Inclusions

Accommodation, breakfast, self-guided walks on the farm and complimentary WiFi

Self-Catering, Exclusive Use: Accommodation and daily housekeeping

Exclusions

All drinks, meals not specified above, spa treatments and use of the spa facilities, transfers, curio purchases, other items of a personal nature

Activities

Guests may book activities at the lodge at an extra cost. All activities are subject to weather and the availability of vehicles/guides/boats.

Activity options may include activities such as guided walks, protea farm visits, guided beach and marine walks, guided kayaking, barge cruises, nature drive in open vehicle and paragliding, amongst others

Payment Policy

 All Direct reservations require a 10% deposit upon booking confirmation, to be paid within 7 days 

Easter Weekend and Festive Season: 25% non-refundable deposit

Final payment is due 30 days prior to your arrival 

All requests, confirmations and cancellations are only valid if in writing. Please ensure that you receive acknowledgment of your cancellation from our Reservations Department. The cancellation fee is a percentage of the full accommodation account Cancellation Policy

All cancellations must be made in writing to res@simbavati.com 

FIT bookings (three rooms or less)

Up to 61 days prior to arrival: 10% cancellation fee 

31 to 60 days prior to arrival: 25% cancellation fee 

15 to 30 days prior to arrival: 75% cancellation fee 

14 days prior to arrival: 90% cancellation fee 

Group bookings (four or more rooms)

Up to 91 days prior to arrival: 10% cancellation fee

61 to 90 days prior to arrival: 25% cancellation fee 

45 to 60 days prior to arrival: 50% cancellation fee 

44 to 15 days prior to arrival: 75% cancellation fee 

14 days prior to arrival: 90% cancellation fee

All cancellation fees are calculated on the total booking value

Please note that 100% cancellation fees will be charged if guests decide to depart early while staying with us

Children 8 years and older are welcome at the lodge

Children of all ages are welcome at the Fynbos Cottage

Children aged between 8 and 11 years: 50% of the per person sharing rate when sharing with two adults

Child sharing with one adult: per person sharing rate applicable

Festive Season: 21 Dec 2026 to 03 Jan 2027 and 21 Dec 2027 to 09 Jan 2028

Easter Weekend: 26 Mar 2027 to 29 Mar 2027

Provisional bookings will only be held for 7 days; or 48 hours within 7 days of arrival or if Reservations specifies due to high demand. Thereafter the booking will automatically be released

For reservations within 15 days of arrival, full payment is required upon confirmation

We reserve the right to cancel the booking if deposit or final payment is not received at the appropriate time