About Ntanda Ventures Ltd
Ntanda Ventures was created with one goal in mind: to bring a passion for wildlife, people and safari adventures in Zambia to discerning travellers in a package that’s finely tuned and tailored for you. Every one of our trips is carefully designed to suit your tastes, interests, requirements and budget, whether you’re after the perfect wedding or honeymoon spot, a family getaway or a solo trip.
Terms and Conditions
Ntanda Ventures Ltd Terms and Conditions
CORONA VIRUS (COVID-19) TRAVEL UPDATE
Please note all passengers require a negative COVID-19 certificate to enter Zambia . This must be done no later than 7 days before arrival.
We can happily report all our 2020 trips were delayed and reconfirmed for later dates. None of the bookings incurred any penalties or losses to our clients. We are very fortunate and grateful to have excellent relationships with our lodges and suppliers.
There is so much information out there and this changes daily so we won’t be releasing any blanket statements or a new policy. Our company policy is always try to make any changes that are affected by Covid-19 at no extra cost/loss wherever possible to all our clients. Since every supplier has its own policy we will work with you and go through every booking on an individual basis. Most suppliers are offering a free change for up to 12 months should there be any further Covid or similar related disruptions.
Happy safari dreaming from the Ntanda Team and take care.
Any cancellations should be made in writing. Cancellation fees will not be charged for any bookings cancelled 91 days or more prior to the arrival of clients unless any charges or prepayments or expenses incurred (eg- bank charges), are due according to the policies of hotels, airlines, cruises and other contractors of Ntanda Ventures Limited.
Cancellation 0-45 days before travel = 100% cancellation charge
Cancellation 46-60 days before travel = 75% cancellation charge and USD250 admin/banking fees.
Cancellation 61-90 days before travel = 50% cancellation charge and USD250 admin/banking fees.
Cancellation 91+ days before travel = deposit refunded less USD250 admin and banking fees.
Deposit & Payment
Provisional bookings will be held for 21 days and then released if not confirmed.
A 30% deposit (excluding flights) is required to confirm a booking
Full payment is due 90 days prior to travel.
Some Flights are non-refundable / No show no refund / date change penalties apply
Date changes will be treated on an individual basis and may attract an administration fee and in some instances cancellation fees depending on the subcontractor’s penalty fees.
Special Conditions – Depending on airlines, hotels, lodges and cruises cancellation policies, the above conditions may be modified.