Kigali Serena Hotel | Kigali
Ideally located on one of Kigali's most charming boulevards, the five-star Kigali Serena Hotel is built around a polished granite atrium, which showcases the very best of Rwandese cultural art. Relaxed yet elegant, the hotel centres on the Executive Lounge and Bar, which opens onto a wide sundeck overlooking the newly refurbished swimming pool. Also overlooking the pool, the popular Milima Restaurant offers a wide range of all-day buffet choices, while the relaxed Sokoni Café offers inside and outside poolside seating. The capital's natural business hub, the hotel also boasts its own extensive conference centre, 500-seater auditorium and lavish ballroom.
The hotel features 148 rooms. Guests can choose from a selection of 60 Standard Rooms, 37 Superior Rooms, 19 Deluxe Rooms, 18 Junior Suites, 7 Prime Rooms, 6 Executive Suites and a luxury Presidential Suite. In-room facilities include 24 hour room service, air-conditioning, Wi-Fi, tea/coffee making facilities, mini fridge, hair dryer, private safe and a flat screen satellite TV.
- Information
- Rooms
- Facilities
- Activities and Services
- Restaurants
Your Stay
1 Night
Bed and Breakfast
Fast Facts
Hotel
Spoken Languages: English
No. Rooms: 148
Special Interests: History & Culture, Leisure, Nature
Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.
Facilities include :
- 24-hour room service
- Air-conditioning
- Wi-Fi and in-room modem hook-up
- Direct-dial phone
- Voice-mail
- In-room flat-screen satellite TV
- Mini-bar
- Private safe
- Tea and coffee-making facilities
- Hair dryer
- Porter/concierge
- 24-hour on-call doctor
- Walk in shower and bathtub
- Working desk
Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.
Facilities include :
- 24-hour room service
- Air-conditioning
- Wi-Fi and in-room modem hook-up
- Direct-dial phone
- Voice-mail
- In-room flat-screen satellite TV
- Mini-bar
- Private safe
- Tea and coffee-making facilities
- Hair dryer
- Porter/concierge
- 24-hour on-call doctor
- Walk in shower and bathtub
- Working desk
Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.
Facilities include :
- 24-hour room service
- Air-conditioning
- Wi-Fi and in-room modem hook-up
- Direct-dial phone
- Voice-mail
- In-room flat-screen satellite TV
- Mini-bar
- Private safe
- Tea and coffee-making facilities
- Hair dryer
- Porter/concierge
- 24-hour on-call doctor
- Walk in shower and bathtub
- Working desk
Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.
Facilities include :
- 24-hour room service
- Air-conditioning
- Wi-Fi and in-room modem hook-up
- Direct-dial phone
- Voice-mail
- In-room flat-screen satellite TV
- Mini-bar
- Private safe
- Tea and coffee-making facilities
- Hair dryer
- Porter/concierge
- 24-hour on-call doctor
- Walk in shower and bathtub
- Working desk
Studio Suites (40 sq m) offer king-sized beds, luxury bathroom with both tub and shower, and an integrated work space.
Facilities include :
- 24-hour room service
- Air-conditioning
- Wi-Fi and in-room modem hook-up
- Direct-dial phone
- Voice-mail
- In-room flat-screen satellite TV
- Mini-bar
- Private safe
- Tea and coffee-making facilities
- Hair dryer
- Porter/concierge
- 24-hour on-call doctor
- Walk in shower and bathtub
- Working desk
Executive Suites (70 sq m) offer king-sized beds, a luxury bathroom with both tub and shower, an integrated work space and a separate sitting room.
Facilities include :
- 24-hour room service
- Air-conditioning
- Wi-Fi and in-room modem hook-up
- Direct-dial phone
- Voice-mail
- In-room flat-screen satellite TV
- Mini-bar
- Private safe
- Tea and coffee-making facilities
- Hair dryer
- Porter/concierge
- 24-hour on-call doctor
- Walk in shower and bathtub
- Working desk
The resplendent Presidential Suite (300 sq m) offers a king-sized bed, luxury en suite bathroom (with Jacuzzi, tub and shower), two en suite guest rooms, private office, private conference room, private dining room (and galley kitchen), elegant sitting room, reception area and private vestibule entrance.The suite is one of the finest examples of luxury accommodation in Kigali and throughout Rwanda.
Facilities include :
- 24-hour room service
- Air-conditioning
- Wi-Fi and in-room modem hook-up
- Direct-dial phone
- Voice-mail
- In-room flat-screen satellite TV
- Mini-bar
- Private safe
- Tea and coffee-making facilities
- Hair dryer
- Porter/concierge
- 24-hour on-call doctor
- Walk in shower and bathtub
- Working desk
Property Facilities
24-hour Security, Activity Desk, Bar, Battery Charging Facilities, Communal Dining, Disability Services, Eco Friendly, Gym, Internet Access (Complimentary), Meal on Request, Mobile Connectivity, Pool, Restaurant, Secure Parking, Spa, TV Room
Room Facilities
Air Conditioning, Complimentary Wi-Fi, Disabled Rooms, Dressing Gowns, Electrical Outlets, En-Suite, Hair Dryer, Mini Bar, Pure Cotton Linen, Safe, Shower, Television
Available Services
Airport Shuttle (Available), Babysitting Service, Room Service (24 hours)
Activities on Site
Fine Dining, Massages, Safaris
Activities Nearby
Fine Dining, Game Drives, Gorilla Tracking, Historical Tours, Safaris
Known locally as “Kandt House,” this museum celebrates the work of Dr. Richard Kandt, a German physician and explorer who embarked on an exploration of Rwanda in 1897, searching for the source of the Nile River. A rich showcase of Rwanda’s natural treasures, the museum includes artifacts from Dr. Kandt’s expedition and also a ship that was sunk off the shores of Lake Kivu during the German troops’ surrender to the Belgian Army in World War I.
This museum is open every day from 8:00 a.m. to 6:00 p.m. On Umuganda [community work] Day, which is the last Saturday of every month, the museum opens at 12:00 a.m. On 7th April, all museums are closed.
Established in 2007 by 18 women living in Nyamirambo, Kigali, the NWC examines Rwanda’s unfortunate history of violence, inequality and discrimination towards women. Today, the Center’s mission is to provide education and vocational training to disadvantaged women so that they can gain better opportunities for employment.
Located ten minutes from the city centre, the Kigali Genocide Memorial offers guided tours of the exhibits and gardens commemorating the 1994 genocide against the Tutsi. Visitors can choose to be guided by one of the staff, many of whom are survivors of the genocide, or purchase the KGM digital guide, which provides an audiovisual tour.
This collective of Rwandan creative artists showcases local works in contemporary African arts, crafts, music and dance. In addition to exhibiting paintings, sculptures and mixed media expressions, the center conducts programs, projects and initiatives designed to expand the creative arts in Rwanda.
Relaxed and stylish, the colourful Sokoni stands central to the extensive tropical gardens and overlooks the pool. A popular meeting place for guests and locals alike, it is renowned for its colourful cocktails, globe-trotting cuisine and vibrant live music. Sokoni offers all-day café-styled service to suit all tastes. It also features a choice of weekly specials that hit the high spots of the local social scene.
Friday… the African way
Every Friday, wind down from the week at Sokoni. Happy Hour drinks are half price between 6:00 p.m. and 7:00 p.m., and the sumptuous African Buffet runs from 6:30 p.m. to 10:00 p.m. A showcase of local, regional and international cuisine, the unrivalled variety and style of the buffet is complemented by the quality of the resident band, who take the stage at 7:00 p.m.
Sokoni Saturday
Please join us Saturdays at Sokoni for our Family BBQ Lunch.
Child-Friendly Food
Sokoni is exceptionally child-friendly, especially on weekends, and it’s one of the city’s favourite family venues. The children’s menu is guaranteed to appeal to youngsters of all ages and is on offer all day, every day. What’s more, children under 12-years eat at half price.
A visit to Kigali Serena Hotel offers a rich and vivid immersion into the culture, heritage and traditions of Rwanda. As an essential part of your stay, allow us to create unique and authentic experiences that will leave you with lasting memories long after you depart. Whether it’s a visit to a history museum, a chance to examine local history or an exploration of Rwandan artwork and artists, we look forward to providing experiences that will offer a deeper connection to the unique charisma, spirit and character of one of Africa’s most beautiful capital cities.
NATURAL HISTORY MUSEUM
Known locally as “Kandt House,” this museum celebrates the work of Dr. Richard Kandt, a German physician and explorer who embarked on an exploration of Rwanda in 1897, searching for the source of the Nile River. A rich showcase of Rwanda’s natural treasures, the museum includes artifacts from Dr. Kandt’s expedition and also a ship that was sunk off the shores of Lake Kivu during the German troops’ surrender to the Belgian Army in World War I.
This museum is open every day from 8:00 a.m. to 6:00 p.m. On Umuganda [community work] Day, which is the last Saturday of every month, the museum opens at 12:00 a.m.
NYAMIRAMBO WOMEN’S CENTER (NWC)
Established in 2007 by 18 women living in Nyamirambo, Kigali, the NWC examines Rwanda’s unfortunate history of violence, inequality and discrimination towards women. Today, the Center’s mission is to provide education and vocational training to disadvantaged women so that they can gain better opportunities for employment.
KIGALI GENOCIDE MEMORIAL
Located ten minutes from the city centre, the Kigali Genocide Memorial offers guided tours of the exhibits and gardens commemorating the 1994 genocide against the Tutsi. Visitors can choose to be guided by one of the staff, many of whom are survivors of the genocide, or purchase the KGM digital guide, which provides an audiovisual tour.
INEMA ART CENTER
This collective of Rwandan creative artists showcases local works in contemporary African arts, crafts, music and dance. In addition to exhibiting paintings, sculptures and mixed media expressions, the center conducts programs, projects and initiatives designed to expand the creative arts in Rwanda.
Relaxed and stylish, the colourful Sokoni stands central to the extensive tropical gardens and overlooks the pool. A popular meeting place for guests and locals alike, it is renowned for its colourful cocktails, globe-trotting cuisine and vibrant live music. Sokoni offers all-day café-styled service to suit all tastes. It also features a choice of weekly specials that hit the high spots of the local social scene.
Friday… the African way
Every Friday, wind down from the week at Sokoni. Happy Hour drinks are half price between 6:00 p.m. and 7:00 p.m., and the sumptuous African Buffet runs from 6:30 p.m. to 10:00 p.m. A showcase of local, regional and international cuisine, the unrivalled variety and style of the buffet is complemented by the quality of the resident band, who take the stage at 7:00 p.m.
Sokoni Saturday
Please join us on Saturdays at Sokoni for our Family BBQ Lunch.
Child-Friendly Food
Sokoni is exceptionally child-friendly, especially on weekends, and it’s one of the city’s favourite family venues. The children’s menu is guaranteed to appeal to youngsters of all ages and is on offer all day, every day. What’s more, children under 12-years eat at half price.
One of Kigali’s most popular dining venues, the Milima Restaurant overlooks the pool and has been styled to offer a classically elegant interior with a light-filled atrium overlooking the verdant tropical gardens. Breakfast, lunch and dinner are served at Milima, each with its own subtly different ambience, and each as suited to a business briefing as to a more relaxed social or family event.
Breakfast
Anglo-American or continental breakfasts feature an extensive buffet selection of homemade pastries and breads, fresh juices and fruits and a tempting array of continental delicacies.
Lunch
Lunch at the Milima features an extensive buffet selection, which varies daily.
Dinner
The Milima Restaurant is open for dinner daily and offers both a table d’hôte menu and a wide range of à la carte options.
Wednesdays & Saturdays… in Mongolia
On Wednesday and Saturday evenings starting at 6:30 p.m., enjoy the renowned Mongolian Menu, a spicy fusion of the very best of Asian cuisine served under the stars.
Milima Sunday
Please join us Sundays at Milima for our Sunday Brunch.
The beautifully decorated Executive Lounge and Bar with its opulent Bedouin-style tented terrace are reserved for exclusive use by hotel guests. With a selection of newspapers and periodicals, it also offers café service and Wi-Fi throughout the day. and access to the extensive business center
Wilderness Sabyinyo | Volcanoes National Park
The lodge is only minutes away from the headquarters of the Volcanoes National Park from where guests trek on foot to see the magnificent mountain gorilla – perhaps one of the most dramatic, thrilling and poignant wildlife experiences possible.
Accommodation at Wilderness Sabyinyo comprises six double cottages, two suites and one family unit. All are stone buildings with Rwandese terracotta tile roofs, and feature large sitting areas, fireplaces, stylish en-suite bathrooms.
INSIDER'S TIP: Wilderness Sabyinyo is Rwanda's first ever community owned lodge. The lodge is operated by Wilderness, however, the ownership rests with a Community Trust, SACOLA (Sabyinyo Community Livelihood Association) which uses rentals and community fees from the lodge to drive socio-economic and conservation initiatives in the communities adjacent to the national park.
- Information
- Rooms
- Facilities
- Activities and Services
Your Stay
2 Nights
Full Board - Dinner, Bed, Breakfast and Lunch
All Local Brands (Spirits, Wine and Beers) Included
Fast Facts
Lodge
Spoken Languages: English, French, Swahili
No. Rooms: 9
Special Interests: Adventure, Birding, Flora, Hiking, Nature, Wildlife
Sabyinyo has six charming cottages with Rwandese terracotta tile roofs. Each has a spacious sitting area, a fireplace and extra-roomy en-suite bathroom. Space heaters by the beds supplement the log fire, to create a haven of warmth. Outdoors, a spacious veranda invites you to relax and enjoy the bird-filled gardens.
Sabyinyo has one spacious family cottage with the same traditional Rwandese terracotta tile roofs.
The cottage offers two separate bedrooms, each with its own en-suite facilities. Families can enjoy breakfast outdoors on the shared veranda, and cosy up in the evenings around the inviting fireplace in the large sitting area.
Please note, the family cottage is more suitable for older children, as the two individual bedrooms are not interlinked. For families with younger children, we recommend one parent sleeps with the younger child/children.
Sabyinyo offers two extra-spacious luxury suites. Each features an expansive sitting area, two verandas with impressive views and en-suite bathroom (shower and bath). Log fires are lit every night, and space heaters beside the large king-sized, four-poster bed adds warmth and ambiance. The suites are perfect for couples and honeymooners.
Please note it’s not possible to create two separate single beds.
Property Facilities
Bar, Battery Charging Facilities, Eco Friendly, Internet Access (Complimentary), Library, Malaria Free, Mobile Connectivity, Restaurant, Secure Parking, Vegetarian
Room Facilities
Bath, Complimentary Wi-Fi, Dressing Gowns, Electrical Outlets, Fireplace, Fridge, Heater, Internet Access (Complimentary), Laundry Service (Complimentary), Lounge Area, Mini Bar (Complimentary), Mini Bar, Pure Cotton Linen, Safe, Shower, Tea / Coffee, Verandah
Available Services
24-hour Security, Credit Card Facilities, Laundry Service (Complimentary), Meal on Request, Room Service
Activities on Site
Bird Watching, Garden Tours, Massages
Activities Nearby
Bird Watching, Canoeing, Cultural Tours, General Sightseeing, Gorilla Tracking, Hiking, Walks (Guided)
The legendary Virunga Mountains in north-western Rwanda are home to volcanoes, swathes of cloud forest and half the world’s total population of Endangered mountain gorillas. The primates of Rwanda are unparalleled, and Wilderness Sabyinyo is the perfect base for mountain gorilla trekking.
This thrilling excursion takes place from Volcanoes National Park headquarters, where guests are allocated to one of the 12 habituated gorilla families for an awe-inspiring one-hour encounter.
* Park fees are not included and are at extra cost.
Enjoy a short trek to view this beautiful primate, which is endemic to the area and lives in groups of between 30 to 80 individuals in the Park’s bamboo forest.
* Park fees are not included and are at extra cost.
At Sabyinyo you can get up close to the stories of the land on a guided community walk, which offers fascinating insights into Rwandan rural life, as well as a glimpse into the struggles of the past.
Guests will learn how crops are grown, how milling and processing is done by hand, and learn more about how traditional medicines are used.
Rwandan dancing, an integral part of today’s culture, will be part of this fascinating cultural tour, which is one to three hours long.
Birding with a knowledgeable Wilderness guide at Sabyinyo is a truly enriching experience.
Sabyinyo extends across seven hectares (about 17 acres) and is a haven for over 40 bird species that do not otherwise easily thrive in the surrounding agricultural plots, where natural shelter is rare and human disturbance is high.
Guests are welcome to enjoy the nature trails on their own (armed with a good pair of binoculars), or are invited to enquire about our guided walks.
While staying at Wilderness Sabyinyo, we recommend enjoying a guided community walk, which offers fascinating insight into Rwandan rural life today, as well as a glimpse into life in the historical past. An enriching experience, guests are invited to understand the agricultural lifestyle of Rwanda, including how crops are grown, how milling and processing is done by hand, traditional medicines, as well as enjoying the frenetic activity of traditional Rwandan dancing, which is an aspect of the culture still very alive today.
A walk may range in duration between one to three hours.
The Gorilla Guardian Village is located about 15 minutes drive from Wilderness Sabyinyo and is an interesting cultural excursion. The village convinced ex-poachers to turn their back on poaching and instead showcase their customs and heritage.
Visiting the village guests can discover the traditional house of a local king, watch an authentic medicine man prepare herbal mixtures, try their hand at bow and arrow shooting, or enjoy cultural dances and drumming performed by people from the local area.
A visit to Dian Fossey’s research camp, Karisoke, and her grave, is another highlight at Sabyinyo. The trek starts from the Volcanoes National Park headquarters, and is located in the saddle area between two volcanoes, Mount Karisimbi and Mount Bisoke (from which the name Karisoke is derived). The camp site sits at an altitude of 3 000 metres (over 9 000 feet.) and was abandoned during the unrest of the 1990s. All that remains today is the grave of Dian Fossey and several graves of her beloved gorillas, buried alongside her. A poignant and cherished moment for all who visit.
A visit to see Lake Burera and Lake Ruhondo is a must on any itinerary. Located between Musanze and the Ugandan border, the Twin Lakes offer magnificent views over the Virunga Volcanoes, while the surrounding hills create a picture-perfect frame around the deep blue waters. Guests can take a gentle walk around one of the lakes, and enjoy wonderful birding. However, due to the steep nature of the landscape, it is often preferable to drive up the small track leading to a lodge tucked away at the top of the hill: the perfect spot to enjoy a refreshing drink and soak up the glorious vistas.
The Twin Lakes are 45 minutes by car from Sabyinyo, and are reached via a good tarmac road south to Musanze, and then back north towards Cyanika, or via a narrow but picturesque dirt road that follows the contours of the mountain.
The lakeside resort of Gisenyi makes for a wonderful contrast to the high altitude of the Virunga Volcanoes. Located 80 kilometres (50 miles) from Sabyinyo (two hours by car) Lake Kivu offers a relaxing day out. Stroll along the sandy beach on the lakeshore, and take a refreshing swim in the cool waters, followed by a refreshing drink at one of the quaint cafes along the palm-tree fringed lakeside promenade. The mild tropical climate adds to the springtime mood, which not even the imposing Nyiarongo Volcano can dampen.
Guests will also enjoy strolling past the hotels, mansions and lush gardens that echo its opulent past.
Local markets are the lifeblood of any town and Musanze market is a prime example. A bustling place full of local character and virtually everything you may need under the sun. Found in Musanze town (formerly known as Ruhengeri) it is the most important town in Rwanda’s Northern Province and in the Volcanoes area. It serves as the area’s administrative, commercial and service capital. You can also find all sorts of interesting souvenirs and handicrafts, and a wide range of traditional Kitenge fabric.
Enjoy a guided walk to Iby’Iwacu cultural village either on foot (a one hour downhill walk from Sabyinyo) or by car, a 15-minute drive).
Here you’ll learn the fascinating story of how one village convinced ex-poachers to turn their backs on poaching. Visit the traditional residence of a local king, watch an authentic medicine man prepare herbal mixtures, and try your hand at bow-and-arrow shooting.
Cultural dances and drumming performances are also on offer.
The guided walk takes around an hour and guests are free to take photographs. It is customary to leave a tip of USD 20.00.
Another very rewarding outing is a visit to the Ellen DeGeneres Campus of The Dian Fossey Gorilla Fund. The Dian Fossey Gorilla Fund International was established in 1967 to protect and study gorillas and their habitat, as well as to empower the people in the community.
With a team of hundreds working in Rwanda and the DRC, the Fossey Fund is the world’s longest-running and largest organisation dedicated entirely to gorilla conservation.
In 2022, the organisation moved to its first permanent, purpose-built home, the Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund.
Nestled in a beautiful, reforested landscape near Volcanoes National Park, why not add this to your itinerary. Here you can stop in for a tour, grab a cup of coffee at the Gorilla Café, browse the gift shop and learn more about the gorillas and the important work done to help conserve them.
* The visit is an additional cost per person in USD and are subject to change without prior notification.
