EASTER @ MEDINA PALMS (Palmerie Beach Villa)

• Cancellation and amendment Policy – If a booking is confirmed and paid for, 100% Cancellation policy applies as bookings are within cancellation period.
• No show policy – The Non arrival of a guest to a hotel without prior written communication, entire amount paid is lost, no refund.
• Early Check In/Late Check Out is chargeable and Subject to availability.
• Room rates are subject to change without notice.
• Additional levies, fees, surcharge for exhibition, taxes and/or other hotel specific service charges or fees may apply without prior notice.
• All hotel guests will be required to provide a valid passport or identification upon check in.
• No booking has been done; rooms are subject to availability & rates are subject to change without prior notice.
• Government taxes: are subject to change without prior notice and will be applied accordingly.
• Holiday Season supplements apply.

Terms and Conditions

1. Rates given are in USD.

2. Payment in USD and KES are acceptable. Current conversion rate shall be applicable.

3. Prices are subject to change without prior notice.

4. Rates are subject to change due to changes in the Exchange rates

5. All extras are to be settled by the client prior to the departure.

Payment terms

• 60 days prior to the departure date booking can be made with 30% advance.
• Between 40-59 days, booking shall be confirmed only against 50% advance.
• Less than 39-15 days, booking shall be confirmed only against 100% advance.
• Balance payment, if any, against all bookings shall have to be paid between 39-15 days before the start of tour.

Cancellation Policy:

• In case of cancellation, refund will be subject to retention of the amount from the date of start of tour in the following manner:-
  • 10% if cancelled before 45 days
  • 30% if cancelled between 29 days to 15 days
  • 40% if cancelled before 14 days to 10 days
  • 60% if cancelled before 9 days
• No refund if cancelled within or less than 9 days

Travel insurance

As a company, we recommend our clients to buy travel insurance to protect them from any unforeseen circumstances while travelling or doing a safari. Travel insurance is not the same as medical insurance as it is specific to the details of your travel. You will require travel insurance as well as your medical insurance.

If you require Travel insurance, advise your Tour Consultant to arrange for your cover.

In the absence of Travel Insurance, you are required to sign an indemnity form prior to proceeding on your travel.