Itinerary Terms and Conditions
Terms & Conditions
I authorize SHEYLA ADVENTURE TRAVEL, LLC, to charge the credit card or bank account indicated on this invoice for the noted amount on today’s date. This payment is for the services described on the invoice. I understand that returns, refunds, and cancellations are at the discretion of SHEYLA ADVENTURE TRAVEL, LLC. I certify that I am an authorized user of this credit card and that I will not dispute the payment with my credit card company so long as the transaction corresponds to the terms indicated on this invoice.
Cancellation policy:
We understand that plans can change, and we know how frustrating that must be. However, we work hard for you and are committed to being here for you, no matter what. Therefore, we appreciate your understanding of our cancellation fees and changes to your plan’s fees. These fees are in addition to any cancellation or change fees charged by airlines, cruise lines, hotels, tour operators, or other vendors as outlined in their terms and conditions. Sheyla Adventure Travel, LLC will charge no additional fees on travel canceled by the vendor.
- Customized itineraries: A $399 cancellation fee to be charged to the credit card on file should the trip be canceled by the client for any reason
- Tours Cancellation/Rescheduling Fee: $250.00
- Tours cancelled within three weeks before departure are NONREFUNDABLE!
- Hotels & Resorts: $150
- Cruise: $350 cancellation fee per cruise reservation.
- Flights: Any reissued tickets will incur a $89 (domestic) and $199 (international) ticket reissue or exchange fee, as well as any supplier-imposed penalties. Penalties vary depending on the airline's booking terms and conditions.
- Last-minute change fees: $499 change fee should there be last-minute trip changes within five days of departure.
Our fees are based on the complexity of the trip and are calculated as an overall project cost after the initial consultation. Additional airline & travel management fees may apply, depending on the trip.
All fees are nonrefundable once paid. All credit card transactions are subject to processing fees.
For complete Terms & Conditions, please visit https://www.sheylaadventure.travel/terms-and-conditions.html.
