NOTES

- Local airlines offer twice daily scheduled flights between Nairobi’s Wilson airport and Maasai Mara’s Olare Orok airstrip. Schedule and rates available on request. Minimum 2 guests required per flight.

- Local airlines use a variety of aircraft ranging from a Cessna Caravan (12 seats) to a 40-seat aircraft. The flying times are approximate as the service could land at additional airstrips en route, depending on passenger demand.

- * For all multiple single-room reservations in shoulder and low season, a single supplement will apply from the 2nd single room.

- Each guest suite, including the Jahazi Suite at Mara Plains, includes one pair of high-quality binoculars and a professional camera set, including camera body and lenses for guest’s complimentary use. Photos will be downloaded to a memory stick on guest’s departure.

- Check out time is 09:00am and guests may use public areas until departure. Late check outs are unfortunately not available.

CHILD POLICY

- Children are accommodated from a minimum age of 6 years.

- Activities will cater to family ability & safety. Some activities may have a specific age-related restriction - please refer to the general notes

at the end of this manual.

MARA PLAINS CAMP

- Child rates are applicable for up to one child 15 and younger sharing with two adults in a suite.

- Children 16 and older will pay applicable adult rates and be accommodated in a separate suite.

- Families will be combined with other guests on all activities.

THE JAHAZI SUITE AT MARA PLAINS

- The Jahazi Suite at Mara Plains is an exclusive use two-bedroom suite which can accommodate 4 adults sharing or a maximum of 5

guests for families with children. Exceptions may apply.

- Child rates and private vehicle requirements do not apply because the Suite is sold on exclusive use basis only.

NOTES

CHANGING A BOOKING

After the booking has been confirmed, should the guest wish to change to an alternative departure date for any non Covid-19 reason, we may at our discretion, charge a change fee of US$25 per person.Should guests need to postpone their travel or are unable to travel prior to 61 days of original travel dates, purely due to Covid-19 restrictions, there will be no charge to postpone the confirmed Great Plains Conservation specific arrangements held.Third party reservations may be governed by separate terms and these will be communicated at the time of postponement.

CANCELLATION SCHEDULE

1. More than 61 days prior to arrival, your refundable deposit will be returned less a 25% handling fee;

2. Between 60 to 46 days prior to arrival - 50% of the full value of the reservation value will be forfeited;

3. Less than 45 days prior to arrival and No Shows - 100% of the full value of the reservation is forfeited.

Cancellations are only effective on receipt of written notification and applicable to the scale of cancellations above.

In the event that the destination country’s borders remain closed 30 days prior to the guest’s international arrival, we will endeavour to rebook their travels at a suitable later date, or failing that release the services held at our camps with no cancellation fees applicable other than the handling fee of 25% of the paiddeposit being applicable.

Should a guest fall ill during their travels, fail to arrive at a property, join a safari, join after a set departure

or leave it prior to its completion, no refund can be made, and full cancellation fees apply. For any changein itinerary by guests whilst on safari, there will be no refund for any services not utilised, and all new arrangements will be for the guest’s account.

All third party reservations may be governed by separate terms and regardless of the reason ofcancellation, their refund and/or cancellation policy will be communicated accordingly at the time of cancellation.

CHILD POLICY

Mara Plains Camp

- Children are accommodated from a minimum age of 6 years.

- Some activities may have a specific age related restriction.

- Child rates are applicable for up to one child 15 and younger sharing with two adults in a suite.

- Children 16 and older will pay applicable adult rates and be accommodated in a separate suite.

- Families will be combined with other guests on all activities.

NOTES

CHANGING A BOOKING

After the booking has been confirmed, should the guest wish to change to an alternative departure date for any non Covid-19 reason, we may at our discretion, charge a change fee of US$25 per person.Should guests need to postpone their travel or are unable to travel prior to 61 days of original travel dates, purely due to Covid-19 restrictions, there will be no charge to postpone the confirmed Great Plains Conservation specific arrangements held.Third party reservations may be governed by separate terms and these will be communicated at the time of postponement.

CANCELLATION SCHEDULE

1. More than 61 days prior to arrival, your refundable deposit will be returned less a 25% handling fee;

2. Between 60 to 46 days prior to arrival - 50% of the full value of the reservation value will be forfeited;

3. Less than 45 days prior to arrival and No Shows - 100% of the full value of the reservation is forfeited.

Cancellations are only effective on receipt of written notification and applicable to the scale of cancellations above.

In the event that the destination country’s borders remain closed 30 days prior to the guest’s international arrival, we will endeavour to rebook their travels at a suitable later date, or failing that release the services held at our camps with no cancellation fees applicable other than the handling fee of 25% of the paiddeposit being applicable.

Should a guest fall ill during their travels, fail to arrive at a property, join a safari, join after a set departure

or leave it prior to its completion, no refund can be made, and full cancellation fees apply. For any changein itinerary by guests whilst on safari, there will be no refund for any services not utilised, and all new arrangements will be for the guest’s account.

All third party reservations may be governed by separate terms and regardless of the reason ofcancellation, their refund and/or cancellation policy will be communicated accordingly at the time of cancellation.

CHILD POLICY

Mara Plains Camp

- Children are accommodated from a minimum age of 6 years.

- Some activities may have a specific age related restriction.

- Child rates are applicable for up to one child 15 and younger sharing with two adults in a suite.

- Children 16 and older will pay applicable adult rates and be accommodated in a separate suite.

- Families will be combined with other guests on all activities.