·       Check-In time is 2PM

·       Check-Out time is 11AM

·       Early Check-In and Late Check-Out are by request and cannot be guaranteed.

·       Guests are welcome to make use of hotel facilities prior to check-in / post check-out.

·       Specific Room Numbers can be requested but cannot be guaranteed – Confirmed Room Type will be guaranteed

·       Children sharing with two adults – Triple / Quadruple rooms are subject to availability

·       Please ensure that all details are in accordance with your reservation request. Should you require any amendments, please contact us immediately.

·       Should any of the details change, we reserve the right to re-calculate the reservation costs accordingly.

·       Please note that The Residence Portfolio reserves the right to change rates and terms and conditions at any time. Such changes shall be communicated to our partners.

·       Insurance: It is a condition of everyone using the rates and services offered by The Residence Portfolio, and its booking offices, that all clients (including individuals, companies and other legal entities) have adequate insurance cover against all risks associated with travel (including but not limited to epidemics and pandemics) and appropriate medical and other insurance prior to departure from their country of origin.