Costa Rica Sun Tours specializes in customized itineraries tailor-made for your clients. With almost 30 years of uninterrupted service, we have the experience and resources necessary to deliver innovative, unique, authentic, safe, fun and educational travel experiences.
We work with our travel partners providing destination training to give you the confidence to promote and sell. We offer tours to satisfy all types of clients, from family-friendly tours to luxury touring opportunities. We prefer eco-friendly hotels, providing unique travel experiences and exceptional value. We can take care of all your clients’ accommodation and transportation needs. Small groups and individuals can choose fully or partially escorted tours in the company of some of the best naturalist guides in the country! CRST has been certified for sustainable tourism by the Costa Rica Tourism Ministry.
Mission Statement & Vision
Mission Statement
We are a solid and innovative inbound tour operator that adjusts to each clients´ needs, with the intent of providing a PURA VIDA!!!!… experience, with professional high quality service, respecting the natural and cultural resources, relying on the warmth, ability and commitment of our talented staff.
Our Vision
To be industry leaders in providing high quality personalized tour services in Costa Rica, with personnel committed to the total satisfaction of our clients.
Our Guides and Private Driver-Hosts
We believe that no matter how amazing a destination is; only an expert guide can help capture the hidden gems and uniqueness of each place. While each of our guides have exceptional talents and knowledge and each is naturally the kind of person we enjoy spending time with, for our guests comfort and safety there are a number of key professional credentials that they have in common. We would be happy to provide you with all credentials and what we value in our guides.
Our private bilingual host drivers are selected for their driving skills, knowledge of the country and orientation towards customer service. He/she is responsible for staying with the vehicle while clients are at restaurants, doing hikes or other tours so that all personal belongings left in the vehicle are safe. This service offers you more flexibility in travel time as you can request stops to photograph gorgeous scenery, view wildlife, visit nice local restaurants, meet local people, or take coffee breaks and stretch when you need it.
Costa Rica Sun Tours Terms and Conditions
Terms and Conditions
INTERNATIONAL DOCUMENTATION: All persons entering Costa Rica must carry a valid passport. It is the responsibility of the passenger to obtain all necessary passports, visas and tourist cards required for travel. Cancellation fees apply for cancellations due to incorrect documentation.
INSURANCE: Trip cancellation and/or interruption, baggage, and medical/accident insurance is highly recommended. Costa Rica Sun Tours will not be held responsible for any damage to luggage before, during or after the program.
DEPOSITS: A non-refundable deposit of $250.00 per person is required at the time of booking. Client will be notified if a supplier requires an additional deposit to confirm reservations. This applies especially during the peak holiday periods. The payment of the required deposit or any partial or full payment for a reservation shall constitute consent to the provisions of the Terms and Conditions of Costa Rica Sun Tours.
FINAL PAYMENT: Final payment is due 60 days prior to departure. If not received the reservation may be canceled and the deposit forfeited.
FORM OF PAYMENT: Deposit may be made by Visa or Mastercard. Final payment by wire transfer or credit card. Wire transfer instructions will be sent separately. Form of payment is subject to change.
CHANGES: No change will be allowed 15 days or less prior to departure. Date changes will only be accepted 60 days prior. Certain supplier charges for changes may apply.
POSTPONEMENT OF TRAVEL:
Postponement of travel may be requested up to 46 days before scheduled date of travel. Increases in costs due to seasonal price differences, third party rate changes or any new government taxes will apply for the new dates of travel. A full credit will be issued valid for one year subject to any third-party supplier charges for postponement.
CANCELLATIONS: All cancellations requests must be received in writing by Costa Rica Sun Tours and the following fees apply in addition to any supplier charges for cancellation:
Upon receipt of deposit …………….$250.00 per person
60-46 days prior to departure ……..$350.00 per person
45-31 days prior to departure………50% of trip price
30-0 days prior to departure………..No refunds
Any changes or cancellations made after departure will be at the client’s expense.
In case of a cancellation clients can expect only a partial refund as Costa Rica Sun Tours collects a non-refundable deposit (according to date of cancellation and fee) plus any bank fees or credit card merchant fees and any prepayments made to third-party suppliers which we are not able to recover.
RESPONSIBILITY: Costa Rica Sun Tours acts solely as agents for the suppliers who have provide transportation, hotels, vehicles, equipment or other services arranged for clients. The suppliers are independent contractors. Costa Rica Sun Tours is not responsible for the willful or negligent acts and/or omissions of such suppliers or any carrier or their respective employees, agents, servants or representatives. All vouchers, receipts and tickets are issued subject to the terms and conditions specified by the suppliers and/or carriers. By utilizing the travel services of the suppliers, the client agrees that Costa Rica Sun Tours nor any representative or employee of Costa Rica Sun Tours shall be liable for any loss to the client or those traveling with him/her. Nor shall Costa Rica Sun Tours be liable for any event beyond their control. Costa Rica Sun Tours cannot be responsible for losses or additional expenses due to delay or changes in air schedules or other causes
