Child Policy

●  Children are welcome. The Loft beds in the family rooms are not suitable for children under 8

General Booking T&Cs:

• ●  All rates are quoted in United States Dollars per Room/Night, Bed & Breakfast, or Dinner Bed and Breakfast - as applicable.
• ●  We do not offer Single Supplements; the Solo Traveller rooms are priced to cater for that request
• ●  Rates are inclusive of Zimbabwe Tourism Authority 2% Levy and VAT where applicable
• ●  All rates are subject to change without notice, but confirmed bookings will be honoured at booked rates. Dynamic pricing may apply.
• ●  Full payment must be received 30 days prior to arrival
• ●  All Bank charges are for the account of the Payee
• ●  Children are welcome. The Loft beds in the family rooms are not suitable for children under 8
• ●  Dinner is a 3 course fixed menu
• ●  Dinner rate does not include drinks
• ●  Prior notification required for special dietary needs
• ●  Please advise if guests have any allergies

Provisional Bookings Policy:

• ●  Provisional bookings made more than 60 days before intended travel will be held in the system for 14 days
• ●  Provisional bookings made 29 - 59 days before intended travel will be held in the system for 7 days
• ●  Provisional bookings made 15 - 28 days before intended travel will be held in the system for 48 hours
• ●  Bookings made less than 14 days before intended travel will only be confirmed upon full payment
• ●  Deposits required to confirm provisional bookings are based upon the Standard Cancellation Policy

Cancellation Policy:

• ●  Cancellations made 0 - 14 days before travel: 100% cancellation fee
• ●  Cancellations made 15 - 28 days before travel: 70% cancellation fee
• ●  Cancellations made 29 - 59 days before travel: 50% cancellation fee
• ●  Cancellations made 60 - 90 days before travel: 20% cancellation fee

Additional Policy:

• ●  All rates are subject to change without notice, but confirmed bookings will be honoured at booked rates
• ●  Full payment must be received 30 days prior to arrival
• ●  All Bank charges are for the account of the Payee