Useful information for Southern and Central Africa
Safety
We recommend making a digital copy of your passport and other important documents before travelling. This way, you will have a copy ready in case of an emergency.
You should always carry copies of your travel documents with you. This will make it easier to obtain a replacement in the event of loss.
Always be careful with your valuables and do not leave them in your hotel room. Keep money, passports and valuables in the safe. If your room does not have its own safe, you can use the one at reception.
If possible, valuable items should not be shown in public, especially in large cities such as Johannesburg, Pretoria, Durban and Cape Town. Only take what you absolutely need with you. Always carry your valuables and handbags on your person to avoid theft. It is advisable to use inconspicuous bags that you can carry close to your body instead. Neck pouches, bum bags or small rucksacks with security locks are a good choice. When it comes to clothing, restraint is also the order of the day: avoid flashy brand logos or expensive accessories that will attract the attention of potential thieves. Remember: it's better to be inconspicuous and explore the neighbourhood without stress than to walk through the streets drawing attention to you and taking a risk.
Safety levels can vary, so it's important to be well-informed before travelling. Before exploring a new area or district, check the latest safety information, for example at your accommodation, in the local news or on specialist travel apps. You should not travel on foot when it is dark. This applies to both small towns and large cities. If you have any doubts about visiting a particular area, be sure to follow local advice and avoid deserted places. Following local safety advice will help you avoid unpleasant surprises and enjoy your travels more.
Due to widespread credit card fraud in Africa, you should always be careful when using your debit card. Observe the usual security measures: do not write down your PIN and do not keep your PIN and card together. It is safer to use ATMs with a trusted person. If a stranger approaches you or offers to help during the transaction, cancel it and leave.
Electricity
In many countries in southern and central Africa, the mains voltage is 230 volts of alternating current (AC), with a frequency of 50 hertz. This is the same as in Germany, meaning that all electrical appliances available there are compatible. Some larger hotels also have a socket for 110-volt appliances in their bathrooms.
The mains voltage differs slightly in Kenya, Lesotho, Mozambique, Namibia, Zimbabwe and Uganda compared to Germany. However, electrical appliance manufacturers calculate tolerances so that their products can be used without any problems. The mains voltage in Madagascar is lower than in Germany. You should therefore check your appliances, as you will probably need a voltage converter.
Most chargers for laptops, tablets, smartphones and cameras are labelled 'INPUT: 100-240 V, 50/60 Hz'. These chargers are therefore suitable for use in all countries worldwide.
As the sockets in African countries differ from the Central European system, you will need a special plug adapter. Adapters suitable for your destination are available from electronics and travel shops at national airports. Some hotels also allow guests to borrow an adapter from reception.
In rural and remote areas of Africa, a reliable power supply is not always available. We therefore recommend taking a torch with you.
'African time' is something you are likely to experience when travelling through our beautiful country. As the saying goes, 'Europeans have clocks, Africans have time'. In some African countries, people have a more relaxed approach to time. Unlike in Western countries, 'African time' represents a less structured, more relaxed lifestyle. Not everything always goes according to plan or on time.
Although there may be slight delays in some aspects of your journey, you will always be greeted with a smile and a willingness to share more about this country.
Take things easy and discover this country's rich cultural offerings.
Resting in the magnificent Great Rift Valley and presided over by the majestic Mount Kilimanjaro, Kenya is characterised by hauntingly beautiful natural landscapes of forested hills, patchwork farms, wooded savanna and vast forests brimming with an extraordinary abundance of wildlife. The nation’s diverse range of traditional African cultures is influenced by over 70 unique ethnic groups from the Maasai, Samburu, Kikuyu, and Turkana tribes to the Arabs and Indians that settled on the coast. Add to this: an exquisite tropical coastline fringed with breathtaking golden sand beaches; gorgeous coral gardens providing excellent snorkeling and diving opportunities; and a slew of lively beach resorts, and it is easy to see why so many visitors flock here from around the world to experience a truly unique African adventure in one of the world’s most pristine safari destinations.
Banking and Currency
Currency:
Local currency: Kenyan Shilling
Symbol: KSh
ISO code: KES
Central bank: Central Bank of Kenya
Subunit: Cent
Banknotes: KSh1000, 500, 200, 100, 50
Coins: KSh40, 20, 10, 5, 1 and 50, 10 cents(lesscommonly used)
Banking:
Card Transactions:
ATMs: Yes
Mastercard: Yes
Visa: Yes
American Express: Sometimes
Diner’s club: Sometimes
Banking Hours:
Weekdays: 09h00 - 15h00
Weekends:Saturdays: 09h00 -12h00. Sundays: Closed. Check the specific hours of the bank branch you plan to visit, as operating hours can vary between branches and regions.
Public Holidays: No
Foreign exchange services: Yes
Travel, Transport and Getting Around
Nairobi has two airports for domestic and regional flights: Jomo Kenyatta International Airport and Wilson Airport (www.kaa.go.ke). Kenya has over 150 domestic airports and airstrips and there are daily flights to the most popular destinations. In addition to the scheduled airlines, several private charter companies operate out of Wilson Airport. Please note that only one piece of soft baggage weighing 15-20kg is allowed on charter flights
Kenya Airways (www.kenya-airways.com), Air Kenya (www.airkenya.com), Fly 540 (www.fly540.com), Mombasa Air Safari (www.mombasaairsafari.com) and Safarilink (www.flysafarilink.com) serve the most popular safari destinations, plus many others such as Lake Victoria.
On smaller, domestic planes the baggage allowance is restricted to 10-15 kg (22-33 lbs). Arrangements can be made to leave excess luggage with hotels or airlines.
Main roads between the major cities and towns are generally in good condition, and easily navigable in a normal saloon car. Most highways in the south are paved, but that’s not the case in the north.Vehicles are driven on the left side of the road.
While major roads are generally in a good condition, most minor gravel roads have deep potholes which deteriorate further in the rainy season. Dirt roads, including those in the parks and reserves, are extremely rough, and some are only passable with a 4-wheel drive.
You can hire self-drive and chauffeur-driven cars from travel agents and international hire companies. Drivers must be at least 23 years of age. Budget (www.budget.com) and Europcar (www.europcar.com) have outlets at Jomo Kenyatta International Airport in Nairobi. Budget also has a desk at Moi International Airport in Mombasa, while Europcar has an office in town. Car hire can be expensive and rates vary significantly.
A driving licence from a home country (and a translation if this is not in English) or an International Driving Permit is required. Third-party insurance is mandatory when hiring a car and it’s recommended to take out the additional collision damage waiver. A valid credit card is also needed.
Matatus (shared minibus taxis) hop from town to town, starting and finishing at bus stations. Fares are paid to the conductor. Private taxis can also be hired for long-distance journeys.
It is not possible to rent motorbikes or mopeds but some of the beach resorts hire out bicycles.
Numerous private bus companies operate in Kenya. Most vehicles are old and tend to depart when full, which means there are no set timetables. Petty theft on the vehicles and at bus stations can be a problem. Nevertheless, buses are cheap and link all long-distance destinations. Plus, seatbelts are now mandatory, so buses are relatively safe.
Nairobi and Mombasa have efficient local bus systems and there are also frequent matatus, but reckless driving and petty theft makes them a dodgy option for tourists. Three-wheeled auto rickshaws are popular in town centres and carry up to three passengers.
The newer fleets of taxis (usually painted white with a yellow band) are reliable and have meters. The older yellow taxis do not have meters, so fares should be agreed in advance. In Nairobi, there is a fleet of London-style black cabs. A 10% tip is expected. Cabs cannot be hailed in the street, but can be found parked in taxi ranks.
Food, Drink and Cuisine Advice
Food and water safety:
Can you drink the tap water: No
Fresh fruit and vegetables: No, unless thoroughly washed and peeled
Ice: No, unless made from bottled or purified water
Meat: Yes, but from reputable establishments
Street food: No, unless from a reputable source and freshly prepared
Local cuisine: Kenyan food is diverse, exhibiting the different tastes and flavours of its different tribes, as well as the spices of early Arab settlers and East Indian railway workers, and the fresh seafood straight from the Swahili coast. Top dishes include Kenyan Stew, made with meat and spices; Mutura, a rich, dark goat sausage; and Mandazi, a kind of donut flavoured with cardamom and sweet coconut milk.
Drinks:
Tusker Beer
Kenyan Coffee
Chai (Kenyan Tea)
Madafu (Fresh Coconut Water)
Maziwa Lala (Fermented Milk)
*In addition to these beverages, there are also a variety of everyday drinks available, such as fruit juices, sodas, and bottled water.
Tipping: 10%
Climate and Weather
Kenya's temperatures are very high all year round due to its location close to the equator. Summer temperatures (January and February) range from 35° to 40°C during the day, and 25°C to 30°C at night. The dry season is from December to March, this is also the warmest season/months.
Rainfall and the end of Summer usually begins at a mild rate in April and gradually intensifies until early May. Expect heavy downpour but this is usually short-lived or sporadic. Be prepared with a “breathable” waterproof rain jacket. While game viewing can be trickier as vegetation runs riot, the colours and light are great for photography at this time of year.
The Great Migration fills the Mara plains from August. Nights and early mornings can still be chilly. Expect clear skies and hot, dry weather from September onwards.
Best time to visit: Visiting between July and September, the dry season, will allow you to experience milder climate and see the Great Migrations of Wildebeest and Zebra. In the rainy season, you’ll find fewer tourists and stunning, lush landscapes.
Clothing and Dress Recommendations
Important items to pack:
- Passport, plane tickets and emergency contact document
- Sunglasses
- Sunscreen and (spf) lip balm
- Insect repellent (spray or wrist bands)
- Spare glasses if you wear contact lenses (it might be too dusty to wear them comfortably)
- Eye Drops (as the air can get quite dry)
- Binoculars
- Camera, extra batteries, charger (if applicable)
- Personal Medications -Carry any necessary prescriptions
- First Aid Kit: Include basics like bandages, antiseptic, and pain relievers
- UK plug adaptor and transformer/voltage converter
- Zip lock bags for toiletries, camera equipment etc.
- Travel umbrella
- Quick dry towel
- Safari hat or cap (wide rimmed to include coverage of the back of your neck) Good idea to have a wind cord or cinch strap to secure your hat especially when travelling in an open safari vehicle
- Closed toe shoes or boots for walks
- Lightweight Backpack: Ideal for carrying essentials during game drives
- “Breathable,” waterproof rain jacket and rain pants
Safari Clothing:
- Neutral-Colored Clothing: Blend with surroundings and avoid attracting wildlife
- Lightweight, Long-Sleeved Shirts and Pants: Protect from the sun and insect bites
- Convertible Pants: Consider pants with zip-off legs that can be converted into shorts for versatility in changing temperatures.
- Safari Vest or Jacket with Pockets: Opt for a vest or jacket with multiple pockets to conveniently store essentials like sunscreen, insect repellent, and a camera
- Wear moisture-wicking socks to keep your feet dry and comfortable, reducing the risk of blisters
- Buff or Scarf: Bring a lightweight scarf or buff to shield your face from dust and insects or provide additional warmth during cooler mornings or evenings
- Lightweight Rain Jacket or Poncho: Be prepared for unexpected rain showers, especially during the wet season
- Swimsuit: If your itinerary includes lodges with swimming pools or coastal destinations, pack a swimsuit for relaxation and recreation
- Casual sandals or flip flops
- Warm clothing for June – August. Consider warm gloves and a scarf
Internet Availability
Internet cafes: Yes
Accommodation options: Yes
Restaurants: Yes
Cafes: Yes
Shopping malls: Yes
Public parks: No
Libraries: Yes, in cities.
Electricity and Plug Standards
Plug Type: G
Voltage (V): 240
Frequency Hertz (Hz): 50
*A Travel plug adapter and voltage converter might be necessary depending on your appliances.
General Guidance
General tips
General tipping guidelines:
Safari Lodges / Hotels:
- Tip box at reception: USD 10 per traveller, per day of stay
- Game drive guide: USD 15 per traveller, per day
- Game drive tracker: USD 10 per traveller, per day
- Private game drives: USD 10 - 15 per traveller, per day
- Butler: USD 2 – 5 (at own discretion) per traveller, per day
- Staff (general): USD 2 – 5 (at own discretion) per traveller, per day
- Porter: USD 2 per bag
Guided tours:
- Tour guide USD 15 per person per day
- Driver USD 5 per person per day
General living:
- Restaurants: 10% - 20% of the invoice amount
- Activities: USD 5 -10 per person
