Itinerary Terms and Conditions
Confirmation and enlistment process:
After sending us a booking confirmation, please fill the booking form, and return it to us filled. After receiving the filled documents, we will send you a confirmation of receipt.
When all services have been confirmed we will send you a detailed reservation status.
If you have any special needs due to medical issues, special dietary requirements or simply because of a special occasion during your travel dates, please make sure to advise us as early as possible in advance to make sure that we are able to make the appropriate arrangements for you.
Before your trip:
It is mandatory to consult a tropical medicine specialist prior to your travel, in regard to any medical requirement that might relate to your travel plan. For information about medical requirements in Tanzania please follow this link. (We recommend to start with this process as soon as possible)
It is mandatory to cover yourself and your travel companions with travel insurance, including medical evacuation cover. We also highly recommend that you cover yourself with cancellation and amendment insurance.
About 2 weeks before your travel dates we will send you a final program that will include:
- Contact list for accommodation and relevant personnel
- The final tour program
- Service vouchers (where needed)
- Domestic flight tickets (Where needed)
- Tipping guide lines
- Status report
Payment terms:
Safaris are booked and confirmed by the Company only upon written acknowledgment of receipt by the Company, of twenty percent (20%) of the total safari cost.
The balance of the safari cost for a Safari Group is due no later than forty-five (45) days before the travel date.
Payments can be made either by bank telegraphic transfer (Usd$ only), or by online payment (Stripe), in which case a supplement of 3% on the paid sum will apply.
By filling the booking form and sending your confirmation you accept that additionally the African destination general terms and conditions apply on all our tours.
Any cancellation of a reservation must be in writing and shall only be effective upon its acknowledged receipt by African destination.
For each cancellation that is acknowledged in writing by African destination sixty (60) or more days prior to the start of a safari, up to twenty percent (20%) may be retained by African destination as cancellation fees.
For each cancellation that is acknowledged in writing by African destination thirty (30) days or more prior to the start of a safari but less than sixty (60) days, up to fifty percent (50%) may be retained by African destination as cancellation fees.
For each cancellation that is acknowledged in writing by African destination less than thirty (30) days prior to the start of a safari, up to a hundred percent (100%) of the total safari cost, may be retained by African destination as cancellation fees.
Any refund made above and beyond the general cancellation terms set above shall be at African destination sole discretion.
IMPORTANT: In some trips, particularly those planned for festive or peak seasons in some of the more popular African destinations (I.e. Botswana and Tanzania), the cancellation terms of particular suppliers might differ from the above, in such a case we will specify this in our correspondence with you, in such a case these conditions will replace the above terms.
