Terms and Conditions

Itinerary Terms and Conditions

  • Services and accommodations are subject to availability at the time of booking;
  • Luggage allowance is strictly 20kg per person including hand luggage and camera equipment and it must be packed in a soft bag. If these limits above are exceeded, the excess luggage can be held (or forwarded to the point of exit) for your flight out at the end of the safari. Kindly note that the additional cost incurred will be for your account. Please advise us before you travel if you are likely to have excess luggage, and we will make the necessary arrangements;
  • All Air Taxis only depart / fly in good weather conditions. It is to the supplier’s discretion, what constitutes as good or bad weather conditions;
  • Should flights be cancelled due to bad weather conditions or any other reasons, Namibia Tracks & Trails cannot be held liable for any additional costs that may arise, for any programme changes that might occur or for any other missed flights, be it domestic or international;
  • It is compulsory for all guests to have comprehensive cancellation-, default-, baggage-, emergency evacuation- and medical insurance for the duration of the trip;
  • The operator reserves the right to change the itinerary;
  • Services and accommodations are subject to availability at the time of booking;
  • All relevant booking conditions of Namibia Tracks & Trails and/or any other booked services will apply to your travel arrangements;
  • The relevant cancellation policy applies should you fail to join or start your safari/journey for any reason, including airline delays or missed connection.   Please ensure you have adequate travel insurance for this purpose.   You become liable for cancellation penalties immediately on confirmation of booking services;
  • Passports must be valid (usually for at least 6 months after date of travel) and still have at least 3 blank visa (not endorsement) pages;
  • All visa requirements must be fulfilled and these are your responsibility;
  • The operator reserve the right to change the itinerary;
  • Whilst conducting a self-drive itinerary, there are many factors beyond our control.  Namibia Tracks & Trails will therefore not accept any liability, responsibility or claim for compensation, for any incident or accident involving you (the client), your vehicle and/or any third party;
  • The driver or any authorized co-driver must produce a valid unendorsed drivers’ licence at time of rental.   The drivers' licences need to be in English.   If not, an international driver's licence will be required.

  

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