Itinerary Terms and Conditions
Offer Valid until 31st May 2021 *excluding Easter Weekend.
Itinerary can be reversed.
Exclusive Touch Africa general T&C's are as follows
PAYMENT
- Once a booking is confirmed, a 30% NONREFUNDABLE deposit on the total value of the booking is due. The outstanding balance is due no later than 60 days prior to travel (90 days in PEAK SEASON).
- Telegraphic Transfers - bank details will be sent with the invoice advising the account where funds are to be sent. A proof of payment slip will need to be sent to us in order to confirm payment has been made. All bank charges are for the transferor’s account.
- Credit Card Payments are currently not being accepted for payments.
CANCELLATION PENALTIES AND REFUND POLICIES
Exclusive Touch Africa endeavour to keep cancellation fees to a minimum, however when an itinerary is cancelled within the hotel and operators policies, it is necessary to charge the following:
- 60 - 45 days prior - clients lose the 30% non-refundable deposit (60 days in peak season)
- 4 - 2 weeks - clients lose 50% of the total price (i.e. 30% plus 20%)
- Less than 2 weeks - client loses 100% of the total price
- “No show” - clients are treated as full cancellation
COVID SPECIFIC T&C'S
Exclusive Touch Africa endeavours to adjust its T&Cs to fall in line with the various third party suppliers' specific payment and cancellation penalties conditions.
New bookings – will be required to pay a 30% deposit to hold and confirm space, subject to upward adjustment depending on various third party suppliers
This deposit will be credited for postponement or fully refunded provided that travel is NOT possible, or it is reasonably foreseeable that travel restrictions will still be in place on the date of travel. For services booked for third party suppliers, the relevant cancellation penalties will apply.
Exclusive Touch Africa reserves the right to change, amend, or retract any of these terms and conditions from time to time, as it deems fit.
We trust that these flexible booking terms will provide clients with the required peace of mind when booking their travel to Africa.
