Inspiration Africa was created in 2014 bringing the extensive experience of its team members in designing safaris in Africa .
The main focus is to offer our clients the benefit of a highly personalized service, entirely tailor made and dedicated to the handling of demanding FIT itineraries and our very own specialty of experiential rich itineraries.
Or own offices cover Namibia, Botswana, Zimbabwe, Zambia, Malawi and Mozambique. In partnership with Scenic Treasures in East Africa and Kaapstad.org in South Africa, we are able to offer a real "GLOCAL" approach to designing and delivering your itineraries.
"GLO" as in global as we can deliver seamless multi-destination itineraries. "CAL" as in local considering we have physical staff based in those destinations which we operate in.
INSPIRATION AFRICA Algemene Voorwaarden
The Terms and Conditions highlighted below related to Maliba Makasi Tourism oü trading under the Inspiration Africa and 360° Gondwana brands.
Reservations A deposit of minimum 30% of the tour prices is payable at the time of the booking - more might be requested to adhere to specific terms associated with supplier products selected. The balance must be paid at least 45 days before the start of the tour. We accept deposit payment by bank wire transfer. In the event of a booking with the final 45 days before provision of the services, full payment will be expected immediately upon confirmation and in any case before travel occurs.
Accommodation Generally we reserve rooms based on two persons sharing a double room. Single rooms are reserved at supplementary cost. We reserve the right to book accommodation at alternative hotels/lodges where hotels/lodges named are not available.
Transportation Transport is provided in a variety of vehicles ranging from your sedan vehicle to 4x4 safari vehicles or from microvans all the way to large coaches. The selection of which will be done as appropriate or as requested. Details are specified in the itinerary. The company generally employs the services of subcontractors for all transfers and transportation needs.
National Park Rules Clients are advised to observe rules of various national parks for their own safety.
Child Discounts Children under 2 years travel mostly free, with the exception of certain flights. Children under 12 years generally receive a substantial discount on ground arrangements provided sthey share a room with 2 adults.
Alteration to Tours Every effort is made to adhere to itineraries advised to clients. However, should it be necessary to change the sequence or lodge due to weather conditions, or any other cause, the company reserves the right to do so.
Tour Prices Prices are based on prevailing tariffs at the time of printing and are subject to change without prior notice. In case of increases in tariffs outside of our control e.g. park entry fees, you will be advised accordingly.
Fuel Prices At times of highly volatile fuel prices, the cost of the tour might need to be reviewed. This relates specifically to private air charters and private boat charter but could also apply to long distance road transfers. In which case we will substantiate the price difference of the actual fuel purchase in comparison with the cost of the same fuel type at the time of quoting.
Exchange Rates As our proposals usually involve substantial purchasing in foreign currency, our prices quoted are bound for review should the currency exchange fluctuate by more than 3.00% in comparisonwith the exchange rate at the time of quoting. The average exchange rate between the payment of the deposit and the balance payment will be taken into consideration.
Visa Requirements Most nationals will require visas for most African countries. Some countries are free of charge but otherwise the cost varies between US$30 to US$ 100 per person per entry. We recommend that where possible you obtain your visa in advance, although they are available upon arrival. To know if your nationality can obtain a visa on arrival and the cost, please check with the destination country's embassy closest to you. Some countries such as Zambia and Zimbabwe offer visitors from certain countries the benefit of a UniVisa valid for both destinations which can be obtained only at certain points of entry. In any case the onus is upon the traveller to ensure that they have the right travel documentation and visa as required.
Health By far the largest health concern raised by travellers to Africa revolves around the issue of Malaria. Please ensure you consult with a travel clinic or your physician for the appropriate medication. Usually this prescription starts a couple of days prior to your arrival, and continues for a couple of weeks after your return. Simply put, If you aren't bitten - you can't catch malaria. Using insect repellent as well as wearing long sleeved shirts and long trousers after dark will reduce the possibility of being bitten.
Vaccination wise, we recommend that our guests consult the closest health center in their country for updated information on what is needed for the countries visited. Yellow Fever is required for travel only to certain African countries. Your travel clinic or physician can brief you on recommended vaccines.
When it comes to water supplies, bottled water will be supplied in most vehicles during transfers and safaris. In most African countries, we recommend you use bottled water for drinking purposes at all hotels and lodges, and not to drink water directly from the tap. This does not apply to Botswana, Namibia, South Africa and Zimbabwe where tap water is perfectly drinkable unless specified otherwise by your host.
Covid-19 As the rules relating to travel in this covid crisis change all the time, we offer to inform our clients on the exact requirements at any given time and to assist in monitoring their ever changing pattern till such time you have returned home. The responsibility is on the traveller to make sure that all compulsory rules and regulations affecting travel in this covid crisi are adhered to. The onus is also on the traveller to subscribe to a proper travel insurance that makes provision for sufficient assistance and cancellation cover including covid reasons. Under no circumstances as a tour operator we can take responsibility for any costs related to insufficient cover or no insurance cover at all.
Insurance When paying your deposit we would suggest you take out insurance at the same time against unforeseen cancellation, medical evacuation and luggage loss. Equally important is the need to check that your health and life insurance will cover you throughout your safari. The health insurance policy will need to cover the unlikely event of you requiring emergency evacuation or repatriation. We can assist with the provision of travel insurance for our European and North American clients.
As a tour operator, we require all our guests to be covered by a valid travel insurance providing sufficient life and health cover in the event of an emergency; proof of which with relevant policy and contact numbers need to be forwarded to us prior to travel.
We highly recommend clients to subscribe to a comprehensive travel cancellation and/or curtailment insurance. While it remains a personal choice by the client to subscribe or not to such a policy, it must be noted that we can not be held responsible for any financial loss should the client not be covered against trip cancellation or curtailment.
We are also able to offer an emergency evacuation service (Flying Doctors) at a cost of $35 per person for 2 weeks. In the unlikely event of any eventuality that requires emergency attention, a rescue aircraft would evacuate you to the closest major health facility for stabilization. From here, your own health insurance would take over. The Company does not undertake to provide medical care and does not accept liability for any inadequate care provided.
Air Transfers All the companies that we use for air transfers, whether they be scheduled or chartered, are locally licensed and fully authorized.
Airport Departure Tax All International Departures from African airports attract International Departure Tax. We would recommend that you contact your ticketing agent in order to check that this is included within the price of your ticket. Generally this is the case with the exception of some locations where airport departure tax is always paid locally; mostly in cash.
Cancellation In case of cancellation, the following charges will apply on the entire tour price:
- From confirmation till - 91 days 30%
- Between 90 - 61 days 50%
- Between 60 - 31 days 75%
- Within 30 days or no show 100%
Do note that our cancellation charges over the festive season of Christmas and New Year are slightly more severe:
- Between from confirmation - 120 days 30%
- Between 120 - 90 days 50%
- Between 90 - 60 days 75%
- Within 60 days or no show 100%
Should end supplier cancellation conditions differ from the above as in being more stringent (severe), those specific conditions will supersede the above and clear information about which will be provided. This will also affect our requirement for deposits to match the cost of cancellation.
Cancellation costs on aIr tickets are beyond our control and dictated by the issuing airline. At the time of booking, prior to ticketing, we will confirm the exact cancellation and modification rules applicable to the flight routing selected. As far as air ticketing is concerned, the airline's terms and conditions associated with the issuing of the tickets supersede ours.
Prices: Our prices are calculated in good faith, errors and omissions aside. They include taxes and entrance fees as they exist at the time of quotation and are therefore subject to adjustment in case of changes.
Payments: We accept various forms of payment ranging from simple bank transfers to the use of the most common credit cards. The invoiced amount is to be paid net of any bank charges which are to be paid by the client. In the case of payment by credit card, the invoice will be increased by a flat fee equivalent to 1.85% of the amount of the latter.
Complaints Should a problem occur during your journey organized by us, please advise both ourselves and the supplier of the service in question immediately as most problems are resolved most easily on the spot. Should you remain dissatisfied, please write to us setting out the complaint in detail within 28 days of the end of our services under the contract. We cannot accept responsibility for any complaints which are not notified entirely in accordance with this clause.
Applicable Court In the event of a dispute, the only applicable courts are those of Estonia..
Force Majeure "Force Majeure" means those circumstances where the performance of our contract with you is prevented or affected by reasons of war, threat of war, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, health threat or crisis, fire, adverse weather conditions, governmental actions and all similar events beyond our control. In these circumstances, we shall not be liable to pay any compensation or otherwise be responsible for any expenses or losses you might incur where we are forced as a result to cancel, delay, curtail or change your arrangement in any way or where the performance or prompt performance of our contractual obligations is prevented or affected.
Liability The company and its agents accept no responsibility for personal injury, accident, illness, death, delays, theft, loss or damage to baggage or any other personal properties or alteration or cancellation of itinerary due to force majeure. The company will not be held responsible for delays, cancellation or non-acceptance of reservation of air space. Inspiration Africa liability is governed by the laws of Zambia and Zimbabwe and no other country. Any claim would be subject only to the Courts of one of these countries.
Contract The simple confirmation and booking of a tour submitted through this digital itinerary validates the client's adherence to our terms and conditions as set above. Should you wish any clause to be amended in any way this must be discussed in writing prior to any confirmation. Failing which the above terms and conditions will apply.
