Rates are:
Subject to room and rate availability, and are subject to change without prior notice
Quoted, invoiced and payable in ZAR, and includes 15% VAT
Quoted per person sharing per night, based on a maximum of 2 adults
Single occupancy is charged at 80% of the room rate
Singe adult sharing with children are charged single supplement rates

Child Policy:
Children of all ages are welcome
Children 0 - 3 years old are accommodated on a complimentary basis when sharing with 2 adults
Children 4 to 11 years are accommodated at 50% of the adult rate when sharing with 2 adults
The adult rate applies to children aged 12 and older
Children occupying their own room will be charged the adult rate
Presidential suite, executive suites, and superior rooms can accommodate 1 child aged 11 and under sharing with 2 adults

Occupancies:
Intle Boutique Hotel can accommodate a maximum of 20 guests.
Standard Family Room —Rate is inclusive of 2 adults and 1 child under 12. An additional 2 children under 12
can be accommodated on request at a 25% supplement of the room rate per child per night.

Bookings and Payment policy:
Provisional bookings are subject to availability; i.e.:should we have limited suites available, only confirmed bookings will be accepted.
Provisional bookings are not available to reservations between 20 December to 10 January (travelling dates)
Full names of guests travelling will be required to convert the status from provisional to confirmed.
Bookings made less than 30 days prior to arrival will be held for a maximum of 72 hours.
Bookings made 60 - 90 days prior to arrival will be held for a maximum of 7 working days.
Bookings made more than 90 days prior to arrival will be held for a maximum of 14 working days.
Any discrepancies on the confirmation or invoice must be addressed with reservations within 7 days of issue.
A deposit amount of 50% is required upon booking
The full balance is required prior to arrival
Block-out dates: 20 December to 10 January

Cancellations:
Only written cancellations will be accepted. Ensure to receive an acknowledgment of cancellations from reservations
50% of fee if cancellation less than 15 days prior to arrival.
100% of fee if cancellation less than 7 days prior to arrival

Group: Deposit and Payment
This policy applies to bookings of eight (8) or more adults
A 25% non-refundable deposit at time of booking in order to secure rooms
A 50% non-refundable deposit is payable 90 days prior to arrival
Full pre-payment (100%) is required 60 days prior to arrival, final rooming lists and requirements to be received 30 days prior to arrival
Reservations made less than 60 days prior to arrival will require full pre-payment at time of booking

Groups & Peak Season Cancellations: (20 December – 10 January and Easter Weekend)
50% of fee if cancellation less than 60 days prior to arrival
100% of fee if cancellation less than 30 days prior to arrival

Waiver:
Intle Boutique Hotel reserves the right to release bookings should payment not be received by the requested date
Intle Boutique Hotel retains the right to admit or remove any guests whose behaviour impacts negatively on the hotel property, other guests and / or staff

COVID-19 terms & conditions:
Cancellation fees will be waived on the following basis:
SA Government closes borders
Clients country prohibits travel to/from South Africa
Client has tested positive for COVID within 10 days of travel or during travel period

Rates are:
Subject to room and rate availability, and are subject to change without prior notice
Quoted, invoiced and payable in ZAR, and includes 15% VAT
Quoted per person sharing per night, based on a maximum of 2 adults
Single occupancy is charged at 80% of the room rate
Singe adult sharing with children are charged single supplement rates

Child Policy:
Children of all ages are welcome
Children 0 - 3 years old are accommodated on a complimentary basis when sharing with 2 adults
Children 4 to 11 years are accommodated at 50% of the adult rate when sharing with 2 adults
The adult rate applies to children aged 12 and older
Children occupying their own room will be charged the adult rate
Presidential suite, executive suites, and superior rooms can accommodate 1 child aged 11 and under sharing with 2 adults

Occupancies:
Intle Boutique Hotel can accommodate a maximum of 20 guests.
Standard Family Room —Rate is inclusive of 2 adults and 1 child under 12. An additional 2 children under 12
can be accommodated on request at a 25% supplement of the room rate per child per night.

Bookings and Payment policy:
Provisional bookings are subject to availability; i.e.:should we have limited suites available, only confirmed bookings will be accepted.
Provisional bookings are not available to reservations between 20 December to 10 January (travelling dates)
Full names of guests travelling will be required to convert the status from provisional to confirmed.
Bookings made less than 30 days prior to arrival will be held for a maximum of 72 hours.
Bookings made 60 - 90 days prior to arrival will be held for a maximum of 7 working days.
Bookings made more than 90 days prior to arrival will be held for a maximum of 14 working days.
Any discrepancies on the confirmation or invoice must be addressed with reservations within 7 days of issue.
A deposit amount of 50% is required upon booking
The full balance is required prior to arrival
Block-out dates: 20 December to 10 January

Cancellations:
Only written cancellations will be accepted. Ensure to receive an acknowledgment of cancellations from reservations
50% of fee if cancellation less than 15 days prior to arrival.
100% of fee if cancellation less than 7 days prior to arrival

Group: Deposit and Payment
This policy applies to bookings of eight (8) or more adults
A 25% non-refundable deposit at time of booking in order to secure rooms
A 50% non-refundable deposit is payable 90 days prior to arrival
Full pre-payment (100%) is required 60 days prior to arrival, final rooming lists and requirements to be received 30 days prior to arrival
Reservations made less than 60 days prior to arrival will require full pre-payment at time of booking

Groups & Peak Season Cancellations: (20 December – 10 January and Easter Weekend)
50% of fee if cancellation less than 60 days prior to arrival
100% of fee if cancellation less than 30 days prior to arrival

Waiver:
Intle Boutique Hotel reserves the right to release bookings should payment not be received by the requested date
Intle Boutique Hotel retains the right to admit or remove any guests whose behaviour impacts negatively on the hotel property, other guests and / or staff

COVID-19 terms & conditions:
Cancellation fees will be waived on the following basis:
SA Government closes borders
Clients country prohibits travel to/from South Africa
Client has tested positive for COVID within 10 days of travel or during travel period