RATES ARE QUOTED

• Inclusive of VAT
• In South African Rands
• Subject to availability
• Based on a two-night minimum stay

RATE CHANGES

• All rates quoted are subject to change, without prior notice
• Rates quoted for confirmed bookings will be honoured

CHILDREN

• Regretfully we cannot accept children under the age of 10
• Children 10 years and older pay the full rate
• Please note that the rooms have open balconies and the lodge and swimming pool are both unfenced
• Children must be supervised at all times

BOOKING TERMS

Payment & deposits

• Please note that 20% non-refundable deposit is required to confirm your reservation, with the balance (80%) due 60 days prior to arrival
• Should you be travelling less than 60 days from booking date, full pre-payment will be required to secure your reservation.
• There is a 5% administration fee on credit card payments for commissionable bookings, as well as on Amex credit card payments.
• We accept all credit cards with the exclusion of Diners Club
• Extras may be settled at the lodge
• All bank charges are payable by the guest

Festive season (20 Dec–10 Jan)

• All bookings over Festive Season can only be secured once a 50% deposit has been paid.  25% of the total booking value is non-refundable.
• Minimum three-night stay over this period

CANCELLATION POLICY

• Cancellation or part cancellation (reduction in number of guests, rooms or nights) of a confirmed reservation, including changing the dates of travel, will result in the loss of the 20% deposit
• Should a cancellation be received between 59 – 31 days prior to due arrival date, a 50% cancellation penalty would be charged
• Should a cancellation be received 30-0 days prior to due arrival date, 100% cancellation penalty would be charged
• Rare Earth Retreats reserves the right to cancel reservations should full payment not be received within 60 days prior to arrival or as per the terms stipulated above

RATES ARE QUOTED

• Inclusive of VAT
• In South African Rands
• Subject to availability
• Based on a two-night minimum stay

RATE CHANGES

• All rates quoted are subject to change, without prior notice
• Rates quoted for confirmed bookings will be honoured

CHILDREN

• Regretfully we cannot accept children under the age of 10
• Children 10 years and older pay the full rate
• Please note that the rooms have open balconies and the lodge and swimming pool are both unfenced
• Children must be supervised at all times

BOOKING TERMS

Payment & deposits

• Please note that 20% non-refundable deposit is required to confirm your reservation, with the balance (80%) due 60 days prior to arrival
• Should you be travelling less than 60 days from booking date, full pre-payment will be required to secure your reservation.
• There is a 5% administration fee on credit card payments for commissionable bookings, as well as on Amex credit card payments.
• We accept all credit cards with the exclusion of Diners Club
• Extras may be settled at the lodge
• All bank charges are payable by the guest

Festive season (20 Dec–10 Jan)

• All bookings over Festive Season can only be secured once a 50% deposit has been paid.  25% of the total booking value is non-refundable.
• Minimum three-night stay over this period

CANCELLATION POLICY

• Cancellation or part cancellation (reduction in number of guests, rooms or nights) of a confirmed reservation, including changing the dates of travel, will result in the loss of the 20% deposit
• Should a cancellation be received between 59 – 31 days prior to due arrival date, a 50% cancellation penalty would be charged
• Should a cancellation be received 30-0 days prior to due arrival date, 100% cancellation penalty would be charged
• Rare Earth Retreats reserves the right to cancel reservations should full payment not be received within 60 days prior to arrival or as per the terms stipulated above