Inclusions

• Accommodation, all meals, two safari activities per day, beverages (excluding premium brands and cellar wines)

• Return shared transfers from Hoedspruit Eastgate Airport (HDS) at set departure times. Reservations will advise of these times on confirmation of booking. Please note special conditions for Simbavati Trails Camp transfers below

Exclusions

• All other drinks, spa treatments, curio purchases, babysitting, private transfers, gratuities, laundry service, other items of a personal nature

• Conservation levies, gate entrance fees, additional reserve fees if applicable

Payment Policy

• All Direct reservations require a 10% deposit upon booking confirmation, to be paid within 7 days

• Easter Weekend and Festive Season: 25% non-refundable deposit

• Final payment is due 30 days prior to your arrival

• All requests, confirmations and cancellations are only valid if in writing. Please ensure that you receive acknowledgment of your cancellation from our Reservations Department. The

cancellation fee is a percentage of the full accommodation account

Cancellation Policy

• All cancellations must be made in writing to res@simbavati.com

FIT bookings (three rooms or less)

- Up to 61 days prior to arrival: 10% cancellation fee

- 31 to 60 days prior to arrival: 25% cancellation fee

- 15 to 30 days prior to arrival: 75% cancellation fee

- 14 days prior to arrival: 90% cancellation fee

Group bookings (four or more rooms)

- Up to 91 days prior to arrival: 10% cancellation fee

- 61 to 90 days prior to arrival: 25% cancellation fee

- 45 to 60 days prior to arrival: 50% cancellation fee

- 44 to 15 days prior to arrival: 75% cancellation fee

- 14 days prior to arrival: 90% cancellation fee

• All cancellation fees are calculated on the total booking value

• Please note that 100% cancellation fees will be charged if guests decide to depart early while staying with us

Notes and Other Rates

• Festive Season: 21 Dec 2026 to 03 Jan 2027 and 21 Dec 2027 to 09 Jan 2028

• Easter Weekend: 26 Mar 2027 to 29 Mar 2027

• Provisional bookings will only be held for 7 days; or 48 hours within 7 days of arrival or if Reservations specifies due to high demand. Thereafter the booking will automatically be released

• For reservations within 15 days of arrival, full payment is required upon confirmation

• We reserve the right to cancel the booking if deposit or final payment is not received at the appropriate time

Simbavati River Sands Villa: No children under 6 years