The Retreat by Heaven | Kigali
Town & Country and The New York Times describe The Retreat in Kigali as one of the top boutique hotels of the world. The American owners of Heaven Restaurant created The Retreat, a 20-room luxury boutique hotel located on a tree-lined residential street steps from Kigali City Center and 20 minutes from the airport. 8 new luxury pool villas are now open where King Charles III stayed in June 2022! The Retreat is Kigali’s first eco-friendly resort and features solar electricity, organic toiletries, locally-crafted furniture from a Tanzanian sustainable teak farm, outdoor showers, private terraces, a yoga and meditation deck, spa, large heated saltwater swimming pool with hot tub and diving rocks, and an open-air fitness center. Fusion Restaurant and its Swahili-inspired bar, located at The Retreat, offers delicious farm-to-table international cuisine, while Heaven Restaurant (reached through The Retreat’s “Stairway to Heaven”) offers an innovative modern African menu. The Retreat is the perfect choice to host guests for first 2 nights or several days as visitors enjoy innovative, curated cultural experiences and exciting activities onsite and around Kigali. From public health to hospitality, co-owners Alissa & Josh Ruxin created Heaven Restaurant in 2008 to provide jobs and vocational training in hospitality, to date, Heaven and The Retreat have trained over 3,000 Rwandans.
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Room size (Indoor and outdoor private living space): 120 m²
This room features:
1 King Bed (Emperor King size - 2 meter x 2 meter)
(All beds can be configured as Twin setup; 2 pool villas can be adjoining)
Sofa bed opens into a child bed
Private salt water heated plunge pool
Lush private front and back gardens with outdoor showers
Internet - Free WiFi
Entertainment - 65" Plasma TV with Netflix
Food & Drink - Refrigerator, minibar, Luxury coffee/tea maker, complimentary unlimited purified water and 24-hour room service
Sleep - Pillow-top bed, Organic UK Naturalmat mattresses, British linens, a duvet, a pillow menu, and turndown service
Bathroom - Private bathroom with indoor and outdoor rain showers, organic amenities (shampoos, conditioner, body lotion), double Duravit sink, wood vanity
Floors - Engineered Oak
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Practical: One villa has Private Back Entrance for VIP/Exclusivity, one villa is wheelchair accessible
Room rate for Luxury Pool Villas is inclusive of the following amenities:
1 welcome complimentary 30mins massage (valid once per client per booking), Fruit Basket, Snack Jar, Welcome Amenity, Complimentary Minibar on a daily basis. 1 onsite cultural activity - cocktail making, cooking demo, banana wine demo, neighborhood walk (valid once per booking; additional activities at cost)































Room size 60 m²
This room features:
1 King Bed (Emperor King size - 2 meter x 2 meter)
(4 rooms can be configured as Twin; 2 rooms can be adjoining)
Furnished front balcony & private back deck with garden & outdoor rain shower
Internet - Free WiFi
Entertainment - Plasma TV with Netflix
Food & Drink - Refrigerator, minibar, coffee/tea maker, complimentary unlimited purified water and 24-hour room service
Sleep - Pillow top bed, Organic UK Naturalmat mattresses, British linens, a duvet, a pillow menu, and turndown service
Bathroom - Private bathroom with indoor and outdoor rain showers, organic amenities (shampoos, conditioner, body lotion), double Duravit sink, teak wood vanity
(2 rooms have a bathtub and showers)
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room rate for Superior King Suite is inclusive of the following amenities:
1 welcome complimentary 30 minute massage (valid once per client per booking), Fruit Basket, Snack Jar, Welcome Amenity. 1 onsite cultural activity - cocktail making, cooking demo, banana wine demo, neighborhood walk (valid once per booking; additional activities at cost)





















Room size 40 m²
This room features:
1 King bed
Furnished patio
Internet - Free WiFi
Entertainment - Plasma TV with Netflix
Food & Drink - Refrigerator, minibar, coffee/tea maker, complimentary unlimited purified water and 24-hour room service
Sleep - Pillowtop bed, Organic UK Naturalmat mattress, British linens, a duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, rainfall showerhead, organic amenities (shampoo, conditioner, body lotion), single Duravit sink, teak wood vanity
Practical - Safe, desk, and phone, wheelchair accessible
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Adjoining - 2 rooms adjoining (KING beds only; cannot be setup as Twin)
Non-Smoking
Room rate for Superior King Suite is inclusive of the following amenities:
1 welcome complimentary 30 minute massage (valid once per client per booking), Fruit Basket, Snack Jar, Welcome Amenity. 1 onsite cultural activity - cocktail making, cooking demo, banana wine demo, neighborhood walk (valid once per booking; additional activities at cost)












Property Facilities
24-hour Security, Activity Desk, Bar, Battery Charging Facilities, Conference Centre, Disability Services, Eco Friendly, Gym, Internet Access (Complimentary), Laundry Service (Available), Meal on Request, Pool, Private Vehicle (Available), Restaurant, Secure Parking, Spa, TV Room
Room Facilities
Air Conditioning, Balcony / Deck, Complimentary Wi-Fi, Detached Private Bathroom, Disabled Rooms, Dressing Gowns, Electrical Outlets, En-Suite, Fan, Fridge, Hair Dryer, Internet Access (Complimentary), Iron / Ironing Board, Laundry Facilities, Laundry Service (Available), Lounge Area, Mini Bar, Mini Bar (Complimentary), Mosquito Nets, Outside Shower, Pure Cotton Linen, Safe, Satellite / Cable Television, Shower, Tea / Coffee, Television, Verandah, Wheelchair Friendly
Available Services
Airport Shuttle (Available), Chauffer Service, Credit Card Facilities, Foreign Exchange, Room Service, Room Service (24 hours), Travel Desk
Activities on Site
Bird Watching, Cooking Courses, Fine Dining, Garden Tours, Massages, Walks (Guided), Walks (Self Guided)
Activities Nearby
Animal Encounters, Art Galleries, Beach, Big 5, Bird Watching, Boat Cruises, Canoeing, Child Friendly Activities, Cooking Courses, Cultural Tours, Cycling, Fine Dining, Fishing, Game Drives, Game Viewing, Garden Tours, General Sightseeing, Golf, Gorilla Tracking, Health and Fitness Centre, Helicopter Rides, Helicopter Scenic Flights, Hiking, Historical Tours, Horse Riding, Horse-back Safaris, Hot Air Ballooning, Jet Skis, Kayaking / Paddling, Massages, Mountain Biking, Museums, Natural History Tours, Quad Biking, Rhino Tracking, Safaris, Scenic Flights, Squash Court, Tennis Court, Tree-top Canopy Tours, Walks (Guided), Walks (Self Guided), Wildlife Tours
Banana Beer Presentation & Tasting - $25 per person, 30 minute activity:
Guests learn the history and process of banana wine making and enjoy a tasting.
*Note: A 30 minute banana beer presentation with tasting is one of the onsite cultural activities included in The Retreat rate. Guests are welcome to book 1 complimentary onsite cultural activity, valid one time only per booking. Please book in advance of arrival.
Guests are welcome to book more than one cultural activity at additional cost.
Banana Beer Making Workshop - $50 per person, 1.5 hour hands-on workshop
Banana beer, or “urwagwa” in Kinyarwanda, is a traditional beer made from fermentation of mashed bananas. In our hands-on workshop, guests learn the step-by-step art of making traditional banana beer, from mashing bananas to grinding and toasting sorghum, to the fermentation process, which ends with a tasting!





















NEIGHBORHOOD WALK - $25 per person, 45-60 minutes
Our neighborhood walk offers guests an authentic fun, informative and uniquely personal insight into Rwandan culture and local life in Kigali. A hotel guide will walk with guests through our residential neighborhood called Kiyovu, pass by the presidential compound, walk up the tree-lined streets to the famous Hotel des Milles Collines (Hotel Rwanda), and continue to Camp Kigali Memorial which offers insight into the genocide history in Rwanda.
*Note: A 45 minute neighborhood walk is one of the onsite cultural activities included in The Retreat rate. Guests are welcome to book 1 complimentary cultural activity, valid one time only per booking. Please book in advance of arrival.
Guests are welcome to book more than one cultural activity at additional cost.





LOCAL COOKING CLASS - $50 per person, 45 minutes
At Heaven and Fusion Restaurants, we work closely with local farmers, use quality ingredients, and cultivate our own onsite organic gardens. Enjoy an interactive cooking class and learn how to make a modern African recipe!
*Note: A 45 minute cooking class is one of the onsite cultural activities included in The Retreat rate. Guests are welcome to book 1 complimentary onsite cultural activity, valid one time only per booking. Please book in advance of arrival.
Guests are welcome to book more than one cultural activity at additional cost.






COCKTAIL MAKING CLASS - $25 per person (30 minutes)
Guests enjoy the variety, freshness and creativity of our cocktail recipes! Engage in an interactive cocktail making class with our expert baristas, and learn how to make one of our signature cocktails in this hands-on class.
*Note: A 30 minute cocktail making class is one of the onsite cultural activities included in The Retreat rate. Guests are welcome to book 1 complimentary onsite cultural activity, valid one time only per booking. Please book in advance of arrival.
Guests are welcome to book more than one cultural activity at additional cost.



Guests enjoy meeting our onsite tailor, being inspired by our visually enticing Look Book, and ordering custom made clothing and accessories! We have two Made in Rwanda Retail Shops onsite, one at The Retreat and another next door at Heaven Restaurant.






Our hotel concierge may arrange for a half day Fashion Experience, whereby guests have the chance to visit the best local Rwandan fashion boutiques and enjoy the unique opportunity to meet with designers and artisans.
Price per person: Request Rates










Our hotel concierge may organize an Art & Culture experience, to explore art galleries and cultural venues around Kigali.
Price per person: Request Rates





The Rwandan government has restored the natural wetlands in the valley of Kigali City! Bird watching, nature walks and hiking are all highlights in Kigali! Our hotel concierge may plan outings to explore the eco parks and Kigali's best preserved nature reserves.
Price per person: Request Rates







This remarkable community visit covers the history and amazing progress achieved in Rwanda. Owners Josh & Alissa Ruxin moved to Rwanda in 2006 to work on poverty reduction projects and started this work in Nyamata, which was an area hardest hit during the genocide and by famine after the war. Visitors meet with survivors of genocide to hear testimony and reflect on the past, and then visit various locations that demonstrate the incredible hope and progress we see in Rwanda today. Through innovative interventions in health, agriculture, education and micro enterprise, this area is now quite prosperous and is the chosen site for the new Kigali International Airport.
Price per person: Request Rates





Fusion - our restaurant at The Retreat - takes culinary traditions from around the globe and Rwandan ingredients and blends them into a single harmonious offer.
Perched beside The Retreat's glorious saltwater pool, rock gardens and native plantings, Fusion is the most elegant spot in Kigali to explore new flavors and experience first-class hospitality. In addition to our a la carte menu, Fusion also offers an exquisite 8 Course tasting menu with wine pairing or a festive Urban Bush Dinner with Rwandan Live Cooking and optional Traditional Dancers for groups of 6+ guests (with advanced reservation).






















Heaven Restaurant is known as a hospitality training facility and cultural venue serving a unique modern African menu! The owners, Josh and Alissa Ruxin, custom built and opened Heaven in 2008 (1 16 years ago) to offer vocational training and employment for Rwandans to become leaders in hospitality. We have trained over 3,000 Rwandans in culinary and customer service skills and continue to train interns and others with a passion to build a career in hospitality. We are known for our famous guacamole and signature Cassava Leaf Beef Filet and also for our incredible homemade cocktails! We host cultural events from art exhibits to dance performances, we support Made in Rwanda products in our retail areas, and we have our own organic onsite garden!









The Lounge offers all Retreat guests a lovely new space for sundowners and bites, with fireplace, cozy seating, local decor and an expansive outdoor deck!
For small groups (6+), our team may organize an Urban Bush Dinner with live cooking and traditional dancers under the stars!
On special request, we may also setup a private dining experience on The Lounge deck.























Your Stay
1 Night
Bed and Breakfast
Fast Facts
5 Star
Hotel
Spoken Languages: English, French
No. Rooms: 20
Special Interests: Adventure, Big 5, Birding, Cycling, Flora, Golf, Gourmet, Hiking, History & Culture, Indigenous Culture / Art, Leisure, Nature, Relaxation, Shopping, Sports, Star Gazing, Wildlife, Wine
Singita Kwitonda Lodge | Volcanoes National Park
Boasting breathtaking views of the Sabyinyo, Gahinga and Muhabura volcanoes and surrounded by high-altitude forests, Singita Kwitonda Lodge offers an experience unlike any of Singita’s other destinations. With its exceptional natural beauty, environmentally conscious luxury and transformative, purpose-driven experiences, the lodge was designed in response to this remarkable location, and the eight contemporary suites (as well as the private four-bedroom villa – Kataza House) are linked by volcanic rock pathways to the central lodge.
The interiors emphasise local design and handcrafted details adorn the carefully planned spaces. Layered textures and colours enhance the reflective quality of this tranquil haven and an experiential enclave offers free-flowing indoor and outdoor areas. A convivial fire pit, interactive kitchen, bar-deli and wine cellar complete the picture.
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All of the suites have uninterrupted views of the mountainous, forested national park. Each suite has been designed as a luxurious refuge for post-trek relaxation with a cosy sitting area warmed by a fireplace. Thoughtful in-room conveniences include a well-stocked pantry and minibar and a private dining space. The bedrooms (configured as a super king double or twin) have a rest area, dressing room with double vanity, and a spacious bathroom with a bath, separate toilet, indoor shower and glass-enclosed outdoor shower. A private terrace with a fireplace and heated plunge pool encourages closer engagement with the surrounding landscape.

All of the suites have uninterrupted views of the volcanoes and forested national park. Each suite has been designed as a luxurious refuge for post-trek relaxation with a cosy sitting area warmed by a fireplace. Thoughtful in-room conveniences include a well-stocked pantry and minibar and a private dining space. The bedrooms (configured as a super king double or twin), have a rest area, dressing room with double vanity, and a spacious bathroom with a bath, separate toilet, indoor shower and glass-enclosed outdoor shower. A private terrace with a fireplace and heated plunge pool encourages closer engagement with the surrounding landscape.

Property Facilities
24-hour Security, Activity Desk, Bar, Communal Dining, Eco Friendly, Gym, Internet Access (Complimentary), Laundry Service (Complimentary), Library, Pool, Restaurant, Spa, TV Room
Room Facilities
Air Conditioning, Balcony / Deck, Bath, Complimentary Wi-Fi, Dressing Gowns, En-Suite, Fireplace, Fridge, Hair Dryer, Internet Access (Complimentary), Laundry Service (Complimentary), Lounge Area, Mini Bar (Complimentary), Mosquito Nets, Private Pool / Jacuzzi, Pure Cotton Linen, Shower, Tea / Coffee, Verandah
Available Services
Babysitting Service, Chauffer Service, Credit Card Facilities, Room Service
Activities on Site
Bird Watching, Fine Dining, Game Viewing, Gourmet Picnic, High Tea, Massages, Walks (Guided)
Activities Nearby
Bird Watching, Cooking Courses, Cycling, Game Viewing, General Sightseeing, Gorilla Tracking, Hiking, Walks (Self Guided)
Singita Kwitonda Lodge and Kataza House provide a contemplative, nurturing space in which to appreciate the transformative experience of coming face to face with the forest’s gentle giants.
For most guests, a gorilla trek is at the top of their list when they visit Rwanda and a stay at Singita Kwitonda Lodge or Kataza House allows them the privilege to encounter one of Africa’s most majestic and gentle creatures in the wild, while immersed in the beauty of their pristine natural habitat.
The distance of each gorilla trek is varied, so depending on which family group guests are allocated, the duration is anywhere from a couple of hours to a full day. Meals and lodge activities are flexible around each trek.
As children under the age of 15 are unable to participate in gorilla-treks, they will be cared for at the lodge with a variety of supervised activities and educational opportunities on offer.
Rwanda can be visited at any time of the year and gorilla trekking is a year-round activity. The average temperature at Singita Kwitonda Lodge and Kataza House is approximately 15 degrees Celsius, although humidity can be high.
Suggested Clothing and Gear:
- For trekking one should have: boots with good grip, gators, gloves, waterproof jacket, thick socks, thick pants to protect against stinging nettles, long sleeved tops.
- For the lodge one should have: pants, long sleeve tops, t-shirts, a warm layer for the evenings, closed shoes, a swimming costume.
- Comfortable walking shoes/track shoes/hiking boots for walks.
Clothing and Gear Available for Use:
We have a variety of technical gear and clothing for our guests to use during their stay at Singita Kwitonda and Kataza House. The items are all designed for outdoor hiking and wet weather, perfectly suited for trekking to see gorillas or other animals in Rwanda. Backpacks including a waterproof rain cover for backpack (camera equip)
- Mens and ladies waterproof jackets with a removable inner fleece lining and hood
- Mens and ladies water-resistant hiking pants
- Hiking chaps in two sizes (gators)
- Hiking poles with extendable options and grips
- Gloves for use during hiking to protect hands from thorns and mud
- Trekking lunch boxes which will hold freshly made lunches chosen by the guests – all eco-friendly packaging
- Singita water bottle





Singita Kwitonda Lodge and Kataza House provides guests, including children, the opportunity to participate in the Golden monkey treks as children under the age of 15 are unable to participate in gorilla-treks.




Named Akarabo – which means ‘little flower’ in Kinyarwanda – our on-site nursery was borne from our commitment to help reforest, rehabilitate and maintain the habitat of Rwanda’s endangered mountain gorillas. Initially, 60,000 saplings were bought from local growers and earmarked for the 178 acres of land Singita Volcanoes National Park sits on. This number quickly grew to 250,000 saplings, even before the lodge opened, and continues to increase as we keep expanding our reforestation efforts in the area.
It’s a privilege to share this lush diversity of plants with our guests. Whether you opt for a gentle stroll along the rows of new trees, past the glorious fragrances of flourishing herbs or through the farm-to-table chef’s garden filled with fresh vegetables, it’s bound to inspire and delight in equal measure.
Providing an authentic taste of Rwanda’s offerings, our garden includes a teahouse serving fresh herbal brews, as well as local artisans such as a basket weaver, seamstress and stick carver showcasing the intricacies of their craft. Echoing our passion for treading lightly on the land, living sustainably and empowering communities, Akarabo is growing – just like the saplings being planted – into a lasting, living legacy.





Guests have the option to explore the local cuisine by participating in cookery classes that are conducted by expert chefs. Both adults and children are welcome to participate in cooking classes.





Singita is recognised as one of Africa’s most influential collectors of wine, with an extensive cellar showcasing a premium selection of wines, including some of the continent’s most sought-after private reserves, including exclusive release, limited single vineyard and rare auction wines. It’s safe to say that wine is a key ingredient of the unique Singita experience.
The Singita wine list has received numerous awards of excellence, the top Diners’ Club Wine List accolade as well as recognition from countless other local and international organisations.
François Rautenbach is responsible for this excellence as the director of Singita Premier Wine, he manages the selection, purchase, storage, and service of all the wines at Singita’s lodges. François also manages Singita Premier Wine Direct which allows guests to order their favourite wines from their safari to enjoy at home. With the Singita Premier Wine Direct service, wines can either be specially packed for guests as checked luggage or shipped directly to a guest’s home.
Personalised wine tastings within the unique ambience of each lodge’s own temperature-controlled cellar are a true guest favourite, for connoisseurs and casual tasters alike. Singita’s experienced sommeliers are able to guide guests through a variety of wine styles, years and cultivars to find the wines most suited to their individual tastes.
As with all that Singita does, community upliftment is central to the Singita wine programme as well. François Rautenbach has created a special training programme for enthusiastic young wine lovers, developing the next generation of sommeliers for Africa. The training provides educational assistance, personal mentoring, formal wine training and access to Africa’s finest wine programme.




The Kigali Genocide Memorial is the final resting place for more than 250,000 victims of the genocide against the Tutsi in Rwanda in 1994. Through education and peace-building it honours the memory of the more than one million Rwandans killed. Visitors can take a tour with a guide, or opt for a self-guided audio tour while exploring the memorial and reflecting at their own pace.
Genocide Memorial in Kigali
Nestled along picturesque hilltops, Kigali is a thriving African city immediately notable for its cleanliness, orderliness, and warm hospitality. Kigali, located in the geographic center of the country, is a great place to begin or end any Rwandan adventure. The capital city is vibrant and energetic, and its people are extremely welcoming. Here, travelers can enjoy a number of cultural activities including several award-winning museums, a burgeoning music scene and some of East Africa’s most memorable dining experiences.

Guests at Singita Volcanoes National Park have the unique opportunity to visit the small village of Gasura in the Kinigi sector, which is located 30 minutes from the lodge. The interactive tour takes approximately two hours and includes a range of authentic Rwandese cultural experiences.
Taking guests from house to house in the village, this involves everything from meeting local crafters weaving baskets and carving gorilla-trekking sticks to learning how to process locally produced staples – such as stomping cassava roots and grinding sorghum for flour. It also includes visiting families in their homes to get a glimpse of the local lifestyle.
Cost: $60 per person
Duration: +- 2 hours
Time: Flexible (Suggested - 9am or 2pm)









Guests can visit the Singita Community Culinary School (SCCS) at the MIPC campus in Musanze on special request, and subject to availability, cooking classes with graduates could be arranged for a $100 donation per guest.
*All funds raised are used to support the ongoing work of the Singita Community Culinary School.



This scenic 2.2km (1.4mi) walking/running trail runs behind the lodge. It starts at the main entrance, ascending hilly terrain and meandering through a fragrant eucalyptus forest before finishing at the on-site Akarabo Nursery. The beautiful vistas and sounds of nature are a highlight, and on a clear day, one can see the distant city of Musanze nestled below.
The trail is open and unguided, allowing guests the freedom to explore. However, as the lodge shares its surroundings with buffalo and other wildlife, we advise caution while running or walking. Although buffalo primarily roam during the evenings and move towards the park during the day, we encourage guests to exercise their judgment when utilising the trail, always being mindful of their surroundings and undertaking the experience at their own risk.
This trail offers a sanctuary for keen walkers and runners, where guests can reconnect with nature, find solace, and create lasting memories in the breathtaking "The Land of a Thousand Hills."
*This walking/running trail is seasonal and is best utilized during the drier months - June to September and December to February.





The tranquil and peaceful surroundings of the on-site Akarabo Nursery provide the perfect backdrop for creative expression and pure relaxation. Our nursery is home to a unique pottery wheel-throwing experience, offering our guests a delightful combination of therapy and art.
The pottery studio provides a peaceful space allowing our guests to explore their creativity in addition to an ancient art form as they create beautiful, sculptural and functional pieces with their hands.
In preference, guests will have their pick of bisque items created by skilled local Rwandan potters and can be personalised through glazing and painting.
Accompanied by two well-trained studio staff members committed to ensuring our guests feel welcome and supported, potters can feel at ease as they embark on their pottery-making journey.



Your Stay
3 Nights
Full Board - Dinner, Bed, Breakfast and Lunch
All Local Brands (Spirits, Wine and Beers) Included
Fast Facts
Lodge
Spoken Languages: English
No. Rooms: 9
Special Interests: Adventure, Birding, Flora, Gourmet, Hiking, History & Culture, Indigenous Culture / Art, Leisure, Nature, Relaxation, Wildlife, Wine