We are a leading Greece destination management company (DMC).
A professional services company with in-depth local knowledge, expertise and resources, working in the design and implementation of events, activities, tours, transportation and travel packages covering each and every corner of this amazing country named Greece.
Here at G.A.T. we organize and implement travel packages and one day tours in selected areas of Epirus, from the dreamed Zagorohoria to the imposing Tzoumerka and the unique beauty of Thesprotia (Acheron River), Western Macedonia, from the magical Prespes to the unique national park of Pindos, of the Peloponnese, a huge outdoor museum, of the Ionian Islands with the crystal clear turquoise waters, the dazzling Mykonos and Santorini, the cater of western civilization and vibrant Athens, Crete that simply has it all, but also in "hidden gems" all over Greece.
Our local partners, with excellent knowledge, "introduce" their region and its people through a dynamic program tailored to the natural environment, culture, history, and gastronomic products of each region.
From one-day excursions to multi-day explorations we provide participants with a unique opportunity to open "closed doors" and experience "hidden secrets" in the land of Gods and people.
We promote Greece's nature & culture through adventure activities, organized trips & tours, that will give the real feeling of what Greece is all about.
Live the experience and collect moments with the people who know and can travel you to the "Other Greece" - the Authentic one – the Adventurous one!
Travel with Greece Adventure Trips - Your Trusted DMC in Greece!
Itinerary Terms and Conditions
INSURANCE: We require all participants to carry Travel Protection Insurance that includes emergency overseas medical coverage. If you already have medical insurance, please verify that it covers overseas travel and forward proof of insurance to us. If you do not currently have it, you can purchase a policy for the duration of the trip from any insurance company you choose. Travel Cancellation Insurance, although not required, is strongly recommended to protect your tour payments and flights should an emergency arise before or during your trip. We have a link on our website for more information or a quote: https://www.greeceadventuretrips.com/gat-travel_insurance.html
Greece Adventure Trips Terms and Conditions
Greece Adventure Trips is registered with the country of Greece (#000106603011) as a seller of
travel. February, 10th 2020.
TERMS AND CONDITIONS
Accommodation Tax: The accommodation tax will be calculated and paid directly to the hotel based on the number of overnight stays and the category of the hotel as follows: 1-2 stars 0.50 € | 3 stars 1.50 € | 4 stars 3.00 € | 5 stars 4.00 €
In the event of any change in flight itinerary made directly between passengers and their airline, it is the passenger's responsibility to advise Greece Adventure Trips of amended flight details in writing at info@greeceadventuretrips.com.
Greece Adventure Trips cannot be held responsible for land services, including arrival and/or departure transfers if flights are changed without its knowledge.
Customer Service: All customer service issues must be submitted in writing. Please notify us within 15 days
following your return. Claims for refund of undelivered services must be accompanied by payment receipt(s) and local documentation. There will be no refunds for unused package tour services or features, including missed transfers due to airline changes and/or missed flights, unused meals, missed sightseeing tours, unused entrance fees, and accommodations. Airline flight cancellations and delays for any reason are not the responsibility of Greece Adventure Trips and partners. Submit your claim directly to the airline. Greece Adventure Trips does not guarantee airline response. Complaints regarding a hotel's standards or amenities should be addressed directly with the hotel's management. Refunds are not normally considered by hotels if they were not given an opportunity to address those complaints locally. Processing of claims will take up to eight weeks from the date Greece Adventure Trips receives relevant documents. Refunds are processed to the credit card(s) originally used for payment, up to the total amount
paid, with any remaining balance paid by bank wire. These terms may not be changed by anyone other than an authorized representative of Greece Adventure Trips and must be documented in writing. Greece Adventure Trips is not obliged to guarantee promises (written or verbal) made by local hotel staff, tour guides, or any other persons not under direct employment of Greece Adventure Trips.
Documents: Provided full payment is received no later than your Final Payment Due date, Travel Documents will be sent via email 10 days prior to the onset of services. If paper documents (Tickets) are required when e-documents are not available, documents (Tickets) will be delivered to the hotel the clients will be staying on the day before they check-in. English Language: Escorted tours are conducted in English only and all Tour Managers, local guides and hosts speak English. All commentary and instructions will be provided in English only. For maximum enjoyment and understanding, you must be able to understand, read and speak English.
Ferry: Once full payment is received, Greece Adventure Trips will select ferry times; ferry tickets will be issued and are fully non-refundable. Except where requested in writing prior to final payment, ferry tickets will typically be reserved for departures between 9 am and 12 noon, subject to availability. For passengers traveling independently, requests for alternative times will be considered but are strictly subject to availability. Once issued, ferry tickets are valid for the dates and times specified. Some exchanges must be done locally at the port due to fare restrictions. Changes may be
subject to local charges, fees, and fare increases. Once the booked ferry has departed, changes are no longer possible nor can amendments be completed onboard the ferry. Greece Adventure Trips does not control seat assignments which are entirely at the discretion of the ferry companies. Once ferry tickets are issued they are fully non-refundable and non-changeable.
PRICES: Prices are per person based upon shared double room occupancy. Prices do not include items of a personal nature such as laundry, wines, water, beverages, food other than the table d’hôte menu, passport and visa fees, insurance, and foreign port taxes unless specifically indicated in the package inclusions. Prices are correct at the time of publication. In case of human or computer error, Greece Adventure Trips reserves the right to re-invoice for the correct price or service. A full refund will be made to passengers who choose not to pay an increase, provided Greece Adventure Trips receives a written cancellation within five days of the price increase notification.
Sightseeing & Itinerary: Escorted tours are operated by motor-vehicle, its size dictated by the number of
participants. Times listed in itineraries are approximate and meant only as guidelines. Some itineraries may have early morning start times for sightseeing in order to complete the touring during daylight hours or avoid afternoon heat in tropical and desert climates. It is your responsibility to arrive on time for all scheduled flights, cruises, and package components. Arriving late may be considered a "no-show", in which case you will not be eligible for a refund for the unused service(s). We cannot guarantee the number of passengers who will be on any given tour. You may find that you are traveling with a sizeable group or only with your own companions. Services, however, will remain constant no matter the number of tour participants. On dates including, but not limited to religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to
reflect these closures. Occasionally, during holidays and certain periods, and/or due to unforeseen circumstances
including weather conditions there may be last-minute changes, sometimes after arrival, affecting the sequence of the tour, locations visited, and/or hotels. Therefore, we reserve the right to adjust the sequence and/or substitute any hotels with others of a similar category. In such cases, there will be no cost adjustment. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations;
however, Greece Adventure Trips will decide based on the conditions whether to amend an itinerary.
Transfers: Greece Adventure Trips or the transfer company will not be responsible for flight delays, for any reason, beyond one hour from your originally scheduled arrival time. In case of a delay, whether due to flight delay, immigration and customs, or time spent reporting baggage damage or loss, it will be your responsibility to make other transfer arrangements such as a taxi. Transfer costs are not refundable and any additional expenses will be your responsibility. The maximum waiting time for arrival airport transfer is 60 minutes from the time of flight landing & for all sightseeing tours, the maximum waiting period is 15 minutes on a PRIVATE vehicle basis. The vehicle will not wait beyond this
time and we should not be held responsible. We shall inform you of any change in the pickup time depending on the pickup location for some tours. The punctuality of the pick-up vehicle would depend on your hotel location and the traffic condition. All Transfers and Tours which are on PRIVATE VEHICLE BASIS should not be considered as vehicle at disposal. It only means that you are not sharing the vehicle with any other guests.
BOOKING TERMS AND CONDITIONS:
• You must present a photo ID at the time of check-in. The hotel may ask for a credit card or cash deposit for the extra services at the time of check-in.
• Normal check-in time is 15:00 HRS and check-out time is 11:00 HRS.
• All extra charges to be paid directly to the hotel prior to departure such as parking, phone calls, room service, city tax, accommodation tax, etc.
• We don't accept any responsibility for additional expenses due to the changes, cancellations, or delays in air, road, rail, sea, ferry, or indeed of any other causes, all such expenses will have to be borne by the clients.
• Any special request for bed type, early check-in, late checkout, smoking rooms, etc are not guaranteed and same are subject to availability at the time of check-in.
• Please be present in the hotel lobby for the tours and transfer pick-up. The pick-up will be done at the given time on TRAVEL DOCUMENT issued by Greece Adventure Trips. Please follow the same.
• No refunds for any un-utilized services.
• Any changes/amendments would not be possible within 24 hours of the starting time of services. Prior to 24 hrs. Changes are subject to the feasibility of local ground operations.
• If there is an entrance ticket involved in any sightseeing tour, changes would not be possible once the services are booked.
• You must call on the 24 x 7 emergency numbers given if you are unable to locate your driver/vehicle for your transfer or for any other service and they will assist you.
Booking Info:
• Immediately after submitting your booking request you will receive a Receipt of booking via email.
• Within one to two business days of submitting your booking you will receive a confirmation email from us. If you need to book an airline ticket, we recommend that you do so after you receive a confirmation of your tour reservation from us.
PAYMENT & CANCELLATION:
Deposit: A non-refundable deposit is due at the time of booking for tour packages that include non-refundable services like Air and Ferry Tickets. Greece Adventure Trips will advise of the case in our proposal prior to booking.
Full Payment: All bookings (except where specified): 90 days prior.
Instant Purchase Package: Time of booking.
Late Payment: If there is any outstanding balance by the Final Payment Due date listed on your invoice, all travel
services will be subject to automatic cancellation, and cancellation fees will apply. A service reinstatement fee of 50€ will be added to your invoice and must be paid
Last Minute: All bookings must be made no later than 5 days prior to departure. If requested services cannot be
confirmed, payment will be refunded. If services are confirmed, final payment is due within 24 hours and all applicable cancellation penalties will apply. Form of Payment: Wire transfer, major credit cards, or debit cards are accepted by Greece Adventure Trips. (we process online payments via TrusyMyTravel).
Third-party credit cards are not acceptable. Payments made by wire transfer require that we receive by email to info@greeceadventuretrips.com the bank wire confirmation within 24 hours. No Travel Documents and/or vouchers will be sent unless full payment is made.
Refunds: Refunds are processed to the credit card(s) originally used for payment, up to the total amount paid, with any remaining balance paid by bank wire.
What can be refunded: Some tours may require a minimum number of travelers to operate. The affected traveler will be fully refunded or may choose a similar tour product as a substitute. Should this occur, it would be under very rare circumstances. Please note that the product substitute chosen by the traveler may be more expensive than the
original product and therefore may be subject to an additional cost. Any additional refunds based on extenuating circumstances will depend on the individual tour operator. Single-Day Tours/Activities: Cancel at least 21 days in advance of the start date of the experience for a full refund. Admission tickets/passes or skip-the-line tickets excluded.
Please check special notes as some tours are non-refundable.
What cannot be refunded: All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded. No refund will be given for any portions of the tour unused by the traveler after tour departure regardless of circumstances. Airfare & Ferry is completely non-refundable and non-changeable for tours when airfare or ferry is included in the final price. Hotel extensions and Instant Confirmation products (admission
tickets, city passes, etc.) cannot be exchanged or refunded once confirmed.
Our Cancellation Policy: The Cancellation Policies listed below apply to all bookings unless the tour booked has
specific rates or fees listed under "Special Notes." Please carefully review the "Special Notes" of your tour prior to
booking. Please know that Greece Adventure Trips will always adhere to individual tour policies when applicable.
Cancellation fees apply to packages and/or services as indicated below.
Package cancellation fees include airfare & ferry. Once airfare and/or ferry tickets are purchased, either at the time of booking for Instant Purchase or at the time of full payment, tickets will be issued and are always subject to 100% penalty.
After airfare and or ferry tickets purchase, only the remaining land package will be subject to the fees below.
90 or more days prior to departure refund equivalent to 90% of the value of your booking
89-60 Days Prior to departure refund equivalent to 50% of the value of your booking
59 Days or Less Prior to departure refund equivalent to 0% of the value of your booking.
If you have opted or required to make your booking by paying a deposit, then the following cancellation terms will apply:
90 or more days prior to departure Loss of the Deposit
89-60 Days Prior to departure refund equivalent to 50% of the value of your booking
59 Days or Less Prior to departure refund equivalent to 0% of the value of your booking
• Please note that cancellation fees are calculated based on the date we receive your Email Request and travel service start date.
• If a tour is scheduled to depart within the next 7 days, we will not change a traveler's departure date and will not offer a refund.
• In the event that you do not use the services for any reason and do not cancel the booking by email notice, no refunds will be provided.
• All refunds will be processed as quickly as possible and will be debited to the original form of payment and account which is used at the time you made the booking.
• All cancellations must be made directly with Greece Adventure Trips, not with tour providers or our partners.
Force Majeure Terms and Conditions:
Refunds and compensation payments are not liable in circumstances beyond Greece Adventure Trips’ control or the supplier’s control. This includes but is not limited to changes due to war, the threat of war, epidemic or threat of an epidemic, acts of terrorism, civil strife, strikes, natural disaster, fire, adverse weather, or other acts of God. In the event that any significant changes are made due to a problem with a supplier, for example, a hotel bankruptcy, Greece Adventure Trips will advise the participant as soon as is reasonably possible with the alternatives available.
Visas & Passports:
You are responsible for obtaining and paying for all visas and entry documents, for meeting all health and other
requirements, and for any documents required by the laws, regulations, orders, and/or requirements of the countries you will visit. Greece Adventure Trips is not responsible for providing you with specific visa and passport information or documentation, and Greece Adventure Trips cannot accept liability for any passenger refused entry onto any transport or into any country due to failure of the passenger to carry correct documentation. All passengers traveling
internationally are required to have a passport. Some countries require passports to be valid for at least six (6) months beyond the conclusion of your trip; some require that you have a minimum of three blank pages left in your passports.
It is your responsibility to verify all visa and passport requirements.
Safety:
You must be aware and acknowledge that during participation in vacations operated by Greece Adventure Trips, certain risks and dangers may arise beyond our control, including but not limited to: the hazards of traveling in undeveloped areas; travel by boat, train, automobile, bus, van, aircraft, or other means of transportation; forces of nature; political unrest; epidemics or the threat thereof; acts of lawlessness or terrorism; stolen, lost, or misplaced luggage or property; theft or break-ins into vehicles, lodging rooms or elsewhere; transportation or hotel strikes, and accident or illness in remote regions without means of rapid evacuation or medical facilities. Greece Adventure Trips
will not have liability regarding the provision of medical care or the adequacy of any care that may be rendered. By agreeing to participate in a tour and/or optional excursions you agree that you will hold Greece Adventure Trips harmless regarding any provision of medical care or the adequacy of any care rendered. Emergency Medical Travel Insurance is required – see below. You acknowledge that the enjoyment and excitement of adventure travel are derived
in part from the inherent risks incurred by travel and activity beyond the accepted safety of life at home or work and that these inherent risks contribute to such enjoyment and excitement, being a reason for your participation.
YOU HEREBY AGREE TO BE RESPONSIBLE FOR YOUR OWN WELFARE AND ACCEPT ANY AND ALL RISKS OF DELAY,
UNANTICIPATED EVENTS, INCONVENIENCE, ILLNESS, INJURY, EMOTIONAL TRAUMA, OR DEATH.
Travel Insurance:
Due to the physical nature of a walking vacation, Greece Adventure Trips requires all participants to have overseas emergency medical insurance coverage while on our trips. Travel Insurance is not included in the tour price. You may already have this coverage with your current insurance company. If you do have emergency medical coverage or have purchased Travel Insurance with another company for this trip, please forward proof of the policy to us prior to final payment. If you do not have Travel Insurance, you can choose any company you wish. We use World Nomads and Visitors Insurance. , and have their link on our website, which you can use to receive a quote for emergency medical only or a full policy including the cancellation coverage. Please see our Travel Insurance web page (https: //www.greeceadventuretrips.com/gat-travel_insurance.html) for details. In the event you find it necessary to cancel prior to or during a trip due to injury, personal or family illness or emergencies, or other covered reasons; travel insurance generally reimburses non-refundable costs including the tour and airfare. Additional coverage may include trip interruption, missed connections, lost or delayed baggage, emergency medical transportation, necessary medical care if sick or injured, and emergency evacuation. Whichever company you choose, be sure to confirm the specifics
directly with the company. Greece Adventure Trips does not assume any responsibility for the information about the insurance companies or their policies. Please be advised that some types of coverage may require purchase within 24 hours of your initial trip deposit. Although trip “cancellation” insurance is not required, it is strongly recommended.
English speaking doctors in Greece:
For your convenience, we have also partnered (premium partner) with OnVacationDoctor, a professional website that includes the contact details of all English-speaking doctors no matter where in the world you are traveling. We help you by providing English-speaking doctors to call or to schedule an immediate appointment with should you ever have to. We provide peace of mind by connecting you directly with someone who can help!
Responsibility:
Greece Adventure Trips, acts only as agents for other suppliers, including but not limited to hotels, trains, buses, ferries, restaurants, contractors, or any other suppliers providing accommodations, transportation, sightseeing arrangements, or any other services as independent contractors, and are not agents, employees, servants, or joint ventures of Greece Adventure Trips or its affiliates. Greece Adventure Trips does not provide for or act as an Agent for any airlines or airfare
tickets. Greece Adventure Trips is not responsible if an airline cancels, reschedules, or delays a flight for any reason.
Airlines may charge a change or modiifcation fee if you change your reservation. Contact your airline directly for more information. All confirmations, tickets, vouchers, transfers, or coupons issued by Greece Adventure Trips are made under the express condition that Greece Adventure Trips shall not be liable or responsible for any loss, injury, accident, delay, irregularity, inconvenience, or damage to the participant or those traveling with them, from any including but not limited to defects in vehicles, breakdown in the equipment, strikes, theft, acts of God, weather, civil disturbances, terrorism,
cancellations or changes in itineraries or schedules, etc. Any travel documents for services issued by Greece Adventure Trips are subject to the Terms and Conditions specified by the supplier and are not guaranteed by Greece Adventure Trips. After departure, if the services included in the vacation cannot be supplied or there are changes in an itinerary for reasons beyond the control of Greece Adventure Trips, Greece Adventure Trips will do its best to arrange for the provision of comparable services. Any resulting additional expense will be the responsibility of participants. Participant agrees that neither Greece Adventure Trips nor its affiliates shall be liable for any damage, loss (including but not
limited to personal injury, death, and property loss), or expense occasioned by any act or omission of any Supplier providing services, any insurer or insurance administrator under the Travel Protection Plan, or any other person. In the event there is a liability on the party of Greece Adventure Trips, you specifically agree that Greece Adventure Trips’ maximum liability under any circumstances is limited to two times the amount of the reservation. Any litigation must be brought to the courts of Greece Adventure Trips' office in Kalamata, Peloponnese region, Greece.
Privacy:
All information provided in a booking will be kept in a confidential manner. They will not be disclosed or sold to other companies for any purpose beyond what is needed to secure your travel arrangements with our suppliers. Mailing information and past travel information will be retained by us. You may receive mailings or emails from us periodically. You may explicitly ask to be removed from said mailings by email.
Photographs, Images, Video:
Any photographs, digital images, or video (Imagery) that you send, or that are taken by our guides, are deemed to be our property and available for use in promotions we make without compensation to you for their use. Imagery appearing on the website, in social media, or any other promotion is used solely as an indication of accommodations and attractions. Actual facilities may vary.
Fitness:
It is your responsibility to know your own physical and medical condition with respect to the advisability of
participating in your chosen trip. We recommend you consult with your physician prior to your arrival regarding the suitability of the tour you have chosen. By completing this booking, you affirm that you are in good health and capable of engaging in the activity you are booking.
