CHANGING A BOOKING

After the booking has been confirmed, should the guest wish to change to an alternative departure date for any non Covid-19 reason, we may at our discretion, charge a change fee of US$25 per person.

Should guests need to postpone their travel or are unable to travel prior to 61 days of original travel dates, purely due to Covid-19 restrictions, there will be no charge to postpone the confirmed Great Plains Conservation specific arrangements held.

Third party reservations may be governed by separate terms and these will be communicated at the time of postponement.

CANCELLATION SCHEDULE

1. More than 61 days prior to arrival, your refundable deposit will be returned less a 25% handling fee;

2. Between 60 to 46 days prior to arrival - 50% of the full value of the reservation value will be forfeited;

3. Less than 45 days prior to arrival and No Shows - 100% of the full value of the reservation is forfeited.

 Cancellations are only effective on receipt of written notification and applicable to the scale of cancellations above. The above cancellation schedule is specific to those Great Plains Conservation arrangements held.

 In the event that the destination country’s borders remain closed 30 days prior to the guest’s international arrival, we will endeavour to rebook their travels at a suitable later date, or failing that release the services held at our camps with no cancellation fees applicable other than the handling fee of 25% of the paid deposit being applicable.

Should a guest fall ill during their travels, fail to arrive at a property, join a safari, join after a set departure or leave it prior to its completion, no refund can be made, and full cancellation fees apply. For any change in itinerary by guests whilst on safari, there will be no refund for any services not utilised, and all new arrangements will be for the guest’s account.

All third party reservations may be governed by separate terms and regardless of the reason of cancellation, their refund and/or cancellation policy will be communicated accordingly at the time of cancellation.

CHILD POLICY

Duba Plains Suite

- Minimum age is 6 years.

- Activities will cater to family ability & safety. Some activities may have a specific age related restriction.

- Child rates and private vehicle requirements do not apply because the Suite is sold on exclusive use basis only.

CHANGING A BOOKING

After the booking has been confirmed, should the guest wish to change to an alternative departure date for any non Covid-19 reason, we may at our discretion, charge a change fee of US$25 per person.

Should guests need to postpone their travel or are unable to travel prior to 61 days of original travel dates, purely due to Covid-19 restrictions, there will be no charge to postpone the confirmed Great Plains Conservation specific arrangements held.

Third party reservations may be governed by separate terms and these will be communicated at the time of postponement.

CANCELLATION SCHEDULE

1. More than 61 days prior to arrival, your refundable deposit will be returned less a 25% handling fee;

2. Between 60 to 46 days prior to arrival - 50% of the full value of the reservation value will be forfeited;

3. Less than 45 days prior to arrival and No Shows - 100% of the full value of the reservation is forfeited.

 Cancellations are only effective on receipt of written notification and applicable to the scale of cancellations above. The above cancellation schedule is specific to those Great Plains Conservation arrangements held.

 In the event that the destination country’s borders remain closed 30 days prior to the guest’s international arrival, we will endeavour to rebook their travels at a suitable later date, or failing that release the services held at our camps with no cancellation fees applicable other than the handling fee of 25% of the paid deposit being applicable.

Should a guest fall ill during their travels, fail to arrive at a property, join a safari, join after a set departure or leave it prior to its completion, no refund can be made, and full cancellation fees apply. For any change in itinerary by guests whilst on safari, there will be no refund for any services not utilised, and all new arrangements will be for the guest’s account.

All third party reservations may be governed by separate terms and regardless of the reason of cancellation, their refund and/or cancellation policy will be communicated accordingly at the time of cancellation.

CHILD POLICY

- Minimum age is 6 years.

- Child rates are applicable for one child aged 15 and younger sharing with two adults in a tent.

- Children 16 and older will pay applicable adult rates and be accommodated in a separate tent.

- Families will be combined with other guests on all activities.

CHANGING A BOOKING

After the booking has been confirmed, should the guest wish to change to an alternative departure date for any non Covid-19 reason, we may at our discretion, charge a change fee of US$25 per person.

Should guests need to postpone their travel or are unable to travel prior to 61 days of original travel dates, purely due to Covid-19 restrictions, there will be no charge to postpone the confirmed Great Plains Conservation specific arrangements held.

Third party reservations may be governed by separate terms and these will be communicated at the time of postponement.

CANCELLATION SCHEDULE

1. More than 61 days prior to arrival, your refundable deposit will be returned less a 25% handling fee;

2. Between 60 to 46 days prior to arrival - 50% of the full value of the reservation value will be forfeited;

3. Less than 45 days prior to arrival and No Shows - 100% of the full value of the reservation is forfeited.

Cancellations are only effective on receipt of written notification and applicable to the scale of cancellations above. The above cancellation schedule is specific to those Great Plains Conservation arrangements held.

In the event that the destination country’s borders remain closed 30 days prior to the guest’s international arrival, we will endeavour to rebook their travels at a suitable later date, or failing that release the services held at our camps with no cancellation fees applicable other than the handling fee of 25% of the paid deposit being applicable.

Should a guest fall ill during their travels, fail to arrive at a property, join a safari, join after a set departure or leave it prior to its completion, no refund can be made, and full cancellation fees apply. For any change in itinerary by guests whilst on safari, there will be no refund for any services not utilised, and all new arrangements will be for the guest’s account.

All third party reservations may be governed by separate terms and regardless of the reason of cancellation, their refund and/or cancellation policy will be communicated accordingly at the time of cancellation.