About Crystal Safaris Ltd

Crystal Safaris Ltd

 We are a professional registered Destination Management Company
 with many years of valuable experience of over 25 years. We offer guests a rare opportunity to appreciate the beauty and diversity of the wild pearl of Africa surrounded by extraordinary comfort and style. It is our aim to offer special competitive rates. 

 

 We specialize in tailor-made safaris, Groups, FIT, Individuals, Families, Senior Safaris, Honey Moons to Uganda, Rwanda, Tanzania, Zanzibar, Congo and Kenya, based around each clients time and budget
 including:

 

 •        The famous Gorilla Trekking Safaris

           Gorilla Habituation(New experience)
 •        Chimpanzee Tracking

           Chimpanzee Habituation
 •        Wildlife Safaris to National parks
 •        Photographic tours
 •        School Educational trips

           Batwa Pygmies-They show you how they lived in the forest
 •        Birding
 •        Fishing
 •        Mountain Climbing(Rwenzori Mts, Elgon etc)
 •        Beach Tours
 •        White Water rafting on the River Nile
 •        Cultural tours

.          Honey moon and beach

.          Migration Safaris

.          Incentive tours

.         Golden Monkey tracking

.          Sabyinyo volcano hiking

.          Rwenzori mountains hiking

.          
We have safaris ranging from 2 days to 31 days. Please check our website:www.crystalsafaris.com we offer safaris by air or by road.

Terms and Conditions

Crystal Safaris Ltd Terms and Conditions

Reservation and Payment please quote the tour number or the specialized itinerary of the client, intended date for arrival and departure, number of people traveling in the party, sleeping arrangements and flight details, if known. This will ensure that our arrangements are to your satisfaction and concise.

Gorilla permits should be booked and paid for at least 2 months in advance. Children under 12 are not allowed to track chimpanzees and children under 15 are not allowed to trek the gorillas.

A down payment of 50% deposit is required at the time of booking and the balance to be paid 30 days prior to commencement of the tour. Crystal Safari Ltd will receipt the payment, thereby confirm the safari. If a reservation is made within 30 days before departure, the entire amount must be made at the time of booking.

Cancellation:

Once a tour booked with us and pay a deposit, this is a sign of your willingness to utilize travel arrangements and accommodation which we reserve on your behalf. Should the client cancel the holiday, then you must put it in writing and all cancellations are subject to a certain charge based on cancellation fees levied by hotels, lodges and banks as follows:

20% charge on cancellations made 30-60 days prior to commencement of safari.

70% charge on cancellations made 15-29 days prior to commencement of safari.

100% charge on cancellations made 14 days prior to commencement of safari.

•Gorilla permits are non-refundable/ chimpanzee permits are non-refundable.

•If the client just postpones his/her holiday to a definite future date, so he/she will not incur cancellation charges

. Gorilla and Chimpanzee permits are Non-refundable

•We reserve the right to deduct all expenses incurred from any money paid.

Transport :

Mode of transport utilized will be dependent on the number of clients and the route taken based on the specifications of the chosen itinerary.

Fully trained and experienced English speaking driver/guides are provided.

Accomodation :

Based on twin bedded rooms or tents with private bathrooms where possible. Single rooms may be available with the payment of a supplement fee but not always be guaranteed. Some facilities have available double beds upon request.

Traveler's Insurance :

It is a requirement when booking safari the client to buy travel insurance which is valid and effective. Persons not fit for long trips due to heart disease, chronic illness, physical handicap, advanced pregnancy or mental illness are advised not to participate in rigorous travel programs. Please all clients must have a yellow fever certificate upon arrival in all African countries.

Buggage:

All baggage and personal belongings are at all times at the passenger's own risk.

Liability :

All bookings are accepted on the specific condition that Crystal Safaris Ltd act only as agents of the passengers in all matters relating to hotel/Lodge accommodations, tours, transport. Etc. Crystal Safaris Ltd shall not be liable for injury, personal illness, loss or damage to a person or property in connection with any service resulting directly from act of God, detention, annoyance, delays, expenses arising from quarantine, strikes, thefts, pilferage, force majeure, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, terrorism, government restrictions or regulations and discrepancies or changes in hotel services in which Crystal Safaris Ltd has no control. Crystal Safaris Ltd reserves the right to employ sub-contracts to carry out all or part of the services agreed to be supplied. Crystal Safaris Ltd's liability to passengers carried in its own vehicles is governed by the respective laws of the country. Crystal Safaris Ltd cannot be held responsible for loss or damage to baggage.

Tour Prices :

Crystal Safaris Ltd reserves the right to change any of the prices, services or other particulars contained in the itineraries at any time.

Animals Viewing:

When it comes to game viewing, Please be advised there are no guarantees. It is a privilege to see animals in their natural habitat. Take only photograph, leave only a footprint. A gorilla permit guarantees you will trek gorillas to their location but does not guarantee that the gorillas be in plain sight. On advancement of a deposit to Crystal Safari Ltd, the depositor agrees to be bound by the above terms and conditions.

back to top