Hobbiton- eine Reise durch Mittelerde

TERMS & CONDITIONS
Quote Validity:

• Intrepid DMC New Zealand has made every effort to ensure correct information is quoted. However, the rates and information are subject to change at any time without notice and are subject to changes imposed on Intrepid DMC New Zealand by suppliers.
• 15% Goods and Service Tax (GST) is included in all prices. Intrepid DMC New Zealand reserve the right to alter the prices if the GST amount is amended by the government or further taxes are introduced.
• Quotes are costed and booked as packages; no itemised pricing will be given.
• Surcharges and special conditions can apply over events and peak season and hotels may offer 'best available rates’ when wholesale allotments have been sold out. Please note that these surcharges and special conditions may vary depending on the supplier.
• All services are subject to availability. On receiving the request to book and confirm a quoted travel itinerary Intrepid DMC New Zealand will endeavour to book the tour as quoted. Should the offered services no longer be available then Intrepid DMC New Zealand will seek acceptable replacements and will inform Agents and/or Direct Clients accordingly.

Travel Documents:
Intrepid DMC New Zealand does not provide any travel documents until full payment for the tour has been received.
FIT Clients: Vouchers will be supplied electronically.
Seat-In Coach and Group Tours: Vouchers for any pre tour arrangements and contact number for the local tour leader (if provided by Intrepid DMC New Zealand) will be provided electronically. The tour leader will handle all further documentation and no further vouchers are supplied to the group travelling. If there is no Intrepid DMC New Zealand Tour leader, then all travel vouchers will be supplied to the Agent and/or Direct Client electronically.

Terms of Payment:

• A 20 % Deposit is required at the time of booking confirmation.
• Full payment of all bookings is due a minimum of 60 days prior to tour departure. Intrepid DMC New Zealand withholds the right to cancel any bookings that have not been paid on time. For all payment received less than 30 days prior to tour departure a late payment fee of 100.00 NZD may be charged.
• All transaction fees including exchange of currency is to be met by the booking Agent and/or Direct Client. Intrepid DMC New Zealand will not cover any costs associated with the transfer of funds except in the case of fees imposed by Intrepid DMC New Zealand bank.

Amendments:
Before final reconfirmation, changes to the itinerary or bookings associated herewith are gratuitous. Once the booking has been confirmed by Intrepid DMC New Zealand, any further changes may incur an amendment fee of 50.00 NZD per change. Name changes for travellers are accepted as being gratuitous.

Cancellations:
Notice of cancellation must be made in writing to Intrepid DMC New Zealand and acknowledged as having been received by Intrepid DMC New Zealand. If a cancellation is made on a weekend or public holiday the next working day will be counted as commencement of cancellation. Cancellations are liable for costs as per the below schedule, unless the same number of cancelled customers are substituted with other customers or other cancellation policies have been confirmed in writing by Intrepid DMC New Zealand.
Should a confirmed booking, (regardless of whether partial or full) be cancelled then the following charges apply:

• 60 – 30 days before travelling  - 30 % of the total value of booking
• 30 – 15 days before travelling  - 75 % of the total value of booking
• 14 – 00 days before travelling  - 100 % of the total value of Booking

Some suppliers may enforce stricter cancellation and deposit policies. In such cases these policies will be provided by Intrepid DMC New Zealand at the time of booking confirmation.

General Notes and Conditions:

• For seat in coach tours Intrepid DMC New Zealand reserves the right to cancel the tour should the minimum number of participants as stated in the Intrepid DMC New Zealand confirmation, not be reached. This may be as a result of a cancellation of another participant, thus bringing the tour under the minimum participant number required. In such cases the Agent and/or Direct Clients will be entitled to a full refund of all services booked by Intrepid DMC New Zealand.
• For any services booked, it is the traveller’s responsibility to be on time at the indicated place. A 100% no show fee will be charged for services that were missed by the traveller.
• Intrepid DMC New Zealand cannot cover any costs incurred by delayed flights, trains, cruise ships or customers. Transfer companies and guides have a maximum waiting period after the scheduled arrival of a train, flight or cruise ship. All charges incurred due to any delays will be charged back to the Agent/Direct Client.
• Check-in/Check-out: Check-in time at hotels is approx. 15.00hrs (16:00 for Bed and Breakfasts) unless rooms are pre-registered. Check-out time is approx. 10.00hrs unless payment for day use room is added.

Force Majeure:
Due to unforeseen circumstances e.g. weather, earthquake, fire, road and park closures, political events or natural catastrophes; Intrepid DMC New Zealand reserves the rights to change or alter tours without prior notice according to the nature of the situation. In some cases suppliers may still be enforcing cancellation and no show fees, which cannot be covered by Intrepid DMC New Zealand and will be passed on to the Agent and/or Direct Client.

Responsibilities:
• Intrepid DMC New Zealand is unable to assist with Visa Arrangements and reserves the full right to charge full cancellation fees, should a tour be cancelled due to client not obtaining a visa. The traveller is responsible for all passport, visa, customs and health related obligations. Intrepid DMC New Zealand is not responsible for failure of travellers to produce required documentation.
• Intrepid DMC New Zealand acts primarily as a booking agent or intermediary for the operators providing the services referred to in our itineraries and travel documents, and not as a principal. Intrepid DMC New Zealand will not be liable for any injury, damage, loss, accidents, delay or irregularity occurring to any person or property in the course of any journey, tour, activity or accommodation or the use of any services or facilities booked by Intrepid DMC New Zealand and operated by third party suppliers.
• If the contract is voided by the traveller during the journey, any right of recourse or repayment is negated. All associated costs are the sole responsibility of the traveller. No costs, including the cost of court action will be met by Intrepid DMC New Zealand.
AREA OF JURISDICTION: Auckland, New Zealand
Reservations are accepted only in accordance with the terms and conditions hereby set out by Intrepid DMC New Zealand. The validity of the contract is dependent upon the Agent and/or Direct Client fully meeting the above Terms and Conditions.