Travel Guidance

Safari Do’s and Dont's:


Jenman Safaris has extensive knowledge and experience in most African Countries. Throughout the many years we have learnt about a few "Do’s and Dont's" while travelling in and around Africa. We have therefore developed this list for you to read at your leisure. All tips are not always relevant to all the areas that you travel to – depending on your tour.

Due to a lack of transparent and credible regulation relating to ethically acceptable practices where captive wildlife is concerned, Jenman African Safaris has taken the decision not to support any activities that include physical contact with captive wildlife. We urge you to consider the ethical implications of taking part in any such activity that may be offered at your lodge.

Arrange Insurance

It is compulsory for all travellers to have insurance covering their personal requirements, medical expenses and personal possessions. This is to be arranged before leaving your home country. Jenman African Safaris Pty has comprehensive passenger and public liability insurance.

Arriving for Safari

Get some rest on the first day of your arrival – you may need some time to adjust to a different time zone. Rather arrive a day early to rest and start off your tour refreshed and ready for adventure!

Currency

When you need to exchange your currency, avoid any exchanges on the street or in other areas that may seem suspect. Always note that even when people approach you with an, e.g., 50% premium exchange rate offer, this exchange is considered part of the black market and is illegal! Hotels, Camps and Lodges can change money, but sometimes the rate is slightly lower. We recommend that you visit an accredited Bureau de Change.

Credit Cards

Credit cards such as Visa and MasterCard are widely accepted in most areas as well as at bigger hotels and lodges.

Hospitals and Pharmacies

The larger towns in Southern Africa have pharmacies and hospitals, but you should always make sure you have enough of your medicine in case the pharmacies/hospitals don’t stock them.

Your Health and Safety

Our guides are trained in basic first aid and our vehicles are equipped with a comprehensive medical aid kit. Preventative Malaria medication should be taken before the trip and throughout its duration, although it is advisable to consult a doctor prior to departure.

Telephone

In most areas you can call internationally – however please note that some of the smaller areas may not have these facilities and international phone calls are costly. Also, built up areas and towns do have cell-phone reception!

Passports, Documents and Valuables

Please make sure that you keep your passport, documents and any other valuables with you at all times! We recommend that a copy of these documents should be made and kept in another safe place in case something happens to the originals. Never leave valuables alone and remember you are on safari, so expensive and valuable jewellery is not necessary.

Safety

Every area (any where in the world) can be unsafe at times. Please take common precautions at all times and never walk alone, especially at night or in run-down areas!

Packing

Remember to always check the amount of luggage you are allowed to take on the plane as well as on the Safari Vehicle – they may differ. We recommend that a soft bag is used instead of a hard suitcase as it’s preferable on safari. Most air flights allow for 20kgs and our small guided group tours are limited to 15kgs per person. These restrictions are essential because of the nature of the tour and for the safety of our clients. Because overloaded vehicles are inherently dangerous Jenman African Safaris insists that every client adheres to these luggage restrictions.

Don’t forget to put luggage tags on your suitcases (for the airplane and the safari).

Luggage and Medication

Please be advised that you should put any medication that you need (e.g.: diabetes medication) into your hand luggage, even with the strict regulations, airlines will allow that as long as you have a letter from your doctor.

What to wear:
You are on safari and out in the bush so make sure that you are comfortably dressed with comfortable shoes. Always have a mix of clothing including; summer clothes, light raincoat, warm top and a hat.

Punctuality

Please be on time when you meet your vehicles for the game drives. If you run late you may delay the rest of the trip or miss something wonderful!

Climate

Always remember that the African Sun may look gentle but it is strong and can be harsh. Too much sun can lead to headaches, dehydration, nausea and dizziness. Rather look after yourself by using sun screen and a hat versus trying to get a nice African Tan.

Safari Vehicles

Jenman African Safaris Pty uses Mercedes all-terrain vehicles with air-conditioning, comfortable seating, large windows for game viewing and a music system. All luggage is carried in the off-road trailer to ensure maximum comfort in the vehicle.

Drinking Water

In built-up areas the water is safe to drink (mostly in South Africa) however, some areas it is not safe to drink the tap water at all! So we rather recommend that you drink bottled water at all times to prevent any illness. You may use the tap water to rinse your mouth when brushing your teeth! Ice is generally fine to consume, but sometimes it is better to be cautious. 

Food and drink

Africa is famous for its fruit and fresh vegetables – which can be enjoyed all around Africa. Fruit and Vegetables should be peeled before eating. Drinks (including spirits) and cigarettes can be bought in most areas but are normally quite expensive.

On our guided group tours, you will be accommodated on a Dinner, Bed & Breakfast basis and have dinner and breakfast in the restaurant of the lodges. Lunches are usually lunch packs or for own account en route to your next destination.

If you booked a Lodge Safari Package, all meals will be prepared in the Lodges’ restaurant.

Anti-malaria medication

A lot of areas in Africa are affected by Malaria – we strongly recommend that you take your anti-malaria medication. Take your medication exactly as its prescribed and directed, don’t skip any medication! At the end of your safari, if at any time you develop influenza symptoms please consult your doctor immediately.

Power and Electricity

Most places (hotels, lodges) have electricity. But we always recommend that you should take a flash light with you on safari. Always remember if you plug something in (e.g.: One of your appliances) there may be a different voltage! The usual voltage is 220-240 AC. If you appliance does not match this voltage you need to bring a converter with as some lodges may not have a converter for you to use…

Photos

There will be many amazing photo’s that you will want to capture along the way on your safari. But, you need to make sure you don’t take any photos of any people without their permission. Also, never take pictures of anyone/anything in the military, police force, armed forces, government, presidents or airports.

Animals

The animals in the bush and the ones that you may see on safari are wild and should not be approached! Animals may roam freely around so be observant and cautious when walking from place to place.

Spending Money on Safari

Clients are advised to bring enough money to cover the purchase of curios and entertainment (alcoholic drinks, mineral water etc). US Dollars, Pound Sterling and South African Rand (ZAR) are the most practical and convenient currencies. There are automatic teller machines (ATMs) available in Botswana, Namibia and South Africa to draw money.

Tipping

Tipping can sometimes be confusing, but it doesn’t need to be! While tipping is always at guests’ own discretion, it is a standard procedure in Africa when it comes to service providers. Tipping is not included in meals unless there is a service charge included in the bill – then you don’t need to tip. Normal tipping is 10% of the bill for drinks and food.

We’ve provided some guidelines on what is the appropriate amount to tip to the various people who play an important role in our guests’ safari.

  • Transfer drivers USD 2 – 5
  • Lodge guides USD 10 – 20
  • Trackers USD 5 – 10
  • Driver and trackers USD 15 – 20

Driver-Guide/Safari Guide

Your driver and guide is complete with experience, information and knowledge of all the areas that you will travel to. Be sure to ask them lots of questions and feel free to chat to them about anything.

We hope that our list of ‘Do’s and Don’ts’ have been useful and helpful. Please don’t hesitate to contact us if you have any more questions that we haven’t covered in the above list…
info@jenmansafaris.com

Zimbabwe

A nation of spectacular natural beauty, friendly people and rich culture, Zimbabwe’s status as one of Africa’s leading safari destinations was dampened for years by its political instability. But now that the country is transcending its strife and returning to a state of equilibrium, it is once again emerging as a vacation highlight of the continent. Victoria Falls – known to locals as ‘The Smoke That Thunders’ – is one of the seven natural wonders of the world and the sheer power of this massive body of water plunging into the Zambezi Gorge is awe-inspiring and unforgettable. Lake Kariba, with its game-rich shores and islands, is an idyllic safari spot featuring mind-blowing sunsets; Hwange National Park is known for its huge herds of elephants; and a kayak trip down the Zambezi through the Mana Pools National Park will appeal to the intrepid traveller, providing close encounters with crocodiles, hippos and a host of other wildlife.


Banking and Currency

Currency

Zimbabwe uses  own unit of currency, the Zimbabwe Dollar. It is advised to carry small denominations of change with you, however it is best to pay for as much as possible outside of the country. Zimbabwe Dollar work best in supermarkets, and for curios, accommodation, activities and gratuities USD is still widely accepted. In most cases you may receive a Bill/Invoice that is shown in the local currency ZWL however suppliers are able to offer clients USD value for payment.  Do not plan on being able to use cash machines in Zimbabwe to draw money. Clients may use USD notes however it is important to note some places you may receive change in Zimbabwe Dollar. Kindly be advised Zimbabwe Dollars to be used before you depart the country has you may  unable to exchange currency outside of the country.  In an emergency you can try Barclays Bank, Stanbic Bank or Standard Chartered Bank as they will infrequently accept foreign debit cards for withdrawing cash.

Banking

Banks in Zimbabwe are open for business Monday, Tuesday, Thursday and Friday from 08h00 to 15h00, on Wednesdays from 08h00 to 13h00 and Saturdays from 08h00 to 11h30. They are closed on Sundays and Public Holidays.

Only VISA and MasterCard are accepted in Zimbabwe, however it should be noted that very limited facilities will have credit card machines, and the connection is not always reliable so it is advisable to carry cash as back up.

 


Travel, Transport and Getting Around

Taxis are safe and reliable, and can be booked through your hotel front desk. Taxis in cities travel within a 40km radius of the city. Always take a taxi at night.

Major airlines fly into Victoria Falls, Harare and Bulawayo. Charter flights are available to most attractions and camps.

Zimbabwe has a good road infrastructure, by African standards, although potholed. Between major towns, there are frequent road blocks. Traffic drives on the left side of the road.

If you are driving yourself around Zimbabwe, be sure to check on fuel availability in advance. If you are covering long distances within the country, ensure you carry extra fuel in 5 or 10lt metal containers in case of emergency. Fuel is generally available, but supply can fluctuate. Fuel is only available for cash.


Food, Drink and Cuisine Advice

Zimbabwe's native cuisine is based on sadza, a cooked porridge made from ground maize which is normally be accompanied by some tasty relish, perhaps made of meat and tomatoes, or dried fish. Safari camps will often prepare sadza if requested, and it is almost always available in small restaurants in the towns.

Camps, hotels and lodges that cater to overseas typically serve a variety international fare, and the quality of food prepared in the most remote bush camps is usually excellent.

If you are driving yourself around and plan to cook, then get most of your supplies in main towns. There are a number of South African shopping chains operating in Zimbabwe which will generally have all that you will need.

Water in the main towns is usually purified.. The locals drink it, and are used to the relatively innocuous bugs that it may harbour. If you are in the country for a long time, then it may be worth acclimatising yourself to it. However, if you are in Zimbabwe for just a short period of time, then try to drink only bottled, boiled, or treated water available in towns and from all camps, lodges and hotels.


Climate and Weather

In Zimbabwe, the rains come principally in December, January,February and March; the further north you are, the earlier the precipitation arrives and the later it leaves. Zimbabwe's higher eastern areas usually receive more rainfall than the lower-lying western ones.

By April and May most of the rain is gone, leaving a verdant setting, which is starting to dry out. Especially in more southerly and higher locations, the night-time temperatures start to drop.

The nights in June, July and August become much cooler, so don't forget to bring some warmer clothes, in case you want to spend an evening outside; the days are still clear and warm. For Zimbabwe, this is the start of the 'peak season'– days are often cloudless and game sightings continually increase.

Into September and October the temperatures rise once again: Zimbabwe's lower-lying rift valley – Mana Pools – can get very hot in October. During this time, you'll see some fantastic game, as the Zimbabwe's wildlife concentrates around the limited water sources.

November is unpredictable; it can be hot and dry, it can also see the season's first rainfalls – and in this respect it's a very interesting month, as on successive days, you can see both weather patterns.


Clothing and Dress Recommendations

When in Zimbabwe the cardinal rule is to wear casual, comfortable clothes during the day as temperatures can get very hot. It is advisable to wear light loose fitting clothing, such as cotton or linen, as they are cool and easy to wash. Warmer clothes are advised for the evenings and rainwear for the wet season.

A brimmed hat and sunglasses are a good idea year round. Long sleeved shirts and long trousers will also guard against the scourching sun rays. It is recommended you wear light shoes, especially if your itinerary entails a lot of walking.

For safaris, please remember to wear appropriate clothing and shoes. Earth colour clothes, such as browns, greens and tans are advisable.


Internet Availability

Internet cafes: Limited 
Accommodation options: Yes 
Restaurants: Yes 
Cafes: Yes 
Shopping malls: Limited 
Public parks: Limited 
Libraries: Limited 


Electricity and Plug Standards

Current is 220/240 volts at 50 cycles per second. Both square and round plugs are used.


Botswana

Despite recent and surprisingly rapid modernization, Botswana’s cities provide little in the way of tourist attractions. However, what the cities lack in excitement, the surrounding wilderness areas more than make up for in outstanding natural beauty. The country’s primary tourist draw card is undoubtedly the vast red expanse of the Kalahari desert and its remarkably beautiful Okavango Delta - the largest inland delta in the world provide a haven for an abundance of African wildlife. Other highlights include the impressive Makgadikgadi salt pans where visitors are privy to massive zebra migrations during the flood season; the Savuti plains which host large prides of lions; and the Tsodilo Hills where 4500 rock paintings form a unique record of human settlement over many millennia.


Banking and Currency

Currency

Botswana's currency is Pula (which means 'rain' in Setswana). It is divided into 100 thebe (which means 'shield' in Setswana). Travellers' cheques and foreign currency may be changed at banks, bureaux de change and authorised hotels.

The US dollar, Euros, British Pound and the South African Rand are the most easily convertible currencies (and accepted by some estabishments - but, generally, then an inflated rate of exchange will be applied).

Banking

Seven main commercial banks, as well as a number of foregin exchange bureaux, operate in Botswana. Operating hours are Monday to Friday 08h30 to 15h30 and Saturday 08h30 to 10h45.

Full banking services are available in major towns, although ATMs are sprouting up all over the country. Most credit cards are accepted at hotels and restaurants. Cultural sites and community art and craft outlets usually only accept cash.


Travel, Transport and Getting Around

Public transport in Botswana is geared towards the needs of the local populace and is confined to main roads between major population centres. Although cheap and reliable, it is of little use to the traveller as most of Botswana’s tourist attractions lie off the beaten track.

Driving off the main roads in Botswana is only recommended to expects in 4x4 vehicles, that are equipped correctly. Most lodges offer transfers or they can be arranged. If, however, you will be driving in Botswana: your home driving licence will be accepted (with an official English translation if necessary; driving is on the left side of the road; and the national speed limit is on tarred roads is 120km/h and 60km/h in towns and villages.

Be sure to watch out for wild animals on the roads!

There are major airports in Maun, Kasane and Gaborone, while smaller charter flights are used to get to the other top attractions and camps.


Food, Drink and Cuisine Advice

Food and water safety:  
Can you drink the tap water: Yes within major cities 
Fresh fruit and veg: Yes within major cities 
Ice: Yes within major cities 
Meat: Yes within major cities 
Street food: Yes within major cities 
 
Local cuisine: Food centres around meat such as goat, beef, chicken and fresh water fish, and a maize meal known locally as “pap”.  Adventurous culinary enthusiasts may want to try the traditional speciality of Mopane Worms, while those with a sweet tooth should make sure to sample the local Kalahari Truffles (made as a dessert) and unusual fruit called Marula. It is believed that watermelon originated here.  

Drinks:  Bojalwaja Setswana (the beer of Botswana) - created using fermented sorghum seeds.  

Tipping: 10%, usually added to the bill at restaurants. It is also customary to tip game drivers and guides.


Climate and Weather

Botswana's climatic pattern is typical of southern Africa, although its rainfall is less than countries further east. The rains in Botswana come mostly between December and March, when average minimum temperatures are in the low 20°s. Some days will be bright and sunny, some will have afternoon thunderstorms, and some will just be grey.

As with Namibia, April and May in Botswana are generally lovely, with the sky clear and the landscape green. Night temperatures start to drop during these months, especially in the Kalahari. Note that places in and around the Okavango tend to have less extreme, more moderate temperatures than the drier areas of the Kalahari.

From June to August the night-time temperatures in drier areas can be close to freezing, but it warms up rapidly during the day, when the sky is usually clear and blue. It's now very much 'peak season' for most safari areas: the land is dry in most areas so the animals congregate around the few available water sources.

This continues into September and October, when temperatures climb again, drying the landscapes and concentrating the game even more. This is the best time for big game safaris – although October can feel very hot, with maximum temperatures sometimes approaching 40°C.

November is difficult to predict, as it can sometimes be a continuation of October's heat, whilst sometimes it's cooled by the first rains; it's always an interesting month.


Clothing and Dress Recommendations

Spring and Summer 
Cool, light, breathable and comfortable: Yes 
Lightweight warm clothes: Yes 
 
Winter and Autumn 
Jerseys, cardigans, sweaters, jackets: Yes 
Heavyweight clothing and boots: Yes 
 
General 
Umbrella and raincoat: Yes 
Warm gloves, hat and scarf: Yes 
Swimming costume (bathing suit): Yes 
Hat, sunglasses and sunblock: Yes 
Walking shoes: Yes 
Casual: Yes 
Smart-casual attire: Yes 


Internet Availability

Internet cafes: Yes in cities 
Accommodation options: Yes 
Restaurants: Yes in cities 
Cafes: Yes in cities 
Shopping malls: Yes 
Public parks: No 
Libraries: Yes in cities 


Electricity and Plug Standards

Electrical sockets (outlets) in Botswana are the "Type M " South African SABS1661 ("Large" 15 amp BS-546) sockets. This is actually an old British standard. The "Type M " South African plug and socket is not to be confused with the "Type D " Indian plug and socket. In pictures, they look very similar, but the South African type is much larger than the Indian type, and they are physically incompatible. If your appliance's plug doesn't match the shape of these sockets, you will need a travel plug adapter in order to plug in. Travel plug adapters simply change the shape of your appliance's plug to match whatever type of socket you need to plug into.

Electrical sockets (outlets) in Botswana usually supply electricity at between 220 and 240 volts AC. If you're plugging in an appliance that was built for 220-240 volt electrical input, or an appliance that is compatible with multiple voltages, then an adapter is all you need.

But travel plug adapters do not change the voltage, so the electricity coming through the adapter will still be the same 220-240 volts the socket is supplying. If you need to use appliances that are not compatible with 220-240 volt electrical input, you will need a voltage converter.


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