary 30mins massage (valid once per client per booking), Fruit Basket, Snack Jar, Welcome Amenity, Complimentary Minibar on a daily basis. 1 onsite cultural activity - cocktail making, cooking demo, banana wine demo, neighborhood walk (valid once per booking; additional activities at cost)
Room size 60 m²
This room features:
1 King Bed (Emperor King size - 2 meter x 2 meter)
(4 rooms can be configured as Twin; 2 rooms can be adjoining)
Furnished front balcony & private back deck with garden & outdoor rain shower
Internet - Free WiFi
Entertainment - Plasma TV with Netflix
Food & Drink - Refrigerator, minibar, coffee/tea maker, complimentary unlimited purified water and 24-hour room service
Sleep - Pillow top bed, Organic UK Naturalmat mattresses, British linens, a duvet, a pillow menu, and turndown service
Bathroom - Private bathroom with indoor and outdoor rain showers, organic amenities (shampoos, conditioner, body lotion), double Duravit sink, teak wood vanity
(2 rooms have a bathtub and showers)
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room rate for Superior King Suite is inclusive of the following amenities:
1 welcome complimentary 30 minute massage (valid once per client per booking), Fruit Basket, Snack Jar, Welcome Amenity. 1 onsite cultural activity - cocktail making, cooking demo, banana wine demo, neighborhood walk (valid once per booking; additional activities at cost)
Room size 40 m²
This room features:
1 King bed
Furnished patio
Internet - Free WiFi
Entertainment - Plasma TV with Netflix
Food & Drink - Refrigerator, minibar, coffee/tea maker, complimentary unlimited purified water and 24-hour room service
Sleep - Pillowtop bed, Organic UK Naturalmat mattress, British linens, a duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, rainfall showerhead, organic amenities (shampoo, conditioner, body lotion), single Duravit sink, teak wood vanity
Practical - Safe, desk, and phone, wheelchair accessible
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Adjoining - 2 rooms adjoining (KING beds only; cannot be setup as Twin)
Non-Smoking
Room rate for Superior King Suite is inclusive of the following amenities:
1 welcome complimentary 30 minute massage (valid once per client per booking), Fruit Basket, Snack Jar, Welcome Amenity. 1 onsite cultural activity - cocktail making, cooking demo, banana wine demo, neighborhood walk (valid once per booking; additional activities at cost)
Property Facilities
24-hour Security, Activity Desk, Bar, Battery Charging Facilities, Conference Centre, Disability Services, Eco Friendly, Gym, Internet Access (Complimentary), Laundry Service (Available), Meal on Request, Pool, Private Vehicle Available, Restaurant, Secure Parking, Spa, TV Room
Room Facilities
Air Conditioning, Balcony / Deck, Complimentary Wi-Fi, Detached Private Bathroom, Disabled Rooms, Dressing Gowns, Electrical Outlets, En-Suite, Fan, Fridge, Hair Dryer, Internet Access (Complimentary), Iron / Ironing Board, Laundry Facilities, Laundry Service (Available), Lounge Area, Mini Bar, Mini Bar (Complimentary), Mosquito Nets, Outside Shower, Pure Cotton Linen, Safe, Satellite / Cable Television, Shower, Tea / Coffee, Television, Verandah, Wheelchair Friendly
Services
Airport Shuttle (Available), Chauffer Service, Credit Card, Foreign Exchange, Room Service, Room Service (24 hours), Travel Desk
Banana Beer Presentation & Tasting - $25 per person, 30 minute activity:
Guests learn the history and process of banana wine making and enjoy a tasting.
*Note: A 30 minute banana beer presentation with tasting is one of the onsite cultural activities included in The Retreat rate. Guests are welcome to book 1 complimentary onsite cultural activity, valid one time only per booking. Please book in advance of arrival.
Guests are welcome to book more than one cultural activity at additional cost.
Banana Beer Making Workshop - $50 per person, 1.5 hour hands-on workshop
Banana beer, or “urwagwa” in Kinyarwanda, is a traditional beer made from fermentation of mashed bananas. In our hands-on workshop, guests learn the step-by-step art of making traditional banana beer, from mashing bananas to grinding and toasting sorghum, to the fermentation process, which ends with a tasting!
NEIGHBORHOOD WALK - $25 per person, 45-60 minutes
Our neighborhood walk offers guests an authentic fun, informative and uniquely personal insight into Rwandan culture and local life in Kigali. A hotel guide will walk with guests through our residential neighborhood called Kiyovu, pass by the presidential compound, walk up the tree-lined streets to the famous Hotel des Milles Collines (Hotel Rwanda), and continue to Camp Kigali Memorial which offers insight into the genocide history in Rwanda.
*Note: A 45 minute neighborhood walk is one of the onsite cultural activities included in The Retreat rate. Guests are welcome to book 1 complimentary cultural activity, valid one time only per booking. Please book in advance of arrival.
Guests are welcome to book more than one cultural activity at additional cost.
LOCAL COOKING CLASS - $50 per person, 45 minutes
At Heaven and Fusion Restaurants, we work closely with local farmers, use quality ingredients, and cultivate our own onsite organic gardens. Enjoy an interactive cooking class and learn how to make a modern African recipe!
*Note: A 45 minute cooking class is one of the onsite cultural activities included in The Retreat rate. Guests are welcome to book 1 complimentary onsite cultural activity, valid one time only per booking. Please book in advance of arrival.
Guests are welcome to book more than one cultural activity at additional cost.
COCKTAIL MAKING CLASS - $25 per person (30 minutes)
Guests enjoy the variety, freshness and creativity of our cocktail recipes! Engage in an interactive cocktail making class with our expert baristas, and learn how to make one of our signature cocktails in this hands-on class.
*Note: A 30 minute cocktail making class is one of the onsite cultural activities included in The Retreat rate. Guests are welcome to book 1 complimentary onsite cultural activity, valid one time only per booking. Please book in advance of arrival.
Guests are welcome to book more than one cultural activity at additional cost.
Guests enjoy meeting our onsite tailor, being inspired by our visually enticing Look Book, and ordering custom made clothing and accessories! We have two Made in Rwanda Retail Shops onsite, one at The Retreat and another next door at Heaven Restaurant.
Our hotel concierge may arrange for a half day Fashion Experience, whereby guests have the chance to visit the best local Rwandan fashion boutiques and enjoy the unique opportunity to meet with designers and artisans.
Price per person: Request Rates
Our hotel concierge may organize an Art & Culture experience, to explore art galleries and cultural venues around Kigali.
Price per person: Request Rates
The Rwandan government has restored the natural wetlands in the valley of Kigali City! Bird watching, nature walks and hiking are all highlights in Kigali! Our hotel concierge may plan outings to explore the eco parks and Kigali's best preserved nature reserves.
Price per person: Request Rates
This remarkable community visit covers the history and amazing progress achieved in Rwanda. Owners Josh & Alissa Ruxin moved to Rwanda in 2006 to work on poverty reduction projects and started this work in Nyamata, which was an area hardest hit during the genocide and by famine after the war. Visitors meet with survivors of genocide to hear testimony and reflect on the past, and then visit various locations that demonstrate the incredible hope and progress we see in Rwanda today. Through innovative interventions in health, agriculture, education and micro enterprise, this area is now quite prosperous and is the chosen site for the new Kigali International Airport.
Price per person: Request Rates
Fusion - our restaurant at The Retreat - takes culinary traditions from around the globe and Rwandan ingredients and blends them into a single harmonious offer.
Perched beside The Retreat's glorious saltwater pool, rock gardens and native plantings, Fusion is the most elegant spot in Kigali to explore new flavors and experience first-class hospitality. In addition to our a la carte menu, Fusion also offers an exquisite 8 Course tasting menu with wine pairing or a festive Urban Bush Dinner with Rwandan Live Cooking and optional Traditional Dancers for groups of 6+ guests (with advanced reservation).
Heaven Restaurant is known as a hospitality training facility and cultural venue serving a unique modern African menu! The owners, Josh and Alissa Ruxin, custom built and opened Heaven in 2008 (1 16 years ago) to offer vocational training and employment for Rwandans to become leaders in hospitality. We have trained over 3,000 Rwandans in culinary and customer service skills and continue to train interns and others with a passion to build a career in hospitality. We are known for our famous guacamole and signature Cassava Leaf Beef Filet and also for our incredible homemade cocktails! We host cultural events from art exhibits to dance performances, we support Made in Rwanda products in our retail areas, and we have our own organic onsite garden!
The Lounge offers all Retreat guests a lovely new space for sundowners and bites, with fireplace, cozy seating, local decor and an expansive outdoor deck!
For small groups (6+), our team may organize an Urban Bush Dinner with live cooking and traditional dancers under the stars!
On special request, we may also setup a private dining experience on The Lounge deck.
Your Stay
1 Night
Bed and Breakfast
Your Rooms
Fast Facts
5 Star
Hotel
Spoken Languages: English, French
No. Rooms: 20
Special Interests: Adventure, Big 5, Birding, Cycling, Flora, Golf, Gourmet, Hiking, History & Culture, Indigenous Culture / Art, Leisure, Nature, Relaxation, Shopping, Sports, Star Gazing, Wildlife, Wine
Wilderness Bisate | Volcanoes National Park
Wilderness Bisate is located in the natural amphitheatre of an eroded volcanic cone and has dramatic views of the peaks of the volcanoes, Bisoke and Karisimbi, rearing up through the Afro-alpine forests of nearby Volcanoes National Park. Six luxurious en-suite Forest Villas maximise comfort and views, while retaining environmental principles and reflecting the culture of rural Rwanda. Each guest contributes to Bisate’s biodiversity conservation and local community projects – making a far-reaching impact on an iconic endangered species: the mountain gorilla.
Aside from tracking one of the several habituated gorilla groups, activities include visiting nearby natural attractions, hiking to Dian Fossey’s burial site, and observing the Park’s group of endangered endemic golden monkey. Walks on Bisate’s property offer birding and participation in the reforestation programme.
INSIDER’S TIP: Wilderness Bisate is within easy driving distance of Volcanoes National Park Headquarters, from where gorilla treks depart daily.
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Twin/Double Villas
Although spacious (each villa measures 91 square metres), the Forest Villas feel warm and intimate, thanks to the carefully designed layout which includes a reception area, luxury bedroom and en-suite bathroom – all warmed by a generous central fireplace.
With only six villas, the true luxury lies in the exclusivity and privacy that surrounds Bisate and the rare, raw beauty of its setting, tucked into the phenomenal abundance of Albertine Rift biodiversity with glorious views in every direction.
Property Facilities
Bar
Room Facilities
Bath, Electrical Outlets, En-Suite, Fireplace, Hair Dryer, Heated Towel Rails, Internet Access (Complimentary), Laundry Service (Complimentary), Mini Bar, Safe, Tea / Coffee, Verandah
Services
Credit Card
The legendary Virunga Mountains in the north-east are home to volcanoes, swathes of cloud forest and half the world’s total population of endangered mountain gorillas. The primates of Rwanda are unparalleled, and Wilderness Bisate is the perfect base for mountain gorilla trekking. This thrilling excursion takes place from Volcanoes National Park headquarters where guests are allocated to one of the twelve habituated gorilla families for a one-hour awe-inspiring encounter.
* Gorilla Trekking Permits, per person, at an additional cost.
View this beautifully-coloured primate, which is endemic to the area and lives in groups of between 30 to 80 individuals in the Park’s bamboo forest.
Set on the edge of Volcanoes National Park, and an easy drive to the park gate, Wilderness Bisate is located in a vantage point that feels part of the park, offering breathtaking views of six volcanoes, including Bisoke, Karisimbi and Mikeno.
A full-day guided hike to the summit of Mount Bisoke (3 711 metres) can be strenuous, however, is well worth the effort, offering sweeping views of the rainforest and crater lake. Explore the diversity of habitats, and visibly discover the flourishing wildlife.
One of the Wilderness Bisate agronomists will show you around the tree nursery and help you plant a sapling as part of our visionary reforestation project. Includes a visit to the Bamboo Greenhouse to see our greater indigenous tree nursery efforts.
Guided visit to the nearby community and members of the cooperative, including the farmers who cultivate and sell their vegetables to Wilderness Bisate.
A spectacular, challenging hike to Dian Fossey’s burial site and the ruins of her Karisoke Research Centre, set in the saddle of Bisoke and Karisimbi volcanoes at an elevation of some 3 000 metres.
Bisate Kwanda accommodates early arrivals and later departures, providing more flexibility with transfers in and out of the lodge. Further enhancing our guest experience, the offering at Bisate Kwanda will allow guests to shower, change, have a light meal, visit the Wilderness Bisate Boutique stocked with items from Rwanda (purchases at an additional cost), have a massage (treatments at an additional cost), or simply relax in the informal lounge with fireplace, while enjoying the sweeping views overlooking the organic vegetable garden and the reforestation efforts towards Volcanoes National Park.
Kwanda is a Kinyarwanda word meaning growth or expansion; a place to gather; a gift – all three of which perfectly sum up the day lounge’s unique offering. Located close to the main lodge, tucked out of sight, Bisate Kwanda has local craftspeople to thank for its uniquely Rwandan flavour. From hand-tooled wooden utensils and food boards to delicate crockery, striking entrance floors and hallways, volcanic rock walls and facings, hand-woven baskets and placemats, and garden pots, everything has been designed and hand-crafted by Rwandans to create a truly authentic ambience.
* All Volcanoes National Park activities require permits (per person) at additional cost. The private gorilla trek is at a further additional cost.
Established in 1967, the Dian Fossey Gorilla Fund works to protect and study gorillas, and their habitats, as well as to empower people who live near their forest home. With a team of hundreds working in Rwanda and the DRC, the Fossey Fund is the world’s longest-running and largest organisation dedicated entirely to gorilla conservation.
In 2022, the organisation moved to its first permanent, purpose built home, the Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund. Nestled in a beautiful, reforested landscape near the Volcanoes National Park it is worth visiting, with a stop at the campus easy to add during a stay at Wilderness Bisate or Wilderness Sabyinyo.
https://gorillafund.org/ellencampus/
* No additional costs besides the entrance fee, and may be experienced either on arrival or departure, or in the afternoon after gorilla trekking.
Your Stay
3 Nights
Fully Inclusive - Bed, All Meals, Fees and Activities
All Drinks (excl Premium Brands) Included
Your Rooms
Fast Facts
Lodge
No. Rooms: 6
Special Interests: Birding, History & Culture, Nature, Wildlife
