Términos y Condiciones del Itinerario
LUGGAGE RESTRICTIONS: 20KG (Incl hand luggage) IN SOFT BAGS, NO WHEELS, NO FRAMES.
PAYMENT
- Once a booking is confirmed, a 30% NONREFUNDABLE deposit on the total value of the booking is due. The outstanding balance is due no later than 60 days prior to travel (90 days in PEAK SEASON).
- Telegraphic Transfers - bank details will be sent with the invoice advising the account where funds are to be sent. A proof of payment slip will need to be sent to us in order to confirm payment has been made. All bank charges are for the transferor’s account.
- Credit Card Payments are currently not being accepted for payments.
CANCELLATION PENALTIES AND REFUND POLICIES
Exclusive Touch Africa endeavour to keep cancellation fees to a minimum, however when an itinerary is cancelled within the hotel and operators policies, it is necessary to charge the following:
- 60 - 30 days prior - clients lose the 50% non-refundable deposit (60 days in peak season)
- Less than 30 days - client loses 100% of the total price
- “No show” - clients are treated as full cancellation
Fine Print:
- Rates are net and non-commissionable
- Check-in: 14h00 / Check-out: 11h00
- I have applied the Honeymoon Offer – the following terms apply
- Excludes family cottages, family suites, family rooms and villas
- Rate and honeymoon discount based on 1- 5 night rate
- May not be combined with any other offers or long stay rates
- Minimum 2 night stay.
- Due to the impact of COVID-19, guest qualify for our honeymoon offer if they travel within 12 months of the date of marriage. Valid for travel before 15 Dec ‘23. Only valid for travel within 6 months of date of marriage –
- Upon confirmation, please send marriage certificate or one of the following to be supplied
- Copy of a wedding invitation
- Link to wedding registry website
- Link to wedding website
- If one of the above proof is not recived, the booking will be re-costed accordingly to exclude offer.
- Sandibe is land only we do not offer any water activities
- Water activities in the delta are seasonal
- Luggage restriction is 20kg per person including hand luggage and must be strictly soft sided
- Botswana
- Rate Includes: Accommodation, three meals daily, soft drinks, house wines, local brand spirits and beers, teas and coffees, refreshments on game drives, laundry (excluding Chobe and Savute Under Canvas), safari activities, emergency medical evacuation insurance, VAT, transfers to and from the lodge airstrip and park fees.
- Rate Excludes: Administration fee, telephone calls, safari shop purchases, gratuities, all items of a personal nature, champagne, cognacs, fine wines, premium brand spirits and cigars and landing fees.
- Please find attached the Before You Travel Information – which contains health requirements, insurance / visa information for guests coming to Southern Africa
LIGHT AIRCRAFT TRANSFERS
Generally the aircraft that operate in Botswana
- Cessna Caravan 208s – carrying 10 to 13 guests, depending on the routing and airstrips utilized – with 20 kg (44 lb) luggage.
- Cessna 206s and 210s – carrying 4 guests with 20 kg (44 lb) luggage.
The strict weight restrictions in place on any itinerary which includes light aircraft transfers are for the following
reasons:
- The aircraft are designed with a maximum bodyweight and luggage weight allowance.
- Most of our airfields are at a fairly high elevation and located in the warm to hot tropics. Therefore the permissible aircraft carrying capacity is reduced.
- The aircraft have physical space restrictions. Please refer to the images below for an indication on the cargo hold compartment limitations.
These important luggage and weight guidelines below must please be noted for all air transfers:
- Luggage, including camera equipment and hand luggage, is restricted to 20 kg (44 lb) per person travelling on seat rates, in Botswana.
- Only soft bags will be accepted – no protruding wheels, frames or rigid structures can be transported as flexibility of the bag is limited and restricts physical loading into the aircraft. If the bag has an under carriage frame with wheels and a handle that folds back down into the frame, this is fine.
Whilst these weight and size allowances appear minimal, please bear in mind the following:
- Most safari camps/lodges and hotels provide basic toilet amenities.
- Laundry can be done on a daily basis (many camps provide this service free of charge, however, some camps and hotels do charge a nominal fee).
- More formal attire is usually required only when staying in the more prestigious city hotel establishments or on any of the luxury trains. On a wildlife safari, casual clothing is the order of the day. Please refer to our suggested packing list as a guideline.
Passengers travelling on light aircraft:
- We need to be informed in advance if guests weigh more than 100 kg (220 lb), as additional weight allowance on the aircraft must be purchased for safety and comfort. The cost for this is calculated on request according to specific region and routing.
- Each and every aircraft has a legal take-off and landing weight. This includes fuel, luggage and per seat passenger weight. We are unable to combine passenger weights as this may affect the weight and balance of an aircraft due to unknown variables of the group of passengers on the day. Any deviations from these weight regulations could affect the take-off and landing capabilities of the aircraft.
Safari Tips for clothing and packing
- Binoculars are probably one of the most important things to bring to Africa. They will enhance your viewing experience tenfold. Try and get at least 8 x 30 magnification.
- Malaria tablets- if you are going to a malaria area. It is important to consult your doctor for the best prophylactic for the area you are visiting.
- Good quality sunglasses - tinted fashion glasses are not good in strong light
- Sun hat & Sun block lotion at a minimum factor 30
- Insect repellent e.g. Tabard, Rid, Jungle Juice, etc
- Basic medical kit (aspirins, Band-Aids, Imodium, antiseptic cream and Anti-histamine cream etc)
- Golf-shirts, T-shirts and long-sleeved cotton shirts
- Shorts/skirts
- Long trousers/pants
- A sports bra can be a comfortable option on some of the bumpy game drive roads.
- Good walking shoes (running/tennis shoes are fine). If you are going on a walking safari, make sure you take shoes that are comfortable and already walked in.
- Sandals
- Warm sweater/fleece – beanie, scarf, gloves and thermal socks/underwear for winter
- If you are using a telephoto camera, try and make sure you have at least a 200mm lens, but if you can go bigger, up to 400mm, then go for it as you will not be disappointed. Size does count on safari!!!
- Recharger to charge your camera battery.
- Make sure you have enough memory cards for your camera. There are a lot of large cards on the market but a suggestion is that you get a few smaller ones, to make up the same amount of memory. This is in case you have a problem with a card in the camera. For example instead of a 16G card you get 2 x 8G. This way you can still keep taking pictures and sort out the problem card back home.
- Waterproof/dustproof bags/cover for your cameras.
- If you wear contact lenses, we recommend that you bring along a pair of glasses in case you get irritation from the dust
- Personal toiletries (basic amenities supplied by most establishments)
- Please note that bright colours and white are NOT advised whilst on safari. Please remember that there may be a restriction on luggage limits on your safari
