Impact selling: why your “giving back” story needs a source, not a sentiment
Travellers aren't signing up to build classrooms anymore with trusting eyes; they're carefully curating every operator, lodge and route. For all you tour operators and DMCs, that shift has turned "impact" into a marketing tool almost overnight. The problem is that everyone reached for the handle of that same tool at the same time, and most of them are holding it the wrong way.