We believe that the most special trips are planned with the help of someone who lives locally. Someone who loves sharing little-known places you may never have discovered, and top travel tips you didn’t know you needed.
At TravelLocal, we carefully select experts from all over the world who are passionate about using their local knowledge to tailor extraordinary, authentic trips. Unlike many travel companies, we put you in direct contact with these local partners, so as well as getting a better trip, more of your money goes to local economies and communities too.
Where we began
United by the same ethos of connecting travelers with local experts directly, German travel platform trip.me (est. 2013) and UK-based TravelLocal (est. 2016) merged in 2021. With our combined knowledge, contacts and experience, the new and improved merged TravelLocal continues to go from strength to strength.
Travel Local Terms and Conditions
Ease of Travel Guarantee
- You are free to reschedule your booking at any time before your final payment is due (30 days prior to departure).
- If official guidance changes to advise against travel to your destination, or new quarantine rules are introduced in a way that makes the trip inoperable, you can choose whether to reschedule your trip or receive a refund.
Rescheduling
We know that plans can change, so we make rescheduling easy. Simply contact the local expert in the destination you’re travelling to at least 30 days before your departure to move your booking.
Cancellation
To cancel your booking due to changing travel advice or quarantine rules in the destination you’re travelling to, get in touch with your local expert to discuss your options. Any other cancellations within 30 days from departure will incur additional charge.
Please note: Our new Guarantee applies to all bookings made from 1st March 2022.
- A 20% deposit is required at the time of booking.
- The final balance is payable 30 days prior to departure.
- If travel warnings or quarantine rules change in such a way that your trip is non-operable, your local expert will offer you a full refund.
- There may be unavoidable charges to reschedule bookings depending on seasonality, i.e. moving a low-season booking to high-season may incur an additional charge. Any charges will be made clear by your local expert.
- Some activities and accommodation may not be eligible for rescheduling or for full refunds. This will be made clear by your local expert before booking.
