Favourite part of being a travel consultant?
What I love most in my role as a travel consultant is the opportunity to offer personalized service. With over 20 years of experience in planning safaris, I’m dedicated to crafting unique adventures that exceed each client’s expectations.
What makes a good travel consultant?
A great travel consultant listens carefully to clients, understanding both their needs and desires. It’s crucial to take the time to create something truly special for them. Passion for travel and an in-depth knowledge of the products you recommend are also essential
How did you join Great Explorations?
After approximately two decades as a travel consultant at the Cardboard Box Travel Shop, I witnessed its sale and subsequent changes under new ownership. This pivotal moment inspired me to establish Great Explorations, driven by a desire to provide the high level of service my clients had come to expect from me.
Great Explorations Namibia, a boutique and specialized travel agency, was founded by Lilly, an industry expert with two decades of experience in guiding travelers through Namibia, Botswana, and Victoria Falls. Having started her journey with The Cardboard Box Travel Shop in 2006, Lilly gained extensive knowledge and expertise, particularly in customizing self-drive safaris, which is her passion.
We pride ourselves on being a small, dynamic, focused and independent organisation. Based in Namibia we have plenty of local advice and knowledge and are always on hand to sort out any last minute details of your Namibian holiday.
Our focus is on individual travellers and small groups, the overwhelming majority of whom are renting a car and self-driving around Namibia. However, we also arrange guided safaris and fly-in safaris, book accommodation and arrange specialist tours (eg birdwatching or walking).
Our in house rental company, Classic Car Rental Namibia, offers vehicles of the highest standard, serviced in our maintenance facilities. Perfect for a self drive in Namibia. Should our vehicles be fully booked, we will gladly book with the most reputable & established car rental companies.
We offer 24/7 backup and are close by while you are travelling and always reachable. Should you feel uncertain along the way or hit a “bump along the road” you can easily contact us, and we will gladly assist you to make your trip and stay in Namibia & Botswana as enjoyable as possible with little or no interruptions.
Great Explorations Namibia Terms and Conditions
Great Explorations Namibia – Key Terms & Conditions (2026)
Deposits, Payments & Cancellations
A 25% non-refundable deposit is required to confirm all bookings.
The full balance is due 6 weeks before arrival.
Cancellations are only valid once confirmed in writing by Great Explorations Namibia.
Cancellation fees (based on total quoted price):
More than 45 days before travel: 25%
30–44 days: 50%
14–29 days: 75%
Less than 14 days: 100%
Some suppliers may apply stricter cancellation policies, which will be communicated at booking and take precedence where applicable.
Travel Insurance
Comprehensive travel insurance is strongly recommended.
Proof of personal accident insurance (including medical repatriation) may be mandatory for guided tours.
Suggested providers include World Nomads and Worldwide Travel Insurance.
Passports, Visas & Cross-Border Travel
Clients are responsible for valid passports, visas, and travel documents.
Passports must be valid for at least 6 months after travel and have two blank pages per country visited.
Some neighbouring countries require cash payments (USD) for visas or vehicle-related fees.
Dietary Requirements & Special Requests
Dietary requirements and special requests (e.g. Wi-Fi, air-conditioning, room views) must be communicated at time of booking.
While every effort is made to accommodate requests, availability is not guaranteed and may incur additional costs.
Flights (Regional & Domestic)
Airfares and taxes may change without notice.
Tickets are quoted in the lowest available fare class at the time of quoting.
Great Explorations Namibia is not liable for airline schedule changes or missed connections.
Check-in times:
Domestic flights: 1 hour before departure
International flights: 2 hours before departure
Rebooking before departure is not permitted; after departure, a N$300 fee applies if the class is available.
Vehicle Rentals
Rental payments cover rental only; additional fees may be payable on collection.
A credit card authorization is required for the excess (deductible).
Single-vehicle accidents are often deemed negligent, making the renter fully liable.
Excess reimbursement insurance is recommended.
