Hodari Africa Safaris was established in 2011 as a small car hire company with an office in Nairobi, Kenya. We have since opened an office in Mombasa and have diversified into other markets all around the world, becoming one of the leading and most reliable Travel agents in Kenya and East Africa
Hodari Africa Safaris continuously excels in arranging all aspects of destination management services in Kenya, Uganda, Tanzania, and recently Rwanda. Our source markets have grown continuously and now include Europe, Asia, South, and North America not leaving out local tourists who are mainly East African Residents.
We have the resources and hands-on experience to guide you through the wide array of destination possibilities. We arrange custom-designed specialized tours as well as offer accommodation, city-breaks, safaris, tours, trains, regional and domestic flights, excursions, and transfers for the individual traveler.
Hodari Africa Safaris Limited Terms and Conditions
TERMS & CONDITIONS
Between:
Hodari Africa Safaris Limited
A Limited Liability Company with its principal business address at the African Creative Centre, Room 3, Karen Village, Ngong Road, Nairobi, Kenya, East Africa,
And:
Name of Client:
Nationality:
Passport Number:
Physical Address:
Email Address:
Telephone Number:
Whereby Hodari Africa Safaris Limited agrees to grant the Agent the following terms & conditions set out herein, for the Name of Tour as per the accompanying itinerary.
It is clearly understood that any bookings made between the AGENT and Hodari Africa Safaris Limited including, but not limited to, its affiliates and/or its partners are governed by the Terms & Conditions set-out herein. For the avoidance of doubt the governing legal jurisdictions will be The Republic of Kenya.
* Confirmation of Booking
A booking will only be confirmed upon receipt of deposit payment. Please ensure that you indicate the following information:
1. Name of the Tour you will be joining – in this case: Name of Tour as Per Itinerary
2. Date and time of arrival and departure flights
4. Number of pax. Joining you.
5. Names of AGENTs, their ages and especially of any children in the group.
6. Any special requirements
7. Nationality of AGENTs
The above information should be sent via email to sales@hodarikenya.co.ke
*Amendments & Cancellations
Any further amendments or cancellations should follow the same procedure.
*Payment & Deposit Policy
Bookings must be secured by a 30% deposit within 7 Days upon confirmation with the balance payable 45 days prior to arrival.
* Bookings Payment & Cancellation Policies
30% non-refundable deposit 7 days after confirmation
50% payments due and 50% cancellation fees apply 60 days before travel
100% payment due and 100% cancellation fees apply 35 days before travel
*These clauses are applicable to all bookings.
TRADING TERMS & CONDITIONS
*Amendment in rates
"Prices are subject to change without prior notification. Prices are also subject to change in the event of changes in government imposed taxes, fuel price, hotel charges, tourism levies and or the introduction of national, regional or local taxes or levies of whatever nature."
* Refunds
Whilst the company uses its best endeavors to ensure that all anticipated accommodation is available as planned, there shall be no claim whatsoever against the company for a refund either in whole or a part, if any accommodation or excursion is unavailable, or the passenger was unable to use this service for whatever reason.
* Confidentiality
The AGENT confirms and agrees that the contents of this agreement are strictly confidential to the undersigned and that no part of this agreement in any form may be divulged to a third party.
* Variation
The contractual terms mentioned in this agreement are subject to change without notice; however, every effort will be made to maintain them. In the event of a change in rates offered by Third Part Suppliers and/or a change in Government Taxes or Levies affecting the rates or terms mentioned herein, Hodari Africa Safaris Limited reserves the right to pass on any increases to the AGENT.
* Liability
The AGENT agrees to indemnify, defend and hold harmless Hodari Africa Safaris Limited, the owners, and their respective affiliates, directors, officers, employees, AGENTs and assigns of each from and against any and all damages, losses, claims, demands, suits, proceedings, judgments, losses or expenses (including, without limitation, costs, attorneys’ fees and fees of other professionals) on any nature whatsoever (whether based in tort, breach of contract, product liability, patent or copyright infringement, or otherwise) arising directly or indirectly from or out of the performance or operation of this Agreement including their respective activities.
* Levies & Taxes
Rates are inclusive of current taxes and levies.
* Travel & Medical Insurance
It is a condition of using the rates and services offered by Hodari Africa Safaris Limited that all AGENTs (including individuals, companies and other legal (entities) have in place adequate insurance cover against all risks associated with travel in Africa and it is a requirement of using the services offered by Hodari Africa Safaris Limited that all AGENTs (including individuals, companies and other legal entities) take out appropriate travel, medical and other insurance prior to departure of AGENTs from their country of origin. A visit to Africa and particularly a Safari entails an element of risk and neither Hodari Africa Safaris Limited nor their officers and employees shall be liable in way for any loss or damages expenses or costs arising from any incident involving AGENTs (individuals, companies and other legal entities) that may occur whilst using any of the services provided by Hodari Africa Safaris Limited or third parties contracted by Hodari Africa Safaris Limited.
It is the responsibility of every AGENT (including individuals, companies and other legal entities) to assess their own insurance requirements and to organize appropriate insurance. In the event of failure of any AGENT (individual, company or other legal entity) to comply with these insurance conditions and requirements or to organize appropriate insurance then neither Hodari Africa Safaris Limited nor their officers or employees nor any third party contracted by Hodari Africa Safaris Limited shall be liable in any way for any loss or damages expenses or costs arising from any incident.
PAYMENT METHODS AND BANK DETAILS
Payments via credit card (Master/Visa/Amex/Diners), Electronic Transfer, or SWIFT:
Payment should be made directly into the bank account listed below, please use HASLMQ2021 as the reference on the payment a copy of the remittance advice together with the above booking number must be emailed to accounts@hodarikenya.co.ke and sam@hodarikenya.co.ke
Account Name: Hodari Africa Safaris Limited
Bank Details: Diamond Trust Bank Kenya Limited
Branch: Head Office,
Bank Address: Nation Centre, Floor 8,
Kimathi Street, Nairobi, Kenya
Account Number: 0632566001
SWIFT Code: DTKEKENA
Corresponding Bank: CITI BANK NA, NEW YORK
Corresponding Bank SWIFT Code SWIFT: CITIUS33
Bank & Credit Card Charges
All rates offered by Hodari Africa Safaris do NOT include bank and credit card charges and these shall be solely borne by the AGENT.
Bank Details TANZANIA:
HodaAari Africa Safaris Limited
Acceptance:
We/I……………………………………………………………. whose information is contained on the first paragraph of this document, after carefully reading and understanding the terms and conditions contained herein do hereby freely and willingly agree by appending my signature below:
Signature:
Date:
Witnessed by: Signature:
Samuel Wangugi,
Designation: Travel Consultant
Hodari Africa Safaris Limited
