Children under 6 years of age are only accepted at Zambezi Sands with prior arrangement

Tented suites can accommodate up to 3 guests (2 adults and 1 child on a sleeper bed).

Children aged 6-16 years of age, sharing with 1 or 2 adults, who will require a sleeper bed/additional bed space are charged 50% of the adult sharing rate.

Children aged 17 years and above will be charged the full adult sharing rate.

Zambezi Sands is in a wilderness area – it is not recommended that children younger than 16 years occupy a room on their own (without an older sibling/adult present).

Children are the responsibility of their parents/guardians.

It is important to note that none of the plunge pools are fenced or manned by staff.

We provide exciting activities for children during their stay, including Children’s Lodge Walk, Art activities, Game drive/Sunset drift – children aged 6-12 years are permitted based on Management’s discretion.

On confirmation of your reservation, a deposit/commitment fee of 50% of the total invoice value, must be paid within 7 days, to secure your reservation.

Upon confirmation of your reservation, you are required to complete a booking form, which is to be accompanied by proof of the 50% deposit payment.

Without the 50% deposit and a completed booking form, your reservation will be considered to be on provisional basis, which may lapse, as per the Provisional Reservations policy.

From the deposit fee, 30% is not refundable as it covers the services in planning and managing your reservation.

The remaining 50% payable, has to be settled 30 days prior to arrival.

Batoka reserves the right, in circumstances where it is in the position to accept another confirmed reservation, to request the operator to confirm a held reservation within 72 hours of receipt of advice.

The tour operator shall either confirm the reservation in writing and furnish Batoka with a deposit of no less than 50% of the total value within seven days, or else cancel the reservation.

We accept MasterCard and Visa.

Any cancellation should be in writing, stating the reason.

Cancellation made more than 90+ days prior to travel date, is refundable up to 70% of the invoice value.

Cancellation made more than 60 to 90 days before travel date, will attract 50% cancellation fees on invoice value.

Cancellations made less than 60 days before travel date, will attract 100% cancellation fees on invoice value.

Accommodation in specified room type.

All – Inclusive stay ( All meals and local beverages.)

Private dinner on your private deck.

Complimentary mini bars in the rooms.

Return transfer to Victoria Falls Airport.

Complimentary shuttle to Victoria Falls Town, guided tour of the Victoria Falls and park fees.

Complimentary laundry service.

Emergency medical evacuation cover.

Complimentary Wi-Fi.

Twice daily housekeeping services.