Kenya Travel Guide
Introduction
Kenya is one of Africa's most captivating travel destinations, renowned for its breathtaking landscapes, abundant wildlife, rich cultural heritage, and warm hospitality. Situated on the eastern coast of Africa, Kenya borders Tanzania, Uganda, South Sudan, Ethiopia, Somalia, and the Indian Ocean.
From the iconic savannahs of the Maasai Mara and the snow-capped peaks of Mount Kenya to the pristine white-sand beaches of the Kenyan coast, the country offers an incredible variety of experiences. Visitors can enjoy thrilling wildlife safaris, witness the Great Migration (seasonal), explore vibrant cities, hike scenic mountains, relax on tropical beaches, and immerse themselves in the traditions of over 40 diverse ethnic communities.
Population: Approximately 57 million
Capital City: Nairobi
Official Languages: English and Kiswahili (Swahili)
Ethnic Groups: More than 40 ethnic groups
Major Religions: Christianity, Islam, and traditional African beliefs
Major Cities: Nairobi, Mombasa and Kisumu
Entry Requirements
Kenya has replaced its e-visa system with an Electronic Travel Authorization system (ETA), which is now operational. Apart from holders of valid Kenya Passports, holders of Kenya Permanent Residence, valid Work Permits and Passes and Citizens of the East African Partner States, all visitors including infants and children who intend to travel to the Republic of Kenya, must have an approved ETA before the start of their journey.
Visitors should apply for the ETA via www.etakenya.go.ke and pay a processing fee of USD $34. All ETA applications for Kenya should be submitted at least 3 days prior to travel, to ensure adequate time for authorization. It is highly recommended that travellers apply as soon as they have booked their accommodation and flight tickets and we suggest that families apply as a group.
Passport
Passport must be valid for at least 6 months beyond your date of entry and have at least 1 blank page.
Travel Insurance
Before travelling, all visitors are strongly advised to purchase comprehensive travel health insurance that covers international travel, including medical expenses, hospitalization, emergency medical treatment, and emergency medical evacuation.
Banking and Currency
Money
The currency in Kenya is the Kenyan Shilling (KES; symbol Ksh). 1 Kenyan Shilling = 100 cents. Notes are in denominations of KSh1,000, 500, 200, 100 and 50. Coins are in denominations of KSh20, 10, 5 and 1.
The local currency is the Kenyan shilling, and the Tanzanian shilling respectively.
1 US dollar = 100 Kenyan shillings; (these changes based on the currency fluctuation)
Please respect the local currency and note that it is a criminal offence in both countries to damage or tear the local currency.
Money may be changed easily at airports, hotels, banks and Forex Bureau. Please avoid changing money in the street with money vendors, as they are operating illegally. It is unnecessary to carry excessive amounts of money (on safari, all meals are included, except for the drinks) and credit cards are widely accepted for payment of meals outside the meal plan, hotel extras, shopping etc.
The equivalent of USD 100 per person is a guideline for exchange, as you may use your credit cards such as VISA or MASTERCARD for any additional costs, in most of the places you will visit.
If at the end of the safari, you have any left-over local currency, this may be changed back into dollars, at the airport.
There are no restrictions on the import or export of local or foreign currency. However, amounts exceeding US$5,000 or equivalent must be declared.
Banking
Banking hours: Monday-Friday 09h00-16h00, Saturday 09h00-12h00. Banks in Mombasa and the coastal areas typically open and close half an hour earlier.
Credits Cards are widely accepted in all major hotels and more upmarket establishments, with the most recognized being Master Card and Visa. American Express and Diners Club cards are occasionally accepted. However, you will need some cash handy because smaller shops will only accept cash.
Almost every bank now has an ATM, and they are increasingly being installed at, malls, shopping centres and petrol stations in cities and large towns.
Travel, Transport and Getting Around
Kenya is well connected by both domestic and international air, road, and rail networks, making travel throughout the country convenient and efficient.
Air Travel
Kenya's main international gateway in Nairobi is Jomo Kenyatta International Airport (JKIA) in Nairobi, while Wilson Airport serves as the country's primary domestic airport, handling scheduled and charter flights to most safari destinations. For more information, visit www.kaa.go.ke.
The coastal city of Mombasa is served by Moi International Airport, which accommodates both domestic and international flights.
Kenya has over 150 airports and airstrips, with daily scheduled flights to the country's most popular safari and coastal destinations. In addition to commercial airlines, several private charter operators provide services from Wilson Airport to national parks, conservancies, and remote lodges.
Baggage Allowance
On most domestic safari flights, baggage is limited to 15 kg (33 lbs) per person, including hand luggage. Soft-sided duffel bags are mandatory, as they are easier to load into small aircraft. Excess luggage can usually be stored with your tour operator, hotel, or airline in Nairobi. All baggage dimensions should strictly be within these dimensions; 60 × 45 × 30 cm (Length × Width × Depth).
Road Travel
Kenya has an extensive road network linking major cities and tourist destinations. Most highways are paved and generally in good condition, and vehicles drive on the left-hand side of the road.
While major roads are well maintained, many secondary roads and those within national parks and reserves are unpaved and can become rough or muddy during the rainy seasons. A 4-wheel-drive vehicle is recommended for travel to many safari areas.
Car Hire
Both chauffeur-driven and self-drive vehicles are available through tour operators and international car hire companies. However, self-driving is generally not recommended for first-time visitors, particularly when travelling to remote safari destinations.
Drivers must typically be at least 23 years of age and possess a valid driving licence from their home country (or an International Driving Permit if required). Third-party insurance is mandatory, and additional collision damage cover is strongly recommended. A valid credit card is usually required when hiring a vehicle.
Public Transport
Kenya offers several public transport options, including matatus (shared minibuses), intercity buses, taxis, and ride-hailing services.
Matatus provide affordable transport between towns and cities, although they may not be the most comfortable or convenient option for visitors. Long-distance bus companies connect most major destinations across the country and are an economical means of travel.
In Nairobi, Mombasa, Kisumu, and other major towns, ride-hailing services such as Uber, Bolt, and Little Cab are widely available, reliable, and metered. Traditional taxis are also readily available, but fares should be agreed upon before commencing the journey if the vehicle is not metered.
Three-wheeled tuk-tuks (auto rickshaws) are a popular and inexpensive mode of transport in many coastal towns, particularly in Mombasa, Diani, Malindi, and Watamu.
For visitors travelling on safari, transport is typically provided by your tour operator in specially designed 4x4 safari vehicles, ensuring comfort, safety, and excellent wildlife viewing opportunities throughout your journey.
Health and Medical Information
Yellow Fever Vaccine
Normally countries in the Yellow Fever zone (including Kenya and Uganda) do not require yellow fever vaccine from travellers coming from countries outside of the yellow fever risk zone.
Canada and USA are not within the Yellow Fever Zone. However, Passport Canadian and USA Passport Holders transiting through Ethiopia for more than 24 Hours, will require a Yellow Fever Certificate.
The following Central and South America Countries are categorized as Yellow Fever Risk Zones; therefore, travellers from these countries will require Yellow Vaccine.
Argentina, Bolivia, Brazil, Colombia, Ecuador, French Guiana, Guyana, Panama, Paraguay, Peru
Suriname, Trinidad and Tobago, Venezuela
Yellow Fever Vaccine needs to be taken at least 14 days before travel.
Malaria
Malaria is endemic to Kenya and Tanzania, kindly consult your doctor before travelling to Kenya.
All the same, please take the following precautions:
• Dress in warm clothing in the evenings and at night; use repellents against mosquitoes and use insecticide sprays in rooms before sleeping (or before going for dinner). This area is right at the Equator, and the hot sun can cause sunburn very quickly- including on cloudy days.
• Sun creams, lip balm, hats and sunglasses are recommended.
• Although tap water in the big towns is potable, we advise you to drink mineral water always. In the hotels/ lodges during the safaris, there is always a jar/bottle/thermos of filtered water in the rooms, which is convenient for using for cleaning your teeth.
• The mineral water in the hotels/ lodges has quite an elevated price. You may buy some bottled water at the local supermarkets at a more reasonable price.
Safety notices
As it is the case in most regions of the world, security is a topic that should be kept in mind. Nairobi and Mombasa are generally safe during the day, as long as narrow alleys or isolated streets are avoided. We advise you not to walk in the streets in the dark. If you wish to travel by night, always call for a taxi.
Do not carry a lot of money with you when you go out; only the amount you think you will spend. While walking in the streets, don’t wear jewellery or valuables that bring attention to you. Please leave all valuables (jewellery, travel documents, cameras etc) in the safes or safety deposit boxes of the hotel you are staying at. Please do not leave anything of value lying around your hotel room.
Food, Drink and Cuisine Advice
During the safari, all your meals will be taken in the hotels.
In Nairobi; generally, only breakfast is included in your hotel accommodation; Lunch and dinner billed separately.
The food is of an excellent quality and you may eat all the types of fruits and vegetables without worry.
The meal plan is usually as follows: but could vary from one hotel to another
• Full breakfast: Between 0700 hrs and 0930 hrs;
• Buffet lunch: Served from about 1230 hrs;
• Buffet Dinner: Served from 1900hrs to 2130hrs
Most of the hotels stock both local and imported beers and wines, liquors, fruit juices and refreshments available. Drinks are not included (unless otherwise stated).
If you require a special diet or are vegetarian, please make sure you communicate this to the reception at the time of your arrival at the hotel.
Kenya offers a wide variety of cuisines and dining experiences, ranging from local eateries and casual restaurants to fine dining establishments. Many luxury hotels, safari lodges, and beach resorts feature excellent restaurants serving both international and authentic Kenyan cuisine. Fast food restaurants are common in malls which are in every area of Nairobi and other major cities.
Kenyan cuisine is well worth exploring during your visit. Popular local dishes include Nyama Choma (grilled meat), Pilau (fragrant spiced rice), Ugali (a maize meal staple), managu, terere (greens) and mukimo, a delicious mashed combination of potatoes, peas, maize, and greens. Fresh fish and seafood from the Kenyan coast are also popular specialties.
The staple food in Kenya is Ugali, a firm maize meal served with grilled meat, fish, vegetables, or hearty stews. Rice, beans, chapati, plantains, and seasonal vegetables are also commonly enjoyed throughout the country.
Along the Kenyan coast, visitors can savour the region's distinctive Swahili cuisine, which reflects African, Arab, Indian, and Persian influences. Dishes are rich in aromatic spices, coconut milk, tropical fruits, and freshly caught seafood, including prawns, lobster, crab, octopus, and a variety of ocean fish. Dining in Diani ranges from relaxed beachfront cafés to award-winning restaurants offering spectacular Indian Ocean views.
Climate and Weather
Kenya lies on the equator and has a pleasant tropical climate, but there are large regional climatic variations influenced by several factors, including altitude. Temperatures drop by about 6°C for every 1000m you climb (or 3.5°F per 1000ft). Kenya’s daytime temperatures average between 20°C/68°F and 28°C/82°F, but it is warmer on the coast. The coast is hot and humid all year round, but the heat is pleasant and tempered by the monsoon winds. Kenya is too close to the equator to experience a real winter and summer. There is, however, both a dry and wet season.
Long Rains: March to May
Short Rains: November to December
Dry season: January to February; June to October
The dry season from June to October and January to February is generally considered the best time for wildlife viewing, as animals congregate around water sources and vegetation is less dense.
During this period, mornings and evenings in higher-altitude areas can be quite cool, particularly during June, July, and August (atleast for the Kenyan person)
Visitors are advised to pack lightweight, breathable clothing for warm daytime temperatures, together with a warm jacket or fleece for early morning game drives and cooler evenings in the highland regions. Comfortable walking shoes, a hat, sunglasses, and sunscreen are also recommended for outdoor activities.
Clothing and Dress Recommendation
Comfortable, casual, lightweight clothing is ideal for travel in Kenya, particularly while on safari. Temperatures can be quite cool during the early mornings and evenings, especially in higher-altitude areas Dressing in layers is recommended, allowing you to stay warm during early morning game drives and comfortably remove layers as the day warms up.
Neutral-coloured clothing such as khaki, beige, olive, and brown is best for safari activities, as these colours blend into the natural surroundings and are less likely to attract insects. Convertible safari trousers with zip-off legs are particularly practical, as they can easily be adapted to changing temperatures throughout the day. Walking shorts, lightweight trousers, cotton shirts, and T-shirts are all excellent choices.
A lightweight safari jacket or windbreaker, together with a warm sweater or fleece jacket, is recommended for cool mornings and evenings. Long-sleeved shirts and long trousers are useful for protection against the sun and insects, particularly after sunset. A lightweight rain jacket is also advisable, especially if travelling during Kenya's rainy seasons.
A wide-brimmed hat or cap with a secure strap, sunglasses, and sunscreen are essential for protection against the African sun. Most safaris involve minimal walking, so a comfortable pair of walking or lightweight hiking shoes, together with a pair of sandals for relaxing at your lodge or camp, will generally be sufficient. If participating in guided bush walks, shoes with sturdy, thorn-resistant soles are recommended.
In Kenya's major cities, the dress code is generally conservative but not overly formal. Casual attire such as jeans, lightweight trousers, skirts, dresses, and smart tops is perfectly acceptable. Along the Kenyan coast, lightweight tropical clothing is ideal. Swimwear is appropriate at beaches, hotels, and resorts, but visitors are encouraged to cover up with a shirt, wrap, or shorts when away from the beach or walking through public areas, in keeping with local customs and the predominantly Muslim culture of the coast.
When visiting churches, mosques, or other places of worship, visitors should ensure that their shoulders and knees are covered as a sign of respect.
Internet Availability
Wi-Fi is readily available in major cities and hotels, as well as in almost all the main areas of the camps and lodges.
Electricity and Plug Standards
Most hotels use Solar and Generators. In some places the Generators function only in the morning, and at night. We use 240 volts and plugs with three spokes (UK). An adapter is all that you will need and are mostly available at the hotel receptions if you forget to carry one. A small deposit is required as security when you borrow the transformer, which is refundable.
General Guidance
It is convenient to travel light:
The safari vehicles do not have a lot of luggage capacity and for this reason, we recommend you pack light in soft duffel bags, light luggage. In any hotel with a stay of 2 days or more, laundry service is available at an additional expense.
We recommend you carry:
• Binoculars (INDISPENSABLE).
• Many more rolls of film than what you thought enough! up to 100 Photos per day during the safari. (It doesn’t weigh much, and could be slightly more expensive here).
• A torch.
• Insect Repellent.
• Lip balms and sun creams.
• Sunglasses
• Waist pouches for carrying money, passports and small valuables are very practical.
• Coloured biro pens, pencils, pictures, small books, balloons, etc. to give out as presents in case you visit a local village (they are more appropriate than sweets, and are more appreciated).
Do not carry:
Your gold Communion medal, diamonds, Grandmother’s pearls, gold watches, $200 sunglasses, etc.
In other words, carry things that will not be sorely missed in case of loss.
Tipping:
Most people, when visiting a foreign country, like to be given some guideline regarding tipping. Yet, this is truly voluntary and extremely personal matter. A tip is an indication of appreciation on the part of the guest for the services given and IS ONLY GIVEN WHEN THE SERVICE WAS UPTO YOUR EXPECTATIONS, and is offered after all the services have been completed, and is NEVER OBLIGATORY.
A guideline for each traveller follows below: -
Transfer driver: Airport/Hotel: US$ 5.00 per person per transfer
Driver/Guide: $15.00 per person, per day - To be given to your driver Guides at the end of the safari
Lodge Staff: $10.00 per person, per day.
Please Note:
Gratuities are expected by your guides but should only be given as a reward for exceptional service and it is at your discretion how much to tip or if you should tip at all. The above chart is only a guideline and there may be some unexpected gratuities that are not listed. Be prepared to tip additional $50 to $100 extra if required.
In addition to the above tips, please tip bartenders throughout according to use.
While on safari, most camps/lodges have a tip box in the front office for the staff. You are welcome to leave whatever you wish and a recommended amount is $10 per person/per day, as outlined in the above tipping chart.
It is appropriate to tip using small denominations of currency ($20 bills for example) as it is easier for your guide to cash or exchange into their local currency. Please have new bills, without any marks and tears.
Restaurants:
These guidelines are for lunches and dinners you may enjoy on your own, which are not included in your itinerary. If the menu says 10% service charge included, you do not need to tip. Otherwise, between 5 and 10 % of the total bill is considered usual and customary
Communication
Communication services in Kenya are generally reliable and comparable to those found in many parts of Europe and North America, although international calling charges through hotels can be relatively expensive. Most hotels, lodges, and camps offer telephone services, but rates for international calls are often significantly higher than using internet-based communication platforms.
Today, with smartphones and applications such as WhatsApp, communication is easy and affordable. Wi-Fi is available in most hotels, lodges, camps, and resorts, although connection speeds may vary depending on the location. In remote safari areas, internet access may be slower or available only in designated common areas.
Mobile Phones
Mobile phone coverage in Tanzania is extensive and continues to improve throughout the country. Major network providers offer coverage in most cities, towns, and many popular safari destinations. While signal strength may vary in remote wilderness areas, mobile service is generally available across the country.
Shopping:
Numerous shops and stalls selling a variety of souvenirs can be found in the towns and en route during the safaris. You can buy both traditional and modern jewellery, wood carvings, sculptures, soapstone figures, baskets and bags, safari attire, articles made from banana fibre, khangas and kikois
(khangas are the colourful wraps worn by women especially at the coast and in the countryside, while kikois are the wraps worn by men at the coast), precious stones like Tanzanite (violet/blue), semi-precious stones such as green Tsavorite, Tiger Eye and Malachite etc
It is important to bargain in most of the shops for a better price.
We also have some small “markets” such as the Maasai Market in Nairobi, where you can not only enjoy the hectic atmosphere but also find all types of arts and crafts for sale. This market is open air, operating at shopping malls on each day of the week (please ask your guide for a recommendation while in Nairobi).
Most hotels also have gift shops that sell souvenirs, T-shirts etc
In case you happen to purchase items of African craft while on safari and you decide you want the purchased items to be send to your home country, please make sure you clarify and confirm that the entire shipping costs are included in your invoice just to avoid any inconveniences upon delivery. Mostly, the shipping charges are normally done at the destination airport so as to be able to go through customs inspections and formalities. Kindly note that we take our clients to shopping areas that are highly recommendable for shopping, however Classic Safaris will not be held responsible for any damages caused during the shipping period of the said items. At the same time, the company shall not be held responsible for the non-sending of the purchased items to the agreed destination and will not accept any responsibility for shipment or customs charges.
Shopping hours:
Shopping hours are from 0830hrs to 1230hrs and 1400hrs to 1700hrs. Mondays to Fridays and from 0830hrs to 1300hrs on Saturdays. The bigger supermarkets do not shut over lunchtime, and stay open until 2000hrs during the week and 1800hrs on weekends. There some supermarkets in Nairobi those are now open 24 hours.
Wildlife, National Parks Rules:
• Please refrain from disturbing or feeding the animals in the parks.
• It is dangerous to try to touch them- they ARE wild.
• Please stay in the vehicle during game drives in the park.
• It is prohibited to sit on top of the vehicles, even while they are stationary.
Registration and hotel check in and Check out:
On arrival, you will fill in a registration card at the reception in order to obtain the room key.
Room occupancy is only guaranteed after 1200hrs on safari and after from 1400Hrs in the cities and Beach Hotels.
Check out is 1000Hrs unless otherwise stated or at 1800hrs in case you have contracted for a dayroom.
Extras bills will be paid at the reception. When this is cleared and the room key has been handed in, you will receive a luggage ticket which allows your luggage to leave the hotel, as it indicates all bills and outstanding matters have been cleared.
Liability:
The company is insured against legal liabilities arising from any injuries which might be received by passengers in its vehicles. The Company’s liability to passengers carried in its vehicles is governed by the laws of Kenya and no other Country, and all claims subject to the jurisdiction of the courts of Kenya.
The Company reserves the right to employ sub-contractors to carry out all or part of the Services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking conditions and cancellation provisions of the Travel organizer or the airline concerned.
Neither the Company, nor any person acting for, through or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omission
contained in the brochure or other literature, late or non-confirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
In addition, The Company shall have the right at any time at its discretion to cancel any tour or the reminder thereof or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, avalanches, strike, war, government or interference or any other cause whatsoever. The extra expense incurred as a result thereof shall be the responsibility of the passenger.
Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari.
Governing Law:
All terms and conditions of this agreement shall be governed by and construed in accordance to the laws of Kenya, and any litigation necessary to resolve disputes between the parties shall be field in the courts located in Kenya where such a dispute cannot be solved through arbitration.
All terms and conditions of this Agreement shall be governed by and construed in accordance with the laws of the Republic of Kenya.
Any dispute, claim, or controversy arising out of or relating to this Agreement shall, where possible, first be resolved amicably through negotiation and/or arbitration between the parties. In the event that such dispute cannot be resolved through arbitration, any legal proceedings necessary to resolve the matter shall be instituted and heard in the courts of competent jurisdiction in Kenya, which shall have exclusive jurisdiction over such disputes.
Introduction
Kenya is one of Africa's most captivating travel destinations, renowned for its breathtaking landscapes, abundant wildlife, rich cultural heritage, and warm hospitality. Situated on the eastern coast of Africa, Kenya borders Tanzania, Uganda, South Sudan, Ethiopia, Somalia, and the Indian Ocean.
From the iconic savannahs of the Maasai Mara and the snow-capped peaks of Mount Kenya to the pristine white-sand beaches of the Kenyan coast, the country offers an incredible variety of experiences. Visitors can enjoy thrilling wildlife safaris, witness the Great Migration (seasonal), explore vibrant cities, hike scenic mountains, relax on tropical beaches, and immerse themselves in the traditions of over 40 diverse ethnic communities.
Population: Approximately 57 million
Capital City: Nairobi
Official Languages: English and Kiswahili (Swahili)
Ethnic Groups: More than 40 ethnic groups
Major Religions: Christianity, Islam, and traditional African beliefs
Major Cities: Nairobi, Mombasa and Kisumu
Entry Requirements
Kenya has replaced its e-visa system with an Electronic Travel Authorization system (ETA), which is now operational. Apart from holders of valid Kenya Passports, holders of Kenya Permanent Residence, valid Work Permits and Passes and Citizens of the East African Partner States, all visitors including infants and children who intend to travel to the Republic of Kenya, must have an approved ETA before the start of their journey.
Visitors should apply for the ETA via www.etakenya.go.ke and pay a processing fee of USD $34. All ETA applications for Kenya should be submitted at least 3 days prior to travel, to ensure adequate time for authorization. It is highly recommended that travellers apply as soon as they have booked their accommodation and flight tickets and we suggest that families apply as a group.
Passport
Passport must be valid for at least 6 months beyond your date of entry and have at least 1 blank page.
Travel Insurance
Before travelling, all visitors are strongly advised to purchase comprehensive travel health insurance that covers international travel, including medical expenses, hospitalization, emergency medical treatment, and emergency medical evacuation.
Banking and Currency
Money
The currency in Kenya is the Kenyan Shilling (KES; symbol Ksh). 1 Kenyan Shilling = 100 cents. Notes are in denominations of KSh1,000, 500, 200, 100 and 50. Coins are in denominations of KSh20, 10, 5 and 1.
The local currency is the Kenyan shilling, and the Tanzanian shilling respectively.
1 US dollar = 100 Kenyan shillings; (these changes based on the currency fluctuation)
Please respect the local currency and note that it is a criminal offence in both countries to damage or tear the local currency.
Money may be changed easily at airports, hotels, banks and Forex Bureau. Please avoid changing money in the street with money vendors, as they are operating illegally. It is unnecessary to carry excessive amounts of money (on safari, all meals are included, except for the drinks) and credit cards are widely accepted for payment of meals outside the meal plan, hotel extras, shopping etc.
The equivalent of USD 100 per person is a guideline for exchange, as you may use your credit cards such as VISA or MASTERCARD for any additional costs, in most of the places you will visit.
If at the end of the safari, you have any left-over local currency, this may be changed back into dollars, at the airport.
There are no restrictions on the import or export of local or foreign currency. However, amounts exceeding US$5,000 or equivalent must be declared.
Banking
Banking hours: Monday-Friday 09h00-16h00, Saturday 09h00-12h00. Banks in Mombasa and the coastal areas typically open and close half an hour earlier.
Credits Cards are widely accepted in all major hotels and more upmarket establishments, with the most recognized being Master Card and Visa. American Express and Diners Club cards are occasionally accepted. However, you will need some cash handy because smaller shops will only accept cash.
Almost every bank now has an ATM, and they are increasingly being installed at, malls, shopping centres and petrol stations in cities and large towns.
Travel, Transport and Getting Around
Kenya is well connected by both domestic and international air, road, and rail networks, making travel throughout the country convenient and efficient.
Air Travel
Kenya's main international gateway in Nairobi is Jomo Kenyatta International Airport (JKIA) in Nairobi, while Wilson Airport serves as the country's primary domestic airport, handling scheduled and charter flights to most safari destinations. For more information, visit www.kaa.go.ke.
The coastal city of Mombasa is served by Moi International Airport, which accommodates both domestic and international flights.
Kenya has over 150 airports and airstrips, with daily scheduled flights to the country's most popular safari and coastal destinations. In addition to commercial airlines, several private charter operators provide services from Wilson Airport to national parks, conservancies, and remote lodges.
Baggage Allowance
On most domestic safari flights, baggage is limited to 15 kg (33 lbs) per person, including hand luggage. Soft-sided duffel bags are mandatory, as they are easier to load into small aircraft. Excess luggage can usually be stored with your tour operator, hotel, or airline in Nairobi. All baggage dimensions should strictly be within these dimensions; 60 × 45 × 30 cm (Length × Width × Depth).
Road Travel
Kenya has an extensive road network linking major cities and tourist destinations. Most highways are paved and generally in good condition, and vehicles drive on the left-hand side of the road.
While major roads are well maintained, many secondary roads and those within national parks and reserves are unpaved and can become rough or muddy during the rainy seasons. A 4-wheel-drive vehicle is recommended for travel to many safari areas.
Car Hire
Both chauffeur-driven and self-drive vehicles are available through tour operators and international car hire companies. However, self-driving is generally not recommended for first-time visitors, particularly when travelling to remote safari destinations.
Drivers must typically be at least 23 years of age and possess a valid driving licence from their home country (or an International Driving Permit if required). Third-party insurance is mandatory, and additional collision damage cover is strongly recommended. A valid credit card is usually required when hiring a vehicle.
Public Transport
Kenya offers several public transport options, including matatus (shared minibuses), intercity buses, taxis, and ride-hailing services.
Matatus provide affordable transport between towns and cities, although they may not be the most comfortable or convenient option for visitors. Long-distance bus companies connect most major destinations across the country and are an economical means of travel.
In Nairobi, Mombasa, Kisumu, and other major towns, ride-hailing services such as Uber, Bolt, and Little Cab are widely available, reliable, and metered. Traditional taxis are also readily available, but fares should be agreed upon before commencing the journey if the vehicle is not metered.
Three-wheeled tuk-tuks (auto rickshaws) are a popular and inexpensive mode of transport in many coastal towns, particularly in Mombasa, Diani, Malindi, and Watamu.
For visitors travelling on safari, transport is typically provided by your tour operator in specially designed 4x4 safari vehicles, ensuring comfort, safety, and excellent wildlife viewing opportunities throughout your journey.
Health and Medical Information
Yellow Fever Vaccine
Normally countries in the Yellow Fever zone (including Kenya and Uganda) do not require yellow fever vaccine from travellers coming from countries outside of the yellow fever risk zone.
Canada and USA are not within the Yellow Fever Zone. However, Passport Canadian and USA Passport Holders transiting through Ethiopia for more than 24 Hours, will require a Yellow Fever Certificate.
The following Central and South America Countries are categorized as Yellow Fever Risk Zones; therefore, travellers from these countries will require Yellow Vaccine.
Argentina, Bolivia, Brazil, Colombia, Ecuador, French Guiana, Guyana, Panama, Paraguay, Peru
Suriname, Trinidad and Tobago, Venezuela
Yellow Fever Vaccine needs to be taken at least 14 days before travel.
Malaria
Malaria is endemic to Kenya and Tanzania, kindly consult your doctor before travelling to Kenya.
All the same, please take the following precautions:
• Dress in warm clothing in the evenings and at night; use repellents against mosquitoes and use insecticide sprays in rooms before sleeping (or before going for dinner). This area is right at the Equator, and the hot sun can cause sunburn very quickly- including on cloudy days.
• Sun creams, lip balm, hats and sunglasses are recommended.
• Although tap water in the big towns is potable, we advise you to drink mineral water always. In the hotels/ lodges during the safaris, there is always a jar/bottle/thermos of filtered water in the rooms, which is convenient for using for cleaning your teeth.
• The mineral water in the hotels/ lodges has quite an elevated price. You may buy some bottled water at the local supermarkets at a more reasonable price.
Safety notices
As it is the case in most regions of the world, security is a topic that should be kept in mind. Nairobi and Mombasa are generally safe during the day, as long as narrow alleys or isolated streets are avoided. We advise you not to walk in the streets in the dark. If you wish to travel by night, always call for a taxi.
Do not carry a lot of money with you when you go out; only the amount you think you will spend. While walking in the streets, don’t wear jewellery or valuables that bring attention to you. Please leave all valuables (jewellery, travel documents, cameras etc) in the safes or safety deposit boxes of the hotel you are staying at. Please do not leave anything of value lying around your hotel room.
Food, Drink and Cuisine Advice
During the safari, all your meals will be taken in the hotels.
In Nairobi; generally, only breakfast is included in your hotel accommodation; Lunch and dinner billed separately.
The food is of an excellent quality and you may eat all the types of fruits and vegetables without worry.
The meal plan is usually as follows: but could vary from one hotel to another
• Full breakfast: Between 0700 hrs and 0930 hrs;
• Buffet lunch: Served from about 1230 hrs;
• Buffet Dinner: Served from 1900hrs to 2130hrs
Most of the hotels stock both local and imported beers and wines, liquors, fruit juices and refreshments available. Drinks are not included (unless otherwise stated).
If you require a special diet or are vegetarian, please make sure you communicate this to the reception at the time of your arrival at the hotel.
Kenya offers a wide variety of cuisines and dining experiences, ranging from local eateries and casual restaurants to fine dining establishments. Many luxury hotels, safari lodges, and beach resorts feature excellent restaurants serving both international and authentic Kenyan cuisine. Fast food restaurants are common in malls which are in every area of Nairobi and other major cities.
Kenyan cuisine is well worth exploring during your visit. Popular local dishes include Nyama Choma (grilled meat), Pilau (fragrant spiced rice), Ugali (a maize meal staple), managu, terere (greens) and mukimo, a delicious mashed combination of potatoes, peas, maize, and greens. Fresh fish and seafood from the Kenyan coast are also popular specialties.
The staple food in Kenya is Ugali, a firm maize meal served with grilled meat, fish, vegetables, or hearty stews. Rice, beans, chapati, plantains, and seasonal vegetables are also commonly enjoyed throughout the country.
Along the Kenyan coast, visitors can savour the region's distinctive Swahili cuisine, which reflects African, Arab, Indian, and Persian influences. Dishes are rich in aromatic spices, coconut milk, tropical fruits, and freshly caught seafood, including prawns, lobster, crab, octopus, and a variety of ocean fish. Dining in Diani ranges from relaxed beachfront cafés to award-winning restaurants offering spectacular Indian Ocean views.
Climate and Weather
Kenya lies on the equator and has a pleasant tropical climate, but there are large regional climatic variations influenced by several factors, including altitude. Temperatures drop by about 6°C for every 1000m you climb (or 3.5°F per 1000ft). Kenya’s daytime temperatures average between 20°C/68°F and 28°C/82°F, but it is warmer on the coast. The coast is hot and humid all year round, but the heat is pleasant and tempered by the monsoon winds. Kenya is too close to the equator to experience a real winter and summer. There is, however, both a dry and wet season.
Long Rains: March to May
Short Rains: November to December
Dry season: January to February; June to October
The dry season from June to October and January to February is generally considered the best time for wildlife viewing, as animals congregate around water sources and vegetation is less dense.
During this period, mornings and evenings in higher-altitude areas can be quite cool, particularly during June, July, and August (atleast for the Kenyan person)
Visitors are advised to pack lightweight, breathable clothing for warm daytime temperatures, together with a warm jacket or fleece for early morning game drives and cooler evenings in the highland regions. Comfortable walking shoes, a hat, sunglasses, and sunscreen are also recommended for outdoor activities.
Clothing and Dress Recommendation
Comfortable, casual, lightweight clothing is ideal for travel in Kenya, particularly while on safari. Temperatures can be quite cool during the early mornings and evenings, especially in higher-altitude areas Dressing in layers is recommended, allowing you to stay warm during early morning game drives and comfortably remove layers as the day warms up.
Neutral-coloured clothing such as khaki, beige, olive, and brown is best for safari activities, as these colours blend into the natural surroundings and are less likely to attract insects. Convertible safari trousers with zip-off legs are particularly practical, as they can easily be adapted to changing temperatures throughout the day. Walking shorts, lightweight trousers, cotton shirts, and T-shirts are all excellent choices.
A lightweight safari jacket or windbreaker, together with a warm sweater or fleece jacket, is recommended for cool mornings and evenings. Long-sleeved shirts and long trousers are useful for protection against the sun and insects, particularly after sunset. A lightweight rain jacket is also advisable, especially if travelling during Kenya's rainy seasons.
A wide-brimmed hat or cap with a secure strap, sunglasses, and sunscreen are essential for protection against the African sun. Most safaris involve minimal walking, so a comfortable pair of walking or lightweight hiking shoes, together with a pair of sandals for relaxing at your lodge or camp, will generally be sufficient. If participating in guided bush walks, shoes with sturdy, thorn-resistant soles are recommended.
In Kenya's major cities, the dress code is generally conservative but not overly formal. Casual attire such as jeans, lightweight trousers, skirts, dresses, and smart tops is perfectly acceptable. Along the Kenyan coast, lightweight tropical clothing is ideal. Swimwear is appropriate at beaches, hotels, and resorts, but visitors are encouraged to cover up with a shirt, wrap, or shorts when away from the beach or walking through public areas, in keeping with local customs and the predominantly Muslim culture of the coast.
When visiting churches, mosques, or other places of worship, visitors should ensure that their shoulders and knees are covered as a sign of respect.
Internet Availability
Wi-Fi is readily available in major cities and hotels, as well as in almost all the main areas of the camps and lodges.
Electricity and Plug Standards
Most hotels use Solar and Generators. In some places the Generators function only in the morning, and at night. We use 240 volts and plugs with three spokes (UK). An adapter is all that you will need and are mostly available at the hotel receptions if you forget to carry one. A small deposit is required as security when you borrow the transformer, which is refundable.
General Guidance
It is convenient to travel light:
The safari vehicles do not have a lot of luggage capacity and for this reason, we recommend you pack light in soft duffel bags, light luggage. In any hotel with a stay of 2 days or more, laundry service is available at an additional expense.
We recommend you carry:
• Binoculars (INDISPENSABLE).
• Many more rolls of film than what you thought enough! up to 100 Photos per day during the safari. (It doesn’t weigh much, and could be slightly more expensive here).
• A torch.
• Insect Repellent.
• Lip balms and sun creams.
• Sunglasses
• Waist pouches for carrying money, passports and small valuables are very practical.
• Coloured biro pens, pencils, pictures, small books, balloons, etc. to give out as presents in case you visit a local village (they are more appropriate than sweets, and are more appreciated).
Do not carry:
Your gold Communion medal, diamonds, Grandmother’s pearls, gold watches, $200 sunglasses, etc.
In other words, carry things that will not be sorely missed in case of loss.
Tipping:
Most people, when visiting a foreign country, like to be given some guideline regarding tipping. Yet, this is truly voluntary and extremely personal matter. A tip is an indication of appreciation on the part of the guest for the services given and IS ONLY GIVEN WHEN THE SERVICE WAS UPTO YOUR EXPECTATIONS, and is offered after all the services have been completed, and is NEVER OBLIGATORY.
A guideline for each traveller follows below: -
Transfer driver: Airport/Hotel: US$ 5.00 per person per transfer
Driver/Guide: $15.00 per person, per day - To be given to your driver Guides at the end of the safari
Lodge Staff: $10.00 per person, per day.
Please Note:
Gratuities are expected by your guides but should only be given as a reward for exceptional service and it is at your discretion how much to tip or if you should tip at all. The above chart is only a guideline and there may be some unexpected gratuities that are not listed. Be prepared to tip additional $50 to $100 extra if required.
In addition to the above tips, please tip bartenders throughout according to use.
While on safari, most camps/lodges have a tip box in the front office for the staff. You are welcome to leave whatever you wish and a recommended amount is $10 per person/per day, as outlined in the above tipping chart.
It is appropriate to tip using small denominations of currency ($20 bills for example) as it is easier for your guide to cash or exchange into their local currency. Please have new bills, without any marks and tears.
Restaurants:
These guidelines are for lunches and dinners you may enjoy on your own, which are not included in your itinerary. If the menu says 10% service charge included, you do not need to tip. Otherwise, between 5 and 10 % of the total bill is considered usual and customary
Communication
Communication services in Kenya are generally reliable and comparable to those found in many parts of Europe and North America, although international calling charges through hotels can be relatively expensive. Most hotels, lodges, and camps offer telephone services, but rates for international calls are often significantly higher than using internet-based communication platforms.
Today, with smartphones and applications such as WhatsApp, communication is easy and affordable. Wi-Fi is available in most hotels, lodges, camps, and resorts, although connection speeds may vary depending on the location. In remote safari areas, internet access may be slower or available only in designated common areas.
Mobile Phones
Mobile phone coverage in Tanzania is extensive and continues to improve throughout the country. Major network providers offer coverage in most cities, towns, and many popular safari destinations. While signal strength may vary in remote wilderness areas, mobile service is generally available across the country.
Shopping:
Numerous shops and stalls selling a variety of souvenirs can be found in the towns and en route during the safaris. You can buy both traditional and modern jewellery, wood carvings, sculptures, soapstone figures, baskets and bags, safari attire, articles made from banana fibre, khangas and kikois
(khangas are the colourful wraps worn by women especially at the coast and in the countryside, while kikois are the wraps worn by men at the coast), precious stones like Tanzanite (violet/blue), semi-precious stones such as green Tsavorite, Tiger Eye and Malachite etc
It is important to bargain in most of the shops for a better price.
We also have some small “markets” such as the Maasai Market in Nairobi, where you can not only enjoy the hectic atmosphere but also find all types of arts and crafts for sale. This market is open air, operating at shopping malls on each day of the week (please ask your guide for a recommendation while in Nairobi).
Most hotels also have gift shops that sell souvenirs, T-shirts etc
In case you happen to purchase items of African craft while on safari and you decide you want the purchased items to be send to your home country, please make sure you clarify and confirm that the entire shipping costs are included in your invoice just to avoid any inconveniences upon delivery. Mostly, the shipping charges are normally done at the destination airport so as to be able to go through customs inspections and formalities. Kindly note that we take our clients to shopping areas that are highly recommendable for shopping, however Classic Safaris will not be held responsible for any damages caused during the shipping period of the said items. At the same time, the company shall not be held responsible for the non-sending of the purchased items to the agreed destination and will not accept any responsibility for shipment or customs charges.
Shopping hours:
Shopping hours are from 0830hrs to 1230hrs and 1400hrs to 1700hrs. Mondays to Fridays and from 0830hrs to 1300hrs on Saturdays. The bigger supermarkets do not shut over lunchtime, and stay open until 2000hrs during the week and 1800hrs on weekends. There some supermarkets in Nairobi those are now open 24 hours.
Wildlife, National Parks Rules:
• Please refrain from disturbing or feeding the animals in the parks.
• It is dangerous to try to touch them- they ARE wild.
• Please stay in the vehicle during game drives in the park.
• It is prohibited to sit on top of the vehicles, even while they are stationary.
Registration and hotel check in and Check out:
On arrival, you will fill in a registration card at the reception in order to obtain the room key.
Room occupancy is only guaranteed after 1200hrs on safari and after from 1400Hrs in the cities and Beach Hotels.
Check out is 1000Hrs unless otherwise stated or at 1800hrs in case you have contracted for a dayroom.
Extras bills will be paid at the reception. When this is cleared and the room key has been handed in, you will receive a luggage ticket which allows your luggage to leave the hotel, as it indicates all bills and outstanding matters have been cleared.
Liability:
The company is insured against legal liabilities arising from any injuries which might be received by passengers in its vehicles. The Company’s liability to passengers carried in its vehicles is governed by the laws of Kenya and no other Country, and all claims subject to the jurisdiction of the courts of Kenya.
The Company reserves the right to employ sub-contractors to carry out all or part of the Services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking conditions and cancellation provisions of the Travel organizer or the airline concerned.
Neither the Company, nor any person acting for, through or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omission
contained in the brochure or other literature, late or non-confirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
In addition, The Company shall have the right at any time at its discretion to cancel any tour or the reminder thereof or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, avalanches, strike, war, government or interference or any other cause whatsoever. The extra expense incurred as a result thereof shall be the responsibility of the passenger.
Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari.
Governing Law:
All terms and conditions of this agreement shall be governed by and construed in accordance to the laws of Kenya, and any litigation necessary to resolve disputes between the parties shall be field in the courts located in Kenya where such a dispute cannot be solved through arbitration.
All terms and conditions of this Agreement shall be governed by and construed in accordance with the laws of the Republic of Kenya.
Any dispute, claim, or controversy arising out of or relating to this Agreement shall, where possible, first be resolved amicably through negotiation and/or arbitration between the parties. In the event that such dispute cannot be resolved through arbitration, any legal proceedings necessary to resolve the matter shall be instituted and heard in the courts of competent jurisdiction in Kenya, which shall have exclusive jurisdiction over such disputes.
Introduction
Kenya is one of Africa's most captivating travel destinations, renowned for its breathtaking landscapes, abundant wildlife, rich cultural heritage, and warm hospitality. Situated on the eastern coast of Africa, Kenya borders Tanzania, Uganda, South Sudan, Ethiopia, Somalia, and the Indian Ocean.
From the iconic savannahs of the Maasai Mara and the snow-capped peaks of Mount Kenya to the pristine white-sand beaches of the Kenyan coast, the country offers an incredible variety of experiences. Visitors can enjoy thrilling wildlife safaris, witness the Great Migration (seasonal), explore vibrant cities, hike scenic mountains, relax on tropical beaches, and immerse themselves in the traditions of over 40 diverse ethnic communities.
Population: Approximately 57 million
Capital City: Nairobi
Official Languages: English and Kiswahili (Swahili)
Ethnic Groups: More than 40 ethnic groups
Major Religions: Christianity, Islam, and traditional African beliefs
Major Cities: Nairobi, Mombasa and Kisumu
Entry Requirements
Kenya has replaced its e-visa system with an Electronic Travel Authorization system (ETA), which is now operational. Apart from holders of valid Kenya Passports, holders of Kenya Permanent Residence, valid Work Permits and Passes and Citizens of the East African Partner States, all visitors including infants and children who intend to travel to the Republic of Kenya, must have an approved ETA before the start of their journey.
Visitors should apply for the ETA via www.etakenya.go.ke and pay a processing fee of USD $34. All ETA applications for Kenya should be submitted at least 3 days prior to travel, to ensure adequate time for authorization. It is highly recommended that travellers apply as soon as they have booked their accommodation and flight tickets and we suggest that families apply as a group.
Passport
Passport must be valid for at least 6 months beyond your date of entry and have at least 1 blank page.
Travel Insurance
Before travelling, all visitors are strongly advised to purchase comprehensive travel health insurance that covers international travel, including medical expenses, hospitalization, emergency medical treatment, and emergency medical evacuation.
Banking and Currency
Money
The currency in Kenya is the Kenyan Shilling (KES; symbol Ksh). 1 Kenyan Shilling = 100 cents. Notes are in denominations of KSh1,000, 500, 200, 100 and 50. Coins are in denominations of KSh20, 10, 5 and 1.
The local currency is the Kenyan shilling, and the Tanzanian shilling respectively.
1 US dollar = 100 Kenyan shillings; (these changes based on the currency fluctuation)
Please respect the local currency and note that it is a criminal offence in both countries to damage or tear the local currency.
Money may be changed easily at airports, hotels, banks and Forex Bureau. Please avoid changing money in the street with money vendors, as they are operating illegally. It is unnecessary to carry excessive amounts of money (on safari, all meals are included, except for the drinks) and credit cards are widely accepted for payment of meals outside the meal plan, hotel extras, shopping etc.
The equivalent of USD 100 per person is a guideline for exchange, as you may use your credit cards such as VISA or MASTERCARD for any additional costs, in most of the places you will visit.
If at the end of the safari, you have any left-over local currency, this may be changed back into dollars, at the airport.
There are no restrictions on the import or export of local or foreign currency. However, amounts exceeding US$5,000 or equivalent must be declared.
Banking
Banking hours: Monday-Friday 09h00-16h00, Saturday 09h00-12h00. Banks in Mombasa and the coastal areas typically open and close half an hour earlier.
Credits Cards are widely accepted in all major hotels and more upmarket establishments, with the most recognized being Master Card and Visa. American Express and Diners Club cards are occasionally accepted. However, you will need some cash handy because smaller shops will only accept cash.
Almost every bank now has an ATM, and they are increasingly being installed at, malls, shopping centres and petrol stations in cities and large towns.
Travel, Transport and Getting Around
Kenya is well connected by both domestic and international air, road, and rail networks, making travel throughout the country convenient and efficient.
Air Travel
Kenya's main international gateway in Nairobi is Jomo Kenyatta International Airport (JKIA) in Nairobi, while Wilson Airport serves as the country's primary domestic airport, handling scheduled and charter flights to most safari destinations. For more information, visit www.kaa.go.ke.
The coastal city of Mombasa is served by Moi International Airport, which accommodates both domestic and international flights.
Kenya has over 150 airports and airstrips, with daily scheduled flights to the country's most popular safari and coastal destinations. In addition to commercial airlines, several private charter operators provide services from Wilson Airport to national parks, conservancies, and remote lodges.
Baggage Allowance
On most domestic safari flights, baggage is limited to 15 kg (33 lbs) per person, including hand luggage. Soft-sided duffel bags are mandatory, as they are easier to load into small aircraft. Excess luggage can usually be stored with your tour operator, hotel, or airline in Nairobi. All baggage dimensions should strictly be within these dimensions; 60 × 45 × 30 cm (Length × Width × Depth).
Road Travel
Kenya has an extensive road network linking major cities and tourist destinations. Most highways are paved and generally in good condition, and vehicles drive on the left-hand side of the road.
While major roads are well maintained, many secondary roads and those within national parks and reserves are unpaved and can become rough or muddy during the rainy seasons. A 4-wheel-drive vehicle is recommended for travel to many safari areas.
Car Hire
Both chauffeur-driven and self-drive vehicles are available through tour operators and international car hire companies. However, self-driving is generally not recommended for first-time visitors, particularly when travelling to remote safari destinations.
Drivers must typically be at least 23 years of age and possess a valid driving licence from their home country (or an International Driving Permit if required). Third-party insurance is mandatory, and additional collision damage cover is strongly recommended. A valid credit card is usually required when hiring a vehicle.
Public Transport
Kenya offers several public transport options, including matatus (shared minibuses), intercity buses, taxis, and ride-hailing services.
Matatus provide affordable transport between towns and cities, although they may not be the most comfortable or convenient option for visitors. Long-distance bus companies connect most major destinations across the country and are an economical means of travel.
In Nairobi, Mombasa, Kisumu, and other major towns, ride-hailing services such as Uber, Bolt, and Little Cab are widely available, reliable, and metered. Traditional taxis are also readily available, but fares should be agreed upon before commencing the journey if the vehicle is not metered.
Three-wheeled tuk-tuks (auto rickshaws) are a popular and inexpensive mode of transport in many coastal towns, particularly in Mombasa, Diani, Malindi, and Watamu.
For visitors travelling on safari, transport is typically provided by your tour operator in specially designed 4x4 safari vehicles, ensuring comfort, safety, and excellent wildlife viewing opportunities throughout your journey.
Health and Medical Information
Yellow Fever Vaccine
Normally countries in the Yellow Fever zone (including Kenya and Uganda) do not require yellow fever vaccine from travellers coming from countries outside of the yellow fever risk zone.
Canada and USA are not within the Yellow Fever Zone. However, Passport Canadian and USA Passport Holders transiting through Ethiopia for more than 24 Hours, will require a Yellow Fever Certificate.
The following Central and South America Countries are categorized as Yellow Fever Risk Zones; therefore, travellers from these countries will require Yellow Vaccine.
Argentina, Bolivia, Brazil, Colombia, Ecuador, French Guiana, Guyana, Panama, Paraguay, Peru
Suriname, Trinidad and Tobago, Venezuela
Yellow Fever Vaccine needs to be taken at least 14 days before travel.
Malaria
Malaria is endemic to Kenya and Tanzania, kindly consult your doctor before travelling to Kenya.
All the same, please take the following precautions:
• Dress in warm clothing in the evenings and at night; use repellents against mosquitoes and use insecticide sprays in rooms before sleeping (or before going for dinner). This area is right at the Equator, and the hot sun can cause sunburn very quickly- including on cloudy days.
• Sun creams, lip balm, hats and sunglasses are recommended.
• Although tap water in the big towns is potable, we advise you to drink mineral water always. In the hotels/ lodges during the safaris, there is always a jar/bottle/thermos of filtered water in the rooms, which is convenient for using for cleaning your teeth.
• The mineral water in the hotels/ lodges has quite an elevated price. You may buy some bottled water at the local supermarkets at a more reasonable price.
Safety notices
As it is the case in most regions of the world, security is a topic that should be kept in mind. Nairobi and Mombasa are generally safe during the day, as long as narrow alleys or isolated streets are avoided. We advise you not to walk in the streets in the dark. If you wish to travel by night, always call for a taxi.
Do not carry a lot of money with you when you go out; only the amount you think you will spend. While walking in the streets, don’t wear jewellery or valuables that bring attention to you. Please leave all valuables (jewellery, travel documents, cameras etc) in the safes or safety deposit boxes of the hotel you are staying at. Please do not leave anything of value lying around your hotel room.
Food, Drink and Cuisine Advice
During the safari, all your meals will be taken in the hotels.
In Nairobi; generally, only breakfast is included in your hotel accommodation; Lunch and dinner billed separately.
The food is of an excellent quality and you may eat all the types of fruits and vegetables without worry.
The meal plan is usually as follows: but could vary from one hotel to another
• Full breakfast: Between 0700 hrs and 0930 hrs;
• Buffet lunch: Served from about 1230 hrs;
• Buffet Dinner: Served from 1900hrs to 2130hrs
Most of the hotels stock both local and imported beers and wines, liquors, fruit juices and refreshments available. Drinks are not included (unless otherwise stated).
If you require a special diet or are vegetarian, please make sure you communicate this to the reception at the time of your arrival at the hotel.
Kenya offers a wide variety of cuisines and dining experiences, ranging from local eateries and casual restaurants to fine dining establishments. Many luxury hotels, safari lodges, and beach resorts feature excellent restaurants serving both international and authentic Kenyan cuisine. Fast food restaurants are common in malls which are in every area of Nairobi and other major cities.
Kenyan cuisine is well worth exploring during your visit. Popular local dishes include Nyama Choma (grilled meat), Pilau (fragrant spiced rice), Ugali (a maize meal staple), managu, terere (greens) and mukimo, a delicious mashed combination of potatoes, peas, maize, and greens. Fresh fish and seafood from the Kenyan coast are also popular specialties.
The staple food in Kenya is Ugali, a firm maize meal served with grilled meat, fish, vegetables, or hearty stews. Rice, beans, chapati, plantains, and seasonal vegetables are also commonly enjoyed throughout the country.
Along the Kenyan coast, visitors can savour the region's distinctive Swahili cuisine, which reflects African, Arab, Indian, and Persian influences. Dishes are rich in aromatic spices, coconut milk, tropical fruits, and freshly caught seafood, including prawns, lobster, crab, octopus, and a variety of ocean fish. Dining in Diani ranges from relaxed beachfront cafés to award-winning restaurants offering spectacular Indian Ocean views.
Climate and Weather
Kenya lies on the equator and has a pleasant tropical climate, but there are large regional climatic variations influenced by several factors, including altitude. Temperatures drop by about 6°C for every 1000m you climb (or 3.5°F per 1000ft). Kenya’s daytime temperatures average between 20°C/68°F and 28°C/82°F, but it is warmer on the coast. The coast is hot and humid all year round, but the heat is pleasant and tempered by the monsoon winds. Kenya is too close to the equator to experience a real winter and summer. There is, however, both a dry and wet season.
Long Rains: March to May
Short Rains: November to December
Dry season: January to February; June to October
The dry season from June to October and January to February is generally considered the best time for wildlife viewing, as animals congregate around water sources and vegetation is less dense.
During this period, mornings and evenings in higher-altitude areas can be quite cool, particularly during June, July, and August (atleast for the Kenyan person)
Visitors are advised to pack lightweight, breathable clothing for warm daytime temperatures, together with a warm jacket or fleece for early morning game drives and cooler evenings in the highland regions. Comfortable walking shoes, a hat, sunglasses, and sunscreen are also recommended for outdoor activities.
Clothing and Dress Recommendation
Comfortable, casual, lightweight clothing is ideal for travel in Kenya, particularly while on safari. Temperatures can be quite cool during the early mornings and evenings, especially in higher-altitude areas Dressing in layers is recommended, allowing you to stay warm during early morning game drives and comfortably remove layers as the day warms up.
Neutral-coloured clothing such as khaki, beige, olive, and brown is best for safari activities, as these colours blend into the natural surroundings and are less likely to attract insects. Convertible safari trousers with zip-off legs are particularly practical, as they can easily be adapted to changing temperatures throughout the day. Walking shorts, lightweight trousers, cotton shirts, and T-shirts are all excellent choices.
A lightweight safari jacket or windbreaker, together with a warm sweater or fleece jacket, is recommended for cool mornings and evenings. Long-sleeved shirts and long trousers are useful for protection against the sun and insects, particularly after sunset. A lightweight rain jacket is also advisable, especially if travelling during Kenya's rainy seasons.
A wide-brimmed hat or cap with a secure strap, sunglasses, and sunscreen are essential for protection against the African sun. Most safaris involve minimal walking, so a comfortable pair of walking or lightweight hiking shoes, together with a pair of sandals for relaxing at your lodge or camp, will generally be sufficient. If participating in guided bush walks, shoes with sturdy, thorn-resistant soles are recommended.
In Kenya's major cities, the dress code is generally conservative but not overly formal. Casual attire such as jeans, lightweight trousers, skirts, dresses, and smart tops is perfectly acceptable. Along the Kenyan coast, lightweight tropical clothing is ideal. Swimwear is appropriate at beaches, hotels, and resorts, but visitors are encouraged to cover up with a shirt, wrap, or shorts when away from the beach or walking through public areas, in keeping with local customs and the predominantly Muslim culture of the coast.
When visiting churches, mosques, or other places of worship, visitors should ensure that their shoulders and knees are covered as a sign of respect.
Internet Availability
Wi-Fi is readily available in major cities and hotels, as well as in almost all the main areas of the camps and lodges.
Electricity and Plug Standards
Most hotels use Solar and Generators. In some places the Generators function only in the morning, and at night. We use 240 volts and plugs with three spokes (UK). An adapter is all that you will need and are mostly available at the hotel receptions if you forget to carry one. A small deposit is required as security when you borrow the transformer, which is refundable.
General Guidance
It is convenient to travel light:
The safari vehicles do not have a lot of luggage capacity and for this reason, we recommend you pack light in soft duffel bags, light luggage. In any hotel with a stay of 2 days or more, laundry service is available at an additional expense.
We recommend you carry:
• Binoculars (INDISPENSABLE).
• Many more rolls of film than what you thought enough! up to 100 Photos per day during the safari. (It doesn’t weigh much, and could be slightly more expensive here).
• A torch.
• Insect Repellent.
• Lip balms and sun creams.
• Sunglasses
• Waist pouches for carrying money, passports and small valuables are very practical.
• Coloured biro pens, pencils, pictures, small books, balloons, etc. to give out as presents in case you visit a local village (they are more appropriate than sweets, and are more appreciated).
Do not carry:
Your gold Communion medal, diamonds, Grandmother’s pearls, gold watches, $200 sunglasses, etc.
In other words, carry things that will not be sorely missed in case of loss.
Tipping:
Most people, when visiting a foreign country, like to be given some guideline regarding tipping. Yet, this is truly voluntary and extremely personal matter. A tip is an indication of appreciation on the part of the guest for the services given and IS ONLY GIVEN WHEN THE SERVICE WAS UPTO YOUR EXPECTATIONS, and is offered after all the services have been completed, and is NEVER OBLIGATORY.
A guideline for each traveller follows below: -
Transfer driver: Airport/Hotel: US$ 5.00 per person per transfer
Driver/Guide: $15.00 per person, per day - To be given to your driver Guides at the end of the safari
Lodge Staff: $10.00 per person, per day.
Please Note:
Gratuities are expected by your guides but should only be given as a reward for exceptional service and it is at your discretion how much to tip or if you should tip at all. The above chart is only a guideline and there may be some unexpected gratuities that are not listed. Be prepared to tip additional $50 to $100 extra if required.
In addition to the above tips, please tip bartenders throughout according to use.
While on safari, most camps/lodges have a tip box in the front office for the staff. You are welcome to leave whatever you wish and a recommended amount is $10 per person/per day, as outlined in the above tipping chart.
It is appropriate to tip using small denominations of currency ($20 bills for example) as it is easier for your guide to cash or exchange into their local currency. Please have new bills, without any marks and tears.
Restaurants:
These guidelines are for lunches and dinners you may enjoy on your own, which are not included in your itinerary. If the menu says 10% service charge included, you do not need to tip. Otherwise, between 5 and 10 % of the total bill is considered usual and customary
Communication
Communication services in Kenya are generally reliable and comparable to those found in many parts of Europe and North America, although international calling charges through hotels can be relatively expensive. Most hotels, lodges, and camps offer telephone services, but rates for international calls are often significantly higher than using internet-based communication platforms.
Today, with smartphones and applications such as WhatsApp, communication is easy and affordable. Wi-Fi is available in most hotels, lodges, camps, and resorts, although connection speeds may vary depending on the location. In remote safari areas, internet access may be slower or available only in designated common areas.
Mobile Phones
Mobile phone coverage in Tanzania is extensive and continues to improve throughout the country. Major network providers offer coverage in most cities, towns, and many popular safari destinations. While signal strength may vary in remote wilderness areas, mobile service is generally available across the country.
Shopping:
Numerous shops and stalls selling a variety of souvenirs can be found in the towns and en route during the safaris. You can buy both traditional and modern jewellery, wood carvings, sculptures, soapstone figures, baskets and bags, safari attire, articles made from banana fibre, khangas and kikois
(khangas are the colourful wraps worn by women especially at the coast and in the countryside, while kikois are the wraps worn by men at the coast), precious stones like Tanzanite (violet/blue), semi-precious stones such as green Tsavorite, Tiger Eye and Malachite etc
It is important to bargain in most of the shops for a better price.
We also have some small “markets” such as the Maasai Market in Nairobi, where you can not only enjoy the hectic atmosphere but also find all types of arts and crafts for sale. This market is open air, operating at shopping malls on each day of the week (please ask your guide for a recommendation while in Nairobi).
Most hotels also have gift shops that sell souvenirs, T-shirts etc
In case you happen to purchase items of African craft while on safari and you decide you want the purchased items to be send to your home country, please make sure you clarify and confirm that the entire shipping costs are included in your invoice just to avoid any inconveniences upon delivery. Mostly, the shipping charges are normally done at the destination airport so as to be able to go through customs inspections and formalities. Kindly note that we take our clients to shopping areas that are highly recommendable for shopping, however Classic Safaris will not be held responsible for any damages caused during the shipping period of the said items. At the same time, the company shall not be held responsible for the non-sending of the purchased items to the agreed destination and will not accept any responsibility for shipment or customs charges.
Shopping hours:
Shopping hours are from 0830hrs to 1230hrs and 1400hrs to 1700hrs. Mondays to Fridays and from 0830hrs to 1300hrs on Saturdays. The bigger supermarkets do not shut over lunchtime, and stay open until 2000hrs during the week and 1800hrs on weekends. There some supermarkets in Nairobi those are now open 24 hours.
Wildlife, National Parks Rules:
• Please refrain from disturbing or feeding the animals in the parks.
• It is dangerous to try to touch them- they ARE wild.
• Please stay in the vehicle during game drives in the park.
• It is prohibited to sit on top of the vehicles, even while they are stationary.
Registration and hotel check in and Check out:
On arrival, you will fill in a registration card at the reception in order to obtain the room key.
Room occupancy is only guaranteed after 1200hrs on safari and after from 1400Hrs in the cities and Beach Hotels.
Check out is 1000Hrs unless otherwise stated or at 1800hrs in case you have contracted for a dayroom.
Extras bills will be paid at the reception. When this is cleared and the room key has been handed in, you will receive a luggage ticket which allows your luggage to leave the hotel, as it indicates all bills and outstanding matters have been cleared.
Liability:
The company is insured against legal liabilities arising from any injuries which might be received by passengers in its vehicles. The Company’s liability to passengers carried in its vehicles is governed by the laws of Kenya and no other Country, and all claims subject to the jurisdiction of the courts of Kenya.
The Company reserves the right to employ sub-contractors to carry out all or part of the Services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking conditions and cancellation provisions of the Travel organizer or the airline concerned.
Neither the Company, nor any person acting for, through or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omission
contained in the brochure or other literature, late or non-confirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
In addition, The Company shall have the right at any time at its discretion to cancel any tour or the reminder thereof or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, avalanches, strike, war, government or interference or any other cause whatsoever. The extra expense incurred as a result thereof shall be the responsibility of the passenger.
Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari.
Governing Law:
All terms and conditions of this agreement shall be governed by and construed in accordance to the laws of Kenya, and any litigation necessary to resolve disputes between the parties shall be field in the courts located in Kenya where such a dispute cannot be solved through arbitration.
All terms and conditions of this Agreement shall be governed by and construed in accordance with the laws of the Republic of Kenya.
Any dispute, claim, or controversy arising out of or relating to this Agreement shall, where possible, first be resolved amicably through negotiation and/or arbitration between the parties. In the event that such dispute cannot be resolved through arbitration, any legal proceedings necessary to resolve the matter shall be instituted and heard in the courts of competent jurisdiction in Kenya, which shall have exclusive jurisdiction over such disputes.
Introduction
Kenya is one of Africa's most captivating travel destinations, renowned for its breathtaking landscapes, abundant wildlife, rich cultural heritage, and warm hospitality. Situated on the eastern coast of Africa, Kenya borders Tanzania, Uganda, South Sudan, Ethiopia, Somalia, and the Indian Ocean.
From the iconic savannahs of the Maasai Mara and the snow-capped peaks of Mount Kenya to the pristine white-sand beaches of the Kenyan coast, the country offers an incredible variety of experiences. Visitors can enjoy thrilling wildlife safaris, witness the Great Migration (seasonal), explore vibrant cities, hike scenic mountains, relax on tropical beaches, and immerse themselves in the traditions of over 40 diverse ethnic communities.
Population: Approximately 57 million
Capital City: Nairobi
Official Languages: English and Kiswahili (Swahili)
Ethnic Groups: More than 40 ethnic groups
Major Religions: Christianity, Islam, and traditional African beliefs
Major Cities: Nairobi, Mombasa and Kisumu
Entry Requirements
Kenya has replaced its e-visa system with an Electronic Travel Authorization system (ETA), which is now operational. Apart from holders of valid Kenya Passports, holders of Kenya Permanent Residence, valid Work Permits and Passes and Citizens of the East African Partner States, all visitors including infants and children who intend to travel to the Republic of Kenya, must have an approved ETA before the start of their journey.
Visitors should apply for the ETA via www.etakenya.go.ke and pay a processing fee of USD $34. All ETA applications for Kenya should be submitted at least 3 days prior to travel, to ensure adequate time for authorization. It is highly recommended that travellers apply as soon as they have booked their accommodation and flight tickets and we suggest that families apply as a group.
Passport
Passport must be valid for at least 6 months beyond your date of entry and have at least 1 blank page.
Travel Insurance
Before travelling, all visitors are strongly advised to purchase comprehensive travel health insurance that covers international travel, including medical expenses, hospitalization, emergency medical treatment, and emergency medical evacuation.
Banking and Currency
Money
The currency in Kenya is the Kenyan Shilling (KES; symbol Ksh). 1 Kenyan Shilling = 100 cents. Notes are in denominations of KSh1,000, 500, 200, 100 and 50. Coins are in denominations of KSh20, 10, 5 and 1.
The local currency is the Kenyan shilling, and the Tanzanian shilling respectively.
1 US dollar = 100 Kenyan shillings; (these changes based on the currency fluctuation)
Please respect the local currency and note that it is a criminal offence in both countries to damage or tear the local currency.
Money may be changed easily at airports, hotels, banks and Forex Bureau. Please avoid changing money in the street with money vendors, as they are operating illegally. It is unnecessary to carry excessive amounts of money (on safari, all meals are included, except for the drinks) and credit cards are widely accepted for payment of meals outside the meal plan, hotel extras, shopping etc.
The equivalent of USD 100 per person is a guideline for exchange, as you may use your credit cards such as VISA or MASTERCARD for any additional costs, in most of the places you will visit.
If at the end of the safari, you have any left-over local currency, this may be changed back into dollars, at the airport.
There are no restrictions on the import or export of local or foreign currency. However, amounts exceeding US$5,000 or equivalent must be declared.
Banking
Banking hours: Monday-Friday 09h00-16h00, Saturday 09h00-12h00. Banks in Mombasa and the coastal areas typically open and close half an hour earlier.
Credits Cards are widely accepted in all major hotels and more upmarket establishments, with the most recognized being Master Card and Visa. American Express and Diners Club cards are occasionally accepted. However, you will need some cash handy because smaller shops will only accept cash.
Almost every bank now has an ATM, and they are increasingly being installed at, malls, shopping centres and petrol stations in cities and large towns.
Travel, Transport and Getting Around
Kenya is well connected by both domestic and international air, road, and rail networks, making travel throughout the country convenient and efficient.
Air Travel
Kenya's main international gateway in Nairobi is Jomo Kenyatta International Airport (JKIA) in Nairobi, while Wilson Airport serves as the country's primary domestic airport, handling scheduled and charter flights to most safari destinations. For more information, visit www.kaa.go.ke.
The coastal city of Mombasa is served by Moi International Airport, which accommodates both domestic and international flights.
Kenya has over 150 airports and airstrips, with daily scheduled flights to the country's most popular safari and coastal destinations. In addition to commercial airlines, several private charter operators provide services from Wilson Airport to national parks, conservancies, and remote lodges.
Baggage Allowance
On most domestic safari flights, baggage is limited to 15 kg (33 lbs) per person, including hand luggage. Soft-sided duffel bags are mandatory, as they are easier to load into small aircraft. Excess luggage can usually be stored with your tour operator, hotel, or airline in Nairobi. All baggage dimensions should strictly be within these dimensions; 60 × 45 × 30 cm (Length × Width × Depth).
Road Travel
Kenya has an extensive road network linking major cities and tourist destinations. Most highways are paved and generally in good condition, and vehicles drive on the left-hand side of the road.
While major roads are well maintained, many secondary roads and those within national parks and reserves are unpaved and can become rough or muddy during the rainy seasons. A 4-wheel-drive vehicle is recommended for travel to many safari areas.
Car Hire
Both chauffeur-driven and self-drive vehicles are available through tour operators and international car hire companies. However, self-driving is generally not recommended for first-time visitors, particularly when travelling to remote safari destinations.
Drivers must typically be at least 23 years of age and possess a valid driving licence from their home country (or an International Driving Permit if required). Third-party insurance is mandatory, and additional collision damage cover is strongly recommended. A valid credit card is usually required when hiring a vehicle.
Public Transport
Kenya offers several public transport options, including matatus (shared minibuses), intercity buses, taxis, and ride-hailing services.
Matatus provide affordable transport between towns and cities, although they may not be the most comfortable or convenient option for visitors. Long-distance bus companies connect most major destinations across the country and are an economical means of travel.
In Nairobi, Mombasa, Kisumu, and other major towns, ride-hailing services such as Uber, Bolt, and Little Cab are widely available, reliable, and metered. Traditional taxis are also readily available, but fares should be agreed upon before commencing the journey if the vehicle is not metered.
Three-wheeled tuk-tuks (auto rickshaws) are a popular and inexpensive mode of transport in many coastal towns, particularly in Mombasa, Diani, Malindi, and Watamu.
For visitors travelling on safari, transport is typically provided by your tour operator in specially designed 4x4 safari vehicles, ensuring comfort, safety, and excellent wildlife viewing opportunities throughout your journey.
Health and Medical Information
Yellow Fever Vaccine
Normally countries in the Yellow Fever zone (including Kenya and Uganda) do not require yellow fever vaccine from travellers coming from countries outside of the yellow fever risk zone.
Canada and USA are not within the Yellow Fever Zone. However, Passport Canadian and USA Passport Holders transiting through Ethiopia for more than 24 Hours, will require a Yellow Fever Certificate.
The following Central and South America Countries are categorized as Yellow Fever Risk Zones; therefore, travellers from these countries will require Yellow Vaccine.
Argentina, Bolivia, Brazil, Colombia, Ecuador, French Guiana, Guyana, Panama, Paraguay, Peru
Suriname, Trinidad and Tobago, Venezuela
Yellow Fever Vaccine needs to be taken at least 14 days before travel.
Malaria
Malaria is endemic to Kenya and Tanzania, kindly consult your doctor before travelling to Kenya.
All the same, please take the following precautions:
• Dress in warm clothing in the evenings and at night; use repellents against mosquitoes and use insecticide sprays in rooms before sleeping (or before going for dinner). This area is right at the Equator, and the hot sun can cause sunburn very quickly- including on cloudy days.
• Sun creams, lip balm, hats and sunglasses are recommended.
• Although tap water in the big towns is potable, we advise you to drink mineral water always. In the hotels/ lodges during the safaris, there is always a jar/bottle/thermos of filtered water in the rooms, which is convenient for using for cleaning your teeth.
• The mineral water in the hotels/ lodges has quite an elevated price. You may buy some bottled water at the local supermarkets at a more reasonable price.
Safety notices
As it is the case in most regions of the world, security is a topic that should be kept in mind. Nairobi and Mombasa are generally safe during the day, as long as narrow alleys or isolated streets are avoided. We advise you not to walk in the streets in the dark. If you wish to travel by night, always call for a taxi.
Do not carry a lot of money with you when you go out; only the amount you think you will spend. While walking in the streets, don’t wear jewellery or valuables that bring attention to you. Please leave all valuables (jewellery, travel documents, cameras etc) in the safes or safety deposit boxes of the hotel you are staying at. Please do not leave anything of value lying around your hotel room.
Food, Drink and Cuisine Advice
During the safari, all your meals will be taken in the hotels.
In Nairobi; generally, only breakfast is included in your hotel accommodation; Lunch and dinner billed separately.
The food is of an excellent quality and you may eat all the types of fruits and vegetables without worry.
The meal plan is usually as follows: but could vary from one hotel to another
• Full breakfast: Between 0700 hrs and 0930 hrs;
• Buffet lunch: Served from about 1230 hrs;
• Buffet Dinner: Served from 1900hrs to 2130hrs
Most of the hotels stock both local and imported beers and wines, liquors, fruit juices and refreshments available. Drinks are not included (unless otherwise stated).
If you require a special diet or are vegetarian, please make sure you communicate this to the reception at the time of your arrival at the hotel.
Kenya offers a wide variety of cuisines and dining experiences, ranging from local eateries and casual restaurants to fine dining establishments. Many luxury hotels, safari lodges, and beach resorts feature excellent restaurants serving both international and authentic Kenyan cuisine. Fast food restaurants are common in malls which are in every area of Nairobi and other major cities.
Kenyan cuisine is well worth exploring during your visit. Popular local dishes include Nyama Choma (grilled meat), Pilau (fragrant spiced rice), Ugali (a maize meal staple), managu, terere (greens) and mukimo, a delicious mashed combination of potatoes, peas, maize, and greens. Fresh fish and seafood from the Kenyan coast are also popular specialties.
The staple food in Kenya is Ugali, a firm maize meal served with grilled meat, fish, vegetables, or hearty stews. Rice, beans, chapati, plantains, and seasonal vegetables are also commonly enjoyed throughout the country.
Along the Kenyan coast, visitors can savour the region's distinctive Swahili cuisine, which reflects African, Arab, Indian, and Persian influences. Dishes are rich in aromatic spices, coconut milk, tropical fruits, and freshly caught seafood, including prawns, lobster, crab, octopus, and a variety of ocean fish. Dining in Diani ranges from relaxed beachfront cafés to award-winning restaurants offering spectacular Indian Ocean views.
Climate and Weather
Kenya lies on the equator and has a pleasant tropical climate, but there are large regional climatic variations influenced by several factors, including altitude. Temperatures drop by about 6°C for every 1000m you climb (or 3.5°F per 1000ft). Kenya’s daytime temperatures average between 20°C/68°F and 28°C/82°F, but it is warmer on the coast. The coast is hot and humid all year round, but the heat is pleasant and tempered by the monsoon winds. Kenya is too close to the equator to experience a real winter and summer. There is, however, both a dry and wet season.
Long Rains: March to May
Short Rains: November to December
Dry season: January to February; June to October
The dry season from June to October and January to February is generally considered the best time for wildlife viewing, as animals congregate around water sources and vegetation is less dense.
During this period, mornings and evenings in higher-altitude areas can be quite cool, particularly during June, July, and August (atleast for the Kenyan person)
Visitors are advised to pack lightweight, breathable clothing for warm daytime temperatures, together with a warm jacket or fleece for early morning game drives and cooler evenings in the highland regions. Comfortable walking shoes, a hat, sunglasses, and sunscreen are also recommended for outdoor activities.
Clothing and Dress Recommendation
Comfortable, casual, lightweight clothing is ideal for travel in Kenya, particularly while on safari. Temperatures can be quite cool during the early mornings and evenings, especially in higher-altitude areas Dressing in layers is recommended, allowing you to stay warm during early morning game drives and comfortably remove layers as the day warms up.
Neutral-coloured clothing such as khaki, beige, olive, and brown is best for safari activities, as these colours blend into the natural surroundings and are less likely to attract insects. Convertible safari trousers with zip-off legs are particularly practical, as they can easily be adapted to changing temperatures throughout the day. Walking shorts, lightweight trousers, cotton shirts, and T-shirts are all excellent choices.
A lightweight safari jacket or windbreaker, together with a warm sweater or fleece jacket, is recommended for cool mornings and evenings. Long-sleeved shirts and long trousers are useful for protection against the sun and insects, particularly after sunset. A lightweight rain jacket is also advisable, especially if travelling during Kenya's rainy seasons.
A wide-brimmed hat or cap with a secure strap, sunglasses, and sunscreen are essential for protection against the African sun. Most safaris involve minimal walking, so a comfortable pair of walking or lightweight hiking shoes, together with a pair of sandals for relaxing at your lodge or camp, will generally be sufficient. If participating in guided bush walks, shoes with sturdy, thorn-resistant soles are recommended.
In Kenya's major cities, the dress code is generally conservative but not overly formal. Casual attire such as jeans, lightweight trousers, skirts, dresses, and smart tops is perfectly acceptable. Along the Kenyan coast, lightweight tropical clothing is ideal. Swimwear is appropriate at beaches, hotels, and resorts, but visitors are encouraged to cover up with a shirt, wrap, or shorts when away from the beach or walking through public areas, in keeping with local customs and the predominantly Muslim culture of the coast.
When visiting churches, mosques, or other places of worship, visitors should ensure that their shoulders and knees are covered as a sign of respect.
Internet Availability
Wi-Fi is readily available in major cities and hotels, as well as in almost all the main areas of the camps and lodges.
Electricity and Plug Standards
Most hotels use Solar and Generators. In some places the Generators function only in the morning, and at night. We use 240 volts and plugs with three spokes (UK). An adapter is all that you will need and are mostly available at the hotel receptions if you forget to carry one. A small deposit is required as security when you borrow the transformer, which is refundable.
General Guidance
It is convenient to travel light:
The safari vehicles do not have a lot of luggage capacity and for this reason, we recommend you pack light in soft duffel bags, light luggage. In any hotel with a stay of 2 days or more, laundry service is available at an additional expense.
We recommend you carry:
• Binoculars (INDISPENSABLE).
• Many more rolls of film than what you thought enough! up to 100 Photos per day during the safari. (It doesn’t weigh much, and could be slightly more expensive here).
• A torch.
• Insect Repellent.
• Lip balms and sun creams.
• Sunglasses
• Waist pouches for carrying money, passports and small valuables are very practical.
• Coloured biro pens, pencils, pictures, small books, balloons, etc. to give out as presents in case you visit a local village (they are more appropriate than sweets, and are more appreciated).
Do not carry:
Your gold Communion medal, diamonds, Grandmother’s pearls, gold watches, $200 sunglasses, etc.
In other words, carry things that will not be sorely missed in case of loss.
Tipping:
Most people, when visiting a foreign country, like to be given some guideline regarding tipping. Yet, this is truly voluntary and extremely personal matter. A tip is an indication of appreciation on the part of the guest for the services given and IS ONLY GIVEN WHEN THE SERVICE WAS UPTO YOUR EXPECTATIONS, and is offered after all the services have been completed, and is NEVER OBLIGATORY.
A guideline for each traveller follows below: -
Transfer driver: Airport/Hotel: US$ 5.00 per person per transfer
Driver/Guide: $15.00 per person, per day - To be given to your driver Guides at the end of the safari
Lodge Staff: $10.00 per person, per day.
Please Note:
Gratuities are expected by your guides but should only be given as a reward for exceptional service and it is at your discretion how much to tip or if you should tip at all. The above chart is only a guideline and there may be some unexpected gratuities that are not listed. Be prepared to tip additional $50 to $100 extra if required.
In addition to the above tips, please tip bartenders throughout according to use.
While on safari, most camps/lodges have a tip box in the front office for the staff. You are welcome to leave whatever you wish and a recommended amount is $10 per person/per day, as outlined in the above tipping chart.
It is appropriate to tip using small denominations of currency ($20 bills for example) as it is easier for your guide to cash or exchange into their local currency. Please have new bills, without any marks and tears.
Restaurants:
These guidelines are for lunches and dinners you may enjoy on your own, which are not included in your itinerary. If the menu says 10% service charge included, you do not need to tip. Otherwise, between 5 and 10 % of the total bill is considered usual and customary
Communication
Communication services in Kenya are generally reliable and comparable to those found in many parts of Europe and North America, although international calling charges through hotels can be relatively expensive. Most hotels, lodges, and camps offer telephone services, but rates for international calls are often significantly higher than using internet-based communication platforms.
Today, with smartphones and applications such as WhatsApp, communication is easy and affordable. Wi-Fi is available in most hotels, lodges, camps, and resorts, although connection speeds may vary depending on the location. In remote safari areas, internet access may be slower or available only in designated common areas.
Mobile Phones
Mobile phone coverage in Tanzania is extensive and continues to improve throughout the country. Major network providers offer coverage in most cities, towns, and many popular safari destinations. While signal strength may vary in remote wilderness areas, mobile service is generally available across the country.
Shopping:
Numerous shops and stalls selling a variety of souvenirs can be found in the towns and en route during the safaris. You can buy both traditional and modern jewellery, wood carvings, sculptures, soapstone figures, baskets and bags, safari attire, articles made from banana fibre, khangas and kikois
(khangas are the colourful wraps worn by women especially at the coast and in the countryside, while kikois are the wraps worn by men at the coast), precious stones like Tanzanite (violet/blue), semi-precious stones such as green Tsavorite, Tiger Eye and Malachite etc
It is important to bargain in most of the shops for a better price.
We also have some small “markets” such as the Maasai Market in Nairobi, where you can not only enjoy the hectic atmosphere but also find all types of arts and crafts for sale. This market is open air, operating at shopping malls on each day of the week (please ask your guide for a recommendation while in Nairobi).
Most hotels also have gift shops that sell souvenirs, T-shirts etc
In case you happen to purchase items of African craft while on safari and you decide you want the purchased items to be send to your home country, please make sure you clarify and confirm that the entire shipping costs are included in your invoice just to avoid any inconveniences upon delivery. Mostly, the shipping charges are normally done at the destination airport so as to be able to go through customs inspections and formalities. Kindly note that we take our clients to shopping areas that are highly recommendable for shopping, however Classic Safaris will not be held responsible for any damages caused during the shipping period of the said items. At the same time, the company shall not be held responsible for the non-sending of the purchased items to the agreed destination and will not accept any responsibility for shipment or customs charges.
Shopping hours:
Shopping hours are from 0830hrs to 1230hrs and 1400hrs to 1700hrs. Mondays to Fridays and from 0830hrs to 1300hrs on Saturdays. The bigger supermarkets do not shut over lunchtime, and stay open until 2000hrs during the week and 1800hrs on weekends. There some supermarkets in Nairobi those are now open 24 hours.
Wildlife, National Parks Rules:
• Please refrain from disturbing or feeding the animals in the parks.
• It is dangerous to try to touch them- they ARE wild.
• Please stay in the vehicle during game drives in the park.
• It is prohibited to sit on top of the vehicles, even while they are stationary.
Registration and hotel check in and Check out:
On arrival, you will fill in a registration card at the reception in order to obtain the room key.
Room occupancy is only guaranteed after 1200hrs on safari and after from 1400Hrs in the cities and Beach Hotels.
Check out is 1000Hrs unless otherwise stated or at 1800hrs in case you have contracted for a dayroom.
Extras bills will be paid at the reception. When this is cleared and the room key has been handed in, you will receive a luggage ticket which allows your luggage to leave the hotel, as it indicates all bills and outstanding matters have been cleared.
Liability:
The company is insured against legal liabilities arising from any injuries which might be received by passengers in its vehicles. The Company’s liability to passengers carried in its vehicles is governed by the laws of Kenya and no other Country, and all claims subject to the jurisdiction of the courts of Kenya.
The Company reserves the right to employ sub-contractors to carry out all or part of the Services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking conditions and cancellation provisions of the Travel organizer or the airline concerned.
Neither the Company, nor any person acting for, through or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omission
contained in the brochure or other literature, late or non-confirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
In addition, The Company shall have the right at any time at its discretion to cancel any tour or the reminder thereof or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, avalanches, strike, war, government or interference or any other cause whatsoever. The extra expense incurred as a result thereof shall be the responsibility of the passenger.
Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari.
Governing Law:
All terms and conditions of this agreement shall be governed by and construed in accordance to the laws of Kenya, and any litigation necessary to resolve disputes between the parties shall be field in the courts located in Kenya where such a dispute cannot be solved through arbitration.
All terms and conditions of this Agreement shall be governed by and construed in accordance with the laws of the Republic of Kenya.
Any dispute, claim, or controversy arising out of or relating to this Agreement shall, where possible, first be resolved amicably through negotiation and/or arbitration between the parties. In the event that such dispute cannot be resolved through arbitration, any legal proceedings necessary to resolve the matter shall be instituted and heard in the courts of competent jurisdiction in Kenya, which shall have exclusive jurisdiction over such disputes.
Introduction
Kenya is one of Africa's most captivating travel destinations, renowned for its breathtaking landscapes, abundant wildlife, rich cultural heritage, and warm hospitality. Situated on the eastern coast of Africa, Kenya borders Tanzania, Uganda, South Sudan, Ethiopia, Somalia, and the Indian Ocean.
From the iconic savannahs of the Maasai Mara and the snow-capped peaks of Mount Kenya to the pristine white-sand beaches of the Kenyan coast, the country offers an incredible variety of experiences. Visitors can enjoy thrilling wildlife safaris, witness the Great Migration (seasonal), explore vibrant cities, hike scenic mountains, relax on tropical beaches, and immerse themselves in the traditions of over 40 diverse ethnic communities.
Population: Approximately 57 million
Capital City: Nairobi
Official Languages: English and Kiswahili (Swahili)
Ethnic Groups: More than 40 ethnic groups
Major Religions: Christianity, Islam, and traditional African beliefs
Major Cities: Nairobi, Mombasa and Kisumu
Entry Requirements
Kenya has replaced its e-visa system with an Electronic Travel Authorization system (ETA), which is now operational. Apart from holders of valid Kenya Passports, holders of Kenya Permanent Residence, valid Work Permits and Passes and Citizens of the East African Partner States, all visitors including infants and children who intend to travel to the Republic of Kenya, must have an approved ETA before the start of their journey.
Visitors should apply for the ETA via www.etakenya.go.ke and pay a processing fee of USD $34. All ETA applications for Kenya should be submitted at least 3 days prior to travel, to ensure adequate time for authorization. It is highly recommended that travellers apply as soon as they have booked their accommodation and flight tickets and we suggest that families apply as a group.
Passport
Passport must be valid for at least 6 months beyond your date of entry and have at least 1 blank page.
Travel Insurance
Before travelling, all visitors are strongly advised to purchase comprehensive travel health insurance that covers international travel, including medical expenses, hospitalization, emergency medical treatment, and emergency medical evacuation.
Banking and Currency
Money
The currency in Kenya is the Kenyan Shilling (KES; symbol Ksh). 1 Kenyan Shilling = 100 cents. Notes are in denominations of KSh1,000, 500, 200, 100 and 50. Coins are in denominations of KSh20, 10, 5 and 1.
The local currency is the Kenyan shilling, and the Tanzanian shilling respectively.
1 US dollar = 100 Kenyan shillings; (these changes based on the currency fluctuation)
Please respect the local currency and note that it is a criminal offence in both countries to damage or tear the local currency.
Money may be changed easily at airports, hotels, banks and Forex Bureau. Please avoid changing money in the street with money vendors, as they are operating illegally. It is unnecessary to carry excessive amounts of money (on safari, all meals are included, except for the drinks) and credit cards are widely accepted for payment of meals outside the meal plan, hotel extras, shopping etc.
The equivalent of USD 100 per person is a guideline for exchange, as you may use your credit cards such as VISA or MASTERCARD for any additional costs, in most of the places you will visit.
If at the end of the safari, you have any left-over local currency, this may be changed back into dollars, at the airport.
There are no restrictions on the import or export of local or foreign currency. However, amounts exceeding US$5,000 or equivalent must be declared.
Banking
Banking hours: Monday-Friday 09h00-16h00, Saturday 09h00-12h00. Banks in Mombasa and the coastal areas typically open and close half an hour earlier.
Credits Cards are widely accepted in all major hotels and more upmarket establishments, with the most recognized being Master Card and Visa. American Express and Diners Club cards are occasionally accepted. However, you will need some cash handy because smaller shops will only accept cash.
Almost every bank now has an ATM, and they are increasingly being installed at, malls, shopping centres and petrol stations in cities and large towns.
Travel, Transport and Getting Around
Kenya is well connected by both domestic and international air, road, and rail networks, making travel throughout the country convenient and efficient.
Air Travel
Kenya's main international gateway in Nairobi is Jomo Kenyatta International Airport (JKIA) in Nairobi, while Wilson Airport serves as the country's primary domestic airport, handling scheduled and charter flights to most safari destinations. For more information, visit www.kaa.go.ke.
The coastal city of Mombasa is served by Moi International Airport, which accommodates both domestic and international flights.
Kenya has over 150 airports and airstrips, with daily scheduled flights to the country's most popular safari and coastal destinations. In addition to commercial airlines, several private charter operators provide services from Wilson Airport to national parks, conservancies, and remote lodges.
Baggage Allowance
On most domestic safari flights, baggage is limited to 15 kg (33 lbs) per person, including hand luggage. Soft-sided duffel bags are mandatory, as they are easier to load into small aircraft. Excess luggage can usually be stored with your tour operator, hotel, or airline in Nairobi. All baggage dimensions should strictly be within these dimensions; 60 × 45 × 30 cm (Length × Width × Depth).
Road Travel
Kenya has an extensive road network linking major cities and tourist destinations. Most highways are paved and generally in good condition, and vehicles drive on the left-hand side of the road.
While major roads are well maintained, many secondary roads and those within national parks and reserves are unpaved and can become rough or muddy during the rainy seasons. A 4-wheel-drive vehicle is recommended for travel to many safari areas.
Car Hire
Both chauffeur-driven and self-drive vehicles are available through tour operators and international car hire companies. However, self-driving is generally not recommended for first-time visitors, particularly when travelling to remote safari destinations.
Drivers must typically be at least 23 years of age and possess a valid driving licence from their home country (or an International Driving Permit if required). Third-party insurance is mandatory, and additional collision damage cover is strongly recommended. A valid credit card is usually required when hiring a vehicle.
Public Transport
Kenya offers several public transport options, including matatus (shared minibuses), intercity buses, taxis, and ride-hailing services.
Matatus provide affordable transport between towns and cities, although they may not be the most comfortable or convenient option for visitors. Long-distance bus companies connect most major destinations across the country and are an economical means of travel.
In Nairobi, Mombasa, Kisumu, and other major towns, ride-hailing services such as Uber, Bolt, and Little Cab are widely available, reliable, and metered. Traditional taxis are also readily available, but fares should be agreed upon before commencing the journey if the vehicle is not metered.
Three-wheeled tuk-tuks (auto rickshaws) are a popular and inexpensive mode of transport in many coastal towns, particularly in Mombasa, Diani, Malindi, and Watamu.
For visitors travelling on safari, transport is typically provided by your tour operator in specially designed 4x4 safari vehicles, ensuring comfort, safety, and excellent wildlife viewing opportunities throughout your journey.
Health and Medical Information
Yellow Fever Vaccine
Normally countries in the Yellow Fever zone (including Kenya and Uganda) do not require yellow fever vaccine from travellers coming from countries outside of the yellow fever risk zone.
Canada and USA are not within the Yellow Fever Zone. However, Passport Canadian and USA Passport Holders transiting through Ethiopia for more than 24 Hours, will require a Yellow Fever Certificate.
The following Central and South America Countries are categorized as Yellow Fever Risk Zones; therefore, travellers from these countries will require Yellow Vaccine.
Argentina, Bolivia, Brazil, Colombia, Ecuador, French Guiana, Guyana, Panama, Paraguay, Peru
Suriname, Trinidad and Tobago, Venezuela
Yellow Fever Vaccine needs to be taken at least 14 days before travel.
Malaria
Malaria is endemic to Kenya and Tanzania, kindly consult your doctor before travelling to Kenya.
All the same, please take the following precautions:
• Dress in warm clothing in the evenings and at night; use repellents against mosquitoes and use insecticide sprays in rooms before sleeping (or before going for dinner). This area is right at the Equator, and the hot sun can cause sunburn very quickly- including on cloudy days.
• Sun creams, lip balm, hats and sunglasses are recommended.
• Although tap water in the big towns is potable, we advise you to drink mineral water always. In the hotels/ lodges during the safaris, there is always a jar/bottle/thermos of filtered water in the rooms, which is convenient for using for cleaning your teeth.
• The mineral water in the hotels/ lodges has quite an elevated price. You may buy some bottled water at the local supermarkets at a more reasonable price.
Safety notices
As it is the case in most regions of the world, security is a topic that should be kept in mind. Nairobi and Mombasa are generally safe during the day, as long as narrow alleys or isolated streets are avoided. We advise you not to walk in the streets in the dark. If you wish to travel by night, always call for a taxi.
Do not carry a lot of money with you when you go out; only the amount you think you will spend. While walking in the streets, don’t wear jewellery or valuables that bring attention to you. Please leave all valuables (jewellery, travel documents, cameras etc) in the safes or safety deposit boxes of the hotel you are staying at. Please do not leave anything of value lying around your hotel room.
Food, Drink and Cuisine Advice
During the safari, all your meals will be taken in the hotels.
In Nairobi; generally, only breakfast is included in your hotel accommodation; Lunch and dinner billed separately.
The food is of an excellent quality and you may eat all the types of fruits and vegetables without worry.
The meal plan is usually as follows: but could vary from one hotel to another
• Full breakfast: Between 0700 hrs and 0930 hrs;
• Buffet lunch: Served from about 1230 hrs;
• Buffet Dinner: Served from 1900hrs to 2130hrs
Most of the hotels stock both local and imported beers and wines, liquors, fruit juices and refreshments available. Drinks are not included (unless otherwise stated).
If you require a special diet or are vegetarian, please make sure you communicate this to the reception at the time of your arrival at the hotel.
Kenya offers a wide variety of cuisines and dining experiences, ranging from local eateries and casual restaurants to fine dining establishments. Many luxury hotels, safari lodges, and beach resorts feature excellent restaurants serving both international and authentic Kenyan cuisine. Fast food restaurants are common in malls which are in every area of Nairobi and other major cities.
Kenyan cuisine is well worth exploring during your visit. Popular local dishes include Nyama Choma (grilled meat), Pilau (fragrant spiced rice), Ugali (a maize meal staple), managu, terere (greens) and mukimo, a delicious mashed combination of potatoes, peas, maize, and greens. Fresh fish and seafood from the Kenyan coast are also popular specialties.
The staple food in Kenya is Ugali, a firm maize meal served with grilled meat, fish, vegetables, or hearty stews. Rice, beans, chapati, plantains, and seasonal vegetables are also commonly enjoyed throughout the country.
Along the Kenyan coast, visitors can savour the region's distinctive Swahili cuisine, which reflects African, Arab, Indian, and Persian influences. Dishes are rich in aromatic spices, coconut milk, tropical fruits, and freshly caught seafood, including prawns, lobster, crab, octopus, and a variety of ocean fish. Dining in Diani ranges from relaxed beachfront cafés to award-winning restaurants offering spectacular Indian Ocean views.
Climate and Weather
Kenya lies on the equator and has a pleasant tropical climate, but there are large regional climatic variations influenced by several factors, including altitude. Temperatures drop by about 6°C for every 1000m you climb (or 3.5°F per 1000ft). Kenya’s daytime temperatures average between 20°C/68°F and 28°C/82°F, but it is warmer on the coast. The coast is hot and humid all year round, but the heat is pleasant and tempered by the monsoon winds. Kenya is too close to the equator to experience a real winter and summer. There is, however, both a dry and wet season.
Long Rains: March to May
Short Rains: November to December
Dry season: January to February; June to October
The dry season from June to October and January to February is generally considered the best time for wildlife viewing, as animals congregate around water sources and vegetation is less dense.
During this period, mornings and evenings in higher-altitude areas can be quite cool, particularly during June, July, and August (atleast for the Kenyan person)
Visitors are advised to pack lightweight, breathable clothing for warm daytime temperatures, together with a warm jacket or fleece for early morning game drives and cooler evenings in the highland regions. Comfortable walking shoes, a hat, sunglasses, and sunscreen are also recommended for outdoor activities.
Clothing and Dress Recommendation
Comfortable, casual, lightweight clothing is ideal for travel in Kenya, particularly while on safari. Temperatures can be quite cool during the early mornings and evenings, especially in higher-altitude areas Dressing in layers is recommended, allowing you to stay warm during early morning game drives and comfortably remove layers as the day warms up.
Neutral-coloured clothing such as khaki, beige, olive, and brown is best for safari activities, as these colours blend into the natural surroundings and are less likely to attract insects. Convertible safari trousers with zip-off legs are particularly practical, as they can easily be adapted to changing temperatures throughout the day. Walking shorts, lightweight trousers, cotton shirts, and T-shirts are all excellent choices.
A lightweight safari jacket or windbreaker, together with a warm sweater or fleece jacket, is recommended for cool mornings and evenings. Long-sleeved shirts and long trousers are useful for protection against the sun and insects, particularly after sunset. A lightweight rain jacket is also advisable, especially if travelling during Kenya's rainy seasons.
A wide-brimmed hat or cap with a secure strap, sunglasses, and sunscreen are essential for protection against the African sun. Most safaris involve minimal walking, so a comfortable pair of walking or lightweight hiking shoes, together with a pair of sandals for relaxing at your lodge or camp, will generally be sufficient. If participating in guided bush walks, shoes with sturdy, thorn-resistant soles are recommended.
In Kenya's major cities, the dress code is generally conservative but not overly formal. Casual attire such as jeans, lightweight trousers, skirts, dresses, and smart tops is perfectly acceptable. Along the Kenyan coast, lightweight tropical clothing is ideal. Swimwear is appropriate at beaches, hotels, and resorts, but visitors are encouraged to cover up with a shirt, wrap, or shorts when away from the beach or walking through public areas, in keeping with local customs and the predominantly Muslim culture of the coast.
When visiting churches, mosques, or other places of worship, visitors should ensure that their shoulders and knees are covered as a sign of respect.
Internet Availability
Wi-Fi is readily available in major cities and hotels, as well as in almost all the main areas of the camps and lodges.
Electricity and Plug Standards
Most hotels use Solar and Generators. In some places the Generators function only in the morning, and at night. We use 240 volts and plugs with three spokes (UK). An adapter is all that you will need and are mostly available at the hotel receptions if you forget to carry one. A small deposit is required as security when you borrow the transformer, which is refundable.
General Guidance
It is convenient to travel light:
The safari vehicles do not have a lot of luggage capacity and for this reason, we recommend you pack light in soft duffel bags, light luggage. In any hotel with a stay of 2 days or more, laundry service is available at an additional expense.
We recommend you carry:
• Binoculars (INDISPENSABLE).
• Many more rolls of film than what you thought enough! up to 100 Photos per day during the safari. (It doesn’t weigh much, and could be slightly more expensive here).
• A torch.
• Insect Repellent.
• Lip balms and sun creams.
• Sunglasses
• Waist pouches for carrying money, passports and small valuables are very practical.
• Coloured biro pens, pencils, pictures, small books, balloons, etc. to give out as presents in case you visit a local village (they are more appropriate than sweets, and are more appreciated).
Do not carry:
Your gold Communion medal, diamonds, Grandmother’s pearls, gold watches, $200 sunglasses, etc.
In other words, carry things that will not be sorely missed in case of loss.
Tipping:
Most people, when visiting a foreign country, like to be given some guideline regarding tipping. Yet, this is truly voluntary and extremely personal matter. A tip is an indication of appreciation on the part of the guest for the services given and IS ONLY GIVEN WHEN THE SERVICE WAS UPTO YOUR EXPECTATIONS, and is offered after all the services have been completed, and is NEVER OBLIGATORY.
A guideline for each traveller follows below: -
Transfer driver: Airport/Hotel: US$ 5.00 per person per transfer
Driver/Guide: $15.00 per person, per day - To be given to your driver Guides at the end of the safari
Lodge Staff: $10.00 per person, per day.
Please Note:
Gratuities are expected by your guides but should only be given as a reward for exceptional service and it is at your discretion how much to tip or if you should tip at all. The above chart is only a guideline and there may be some unexpected gratuities that are not listed. Be prepared to tip additional $50 to $100 extra if required.
In addition to the above tips, please tip bartenders throughout according to use.
While on safari, most camps/lodges have a tip box in the front office for the staff. You are welcome to leave whatever you wish and a recommended amount is $10 per person/per day, as outlined in the above tipping chart.
It is appropriate to tip using small denominations of currency ($20 bills for example) as it is easier for your guide to cash or exchange into their local currency. Please have new bills, without any marks and tears.
Restaurants:
These guidelines are for lunches and dinners you may enjoy on your own, which are not included in your itinerary. If the menu says 10% service charge included, you do not need to tip. Otherwise, between 5 and 10 % of the total bill is considered usual and customary
Communication
Communication services in Kenya are generally reliable and comparable to those found in many parts of Europe and North America, although international calling charges through hotels can be relatively expensive. Most hotels, lodges, and camps offer telephone services, but rates for international calls are often significantly higher than using internet-based communication platforms.
Today, with smartphones and applications such as WhatsApp, communication is easy and affordable. Wi-Fi is available in most hotels, lodges, camps, and resorts, although connection speeds may vary depending on the location. In remote safari areas, internet access may be slower or available only in designated common areas.
Mobile Phones
Mobile phone coverage in Tanzania is extensive and continues to improve throughout the country. Major network providers offer coverage in most cities, towns, and many popular safari destinations. While signal strength may vary in remote wilderness areas, mobile service is generally available across the country.
Shopping:
Numerous shops and stalls selling a variety of souvenirs can be found in the towns and en route during the safaris. You can buy both traditional and modern jewellery, wood carvings, sculptures, soapstone figures, baskets and bags, safari attire, articles made from banana fibre, khangas and kikois
(khangas are the colourful wraps worn by women especially at the coast and in the countryside, while kikois are the wraps worn by men at the coast), precious stones like Tanzanite (violet/blue), semi-precious stones such as green Tsavorite, Tiger Eye and Malachite etc
It is important to bargain in most of the shops for a better price.
We also have some small “markets” such as the Maasai Market in Nairobi, where you can not only enjoy the hectic atmosphere but also find all types of arts and crafts for sale. This market is open air, operating at shopping malls on each day of the week (please ask your guide for a recommendation while in Nairobi).
Most hotels also have gift shops that sell souvenirs, T-shirts etc
In case you happen to purchase items of African craft while on safari and you decide you want the purchased items to be send to your home country, please make sure you clarify and confirm that the entire shipping costs are included in your invoice just to avoid any inconveniences upon delivery. Mostly, the shipping charges are normally done at the destination airport so as to be able to go through customs inspections and formalities. Kindly note that we take our clients to shopping areas that are highly recommendable for shopping, however Classic Safaris will not be held responsible for any damages caused during the shipping period of the said items. At the same time, the company shall not be held responsible for the non-sending of the purchased items to the agreed destination and will not accept any responsibility for shipment or customs charges.
Shopping hours:
Shopping hours are from 0830hrs to 1230hrs and 1400hrs to 1700hrs. Mondays to Fridays and from 0830hrs to 1300hrs on Saturdays. The bigger supermarkets do not shut over lunchtime, and stay open until 2000hrs during the week and 1800hrs on weekends. There some supermarkets in Nairobi those are now open 24 hours.
Wildlife, National Parks Rules:
• Please refrain from disturbing or feeding the animals in the parks.
• It is dangerous to try to touch them- they ARE wild.
• Please stay in the vehicle during game drives in the park.
• It is prohibited to sit on top of the vehicles, even while they are stationary.
Registration and hotel check in and Check out:
On arrival, you will fill in a registration card at the reception in order to obtain the room key.
Room occupancy is only guaranteed after 1200hrs on safari and after from 1400Hrs in the cities and Beach Hotels.
Check out is 1000Hrs unless otherwise stated or at 1800hrs in case you have contracted for a dayroom.
Extras bills will be paid at the reception. When this is cleared and the room key has been handed in, you will receive a luggage ticket which allows your luggage to leave the hotel, as it indicates all bills and outstanding matters have been cleared.
Liability:
The company is insured against legal liabilities arising from any injuries which might be received by passengers in its vehicles. The Company’s liability to passengers carried in its vehicles is governed by the laws of Kenya and no other Country, and all claims subject to the jurisdiction of the courts of Kenya.
The Company reserves the right to employ sub-contractors to carry out all or part of the Services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking conditions and cancellation provisions of the Travel organizer or the airline concerned.
Neither the Company, nor any person acting for, through or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omission
contained in the brochure or other literature, late or non-confirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
In addition, The Company shall have the right at any time at its discretion to cancel any tour or the reminder thereof or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, avalanches, strike, war, government or interference or any other cause whatsoever. The extra expense incurred as a result thereof shall be the responsibility of the passenger.
Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari.
Governing Law:
All terms and conditions of this agreement shall be governed by and construed in accordance to the laws of Kenya, and any litigation necessary to resolve disputes between the parties shall be field in the courts located in Kenya where such a dispute cannot be solved through arbitration.
All terms and conditions of this Agreement shall be governed by and construed in accordance with the laws of the Republic of Kenya.
Any dispute, claim, or controversy arising out of or relating to this Agreement shall, where possible, first be resolved amicably through negotiation and/or arbitration between the parties. In the event that such dispute cannot be resolved through arbitration, any legal proceedings necessary to resolve the matter shall be instituted and heard in the courts of competent jurisdiction in Kenya, which shall have exclusive jurisdiction over such disputes.
Introduction
Kenya is one of Africa's most captivating travel destinations, renowned for its breathtaking landscapes, abundant wildlife, rich cultural heritage, and warm hospitality. Situated on the eastern coast of Africa, Kenya borders Tanzania, Uganda, South Sudan, Ethiopia, Somalia, and the Indian Ocean.
From the iconic savannahs of the Maasai Mara and the snow-capped peaks of Mount Kenya to the pristine white-sand beaches of the Kenyan coast, the country offers an incredible variety of experiences. Visitors can enjoy thrilling wildlife safaris, witness the Great Migration (seasonal), explore vibrant cities, hike scenic mountains, relax on tropical beaches, and immerse themselves in the traditions of over 40 diverse ethnic communities.
Population: Approximately 57 million
Capital City: Nairobi
Official Languages: English and Kiswahili (Swahili)
Ethnic Groups: More than 40 ethnic groups
Major Religions: Christianity, Islam, and traditional African beliefs
Major Cities: Nairobi, Mombasa and Kisumu
Entry Requirements
Kenya has replaced its e-visa system with an Electronic Travel Authorization system (ETA), which is now operational. Apart from holders of valid Kenya Passports, holders of Kenya Permanent Residence, valid Work Permits and Passes and Citizens of the East African Partner States, all visitors including infants and children who intend to travel to the Republic of Kenya, must have an approved ETA before the start of their journey.
Visitors should apply for the ETA via www.etakenya.go.ke and pay a processing fee of USD $34. All ETA applications for Kenya should be submitted at least 3 days prior to travel, to ensure adequate time for authorization. It is highly recommended that travellers apply as soon as they have booked their accommodation and flight tickets and we suggest that families apply as a group.
Passport
Passport must be valid for at least 6 months beyond your date of entry and have at least 1 blank page.
Travel Insurance
Before travelling, all visitors are strongly advised to purchase comprehensive travel health insurance that covers international travel, including medical expenses, hospitalization, emergency medical treatment, and emergency medical evacuation.
Banking and Currency
Money
The currency in Kenya is the Kenyan Shilling (KES; symbol Ksh). 1 Kenyan Shilling = 100 cents. Notes are in denominations of KSh1,000, 500, 200, 100 and 50. Coins are in denominations of KSh20, 10, 5 and 1.
The local currency is the Kenyan shilling, and the Tanzanian shilling respectively.
1 US dollar = 100 Kenyan shillings; (these changes based on the currency fluctuation)
Please respect the local currency and note that it is a criminal offence in both countries to damage or tear the local currency.
Money may be changed easily at airports, hotels, banks and Forex Bureau. Please avoid changing money in the street with money vendors, as they are operating illegally. It is unnecessary to carry excessive amounts of money (on safari, all meals are included, except for the drinks) and credit cards are widely accepted for payment of meals outside the meal plan, hotel extras, shopping etc.
The equivalent of USD 100 per person is a guideline for exchange, as you may use your credit cards such as VISA or MASTERCARD for any additional costs, in most of the places you will visit.
If at the end of the safari, you have any left-over local currency, this may be changed back into dollars, at the airport.
There are no restrictions on the import or export of local or foreign currency. However, amounts exceeding US$5,000 or equivalent must be declared.
Banking
Banking hours: Monday-Friday 09h00-16h00, Saturday 09h00-12h00. Banks in Mombasa and the coastal areas typically open and close half an hour earlier.
Credits Cards are widely accepted in all major hotels and more upmarket establishments, with the most recognized being Master Card and Visa. American Express and Diners Club cards are occasionally accepted. However, you will need some cash handy because smaller shops will only accept cash.
Almost every bank now has an ATM, and they are increasingly being installed at, malls, shopping centres and petrol stations in cities and large towns.
Travel, Transport and Getting Around
Kenya is well connected by both domestic and international air, road, and rail networks, making travel throughout the country convenient and efficient.
Air Travel
Kenya's main international gateway in Nairobi is Jomo Kenyatta International Airport (JKIA) in Nairobi, while Wilson Airport serves as the country's primary domestic airport, handling scheduled and charter flights to most safari destinations. For more information, visit www.kaa.go.ke.
The coastal city of Mombasa is served by Moi International Airport, which accommodates both domestic and international flights.
Kenya has over 150 airports and airstrips, with daily scheduled flights to the country's most popular safari and coastal destinations. In addition to commercial airlines, several private charter operators provide services from Wilson Airport to national parks, conservancies, and remote lodges.
Baggage Allowance
On most domestic safari flights, baggage is limited to 15 kg (33 lbs) per person, including hand luggage. Soft-sided duffel bags are mandatory, as they are easier to load into small aircraft. Excess luggage can usually be stored with your tour operator, hotel, or airline in Nairobi. All baggage dimensions should strictly be within these dimensions; 60 × 45 × 30 cm (Length × Width × Depth).
Road Travel
Kenya has an extensive road network linking major cities and tourist destinations. Most highways are paved and generally in good condition, and vehicles drive on the left-hand side of the road.
While major roads are well maintained, many secondary roads and those within national parks and reserves are unpaved and can become rough or muddy during the rainy seasons. A 4-wheel-drive vehicle is recommended for travel to many safari areas.
Car Hire
Both chauffeur-driven and self-drive vehicles are available through tour operators and international car hire companies. However, self-driving is generally not recommended for first-time visitors, particularly when travelling to remote safari destinations.
Drivers must typically be at least 23 years of age and possess a valid driving licence from their home country (or an International Driving Permit if required). Third-party insurance is mandatory, and additional collision damage cover is strongly recommended. A valid credit card is usually required when hiring a vehicle.
Public Transport
Kenya offers several public transport options, including matatus (shared minibuses), intercity buses, taxis, and ride-hailing services.
Matatus provide affordable transport between towns and cities, although they may not be the most comfortable or convenient option for visitors. Long-distance bus companies connect most major destinations across the country and are an economical means of travel.
In Nairobi, Mombasa, Kisumu, and other major towns, ride-hailing services such as Uber, Bolt, and Little Cab are widely available, reliable, and metered. Traditional taxis are also readily available, but fares should be agreed upon before commencing the journey if the vehicle is not metered.
Three-wheeled tuk-tuks (auto rickshaws) are a popular and inexpensive mode of transport in many coastal towns, particularly in Mombasa, Diani, Malindi, and Watamu.
For visitors travelling on safari, transport is typically provided by your tour operator in specially designed 4x4 safari vehicles, ensuring comfort, safety, and excellent wildlife viewing opportunities throughout your journey.
Health and Medical Information
Yellow Fever Vaccine
Normally countries in the Yellow Fever zone (including Kenya and Uganda) do not require yellow fever vaccine from travellers coming from countries outside of the yellow fever risk zone.
Canada and USA are not within the Yellow Fever Zone. However, Passport Canadian and USA Passport Holders transiting through Ethiopia for more than 24 Hours, will require a Yellow Fever Certificate.
The following Central and South America Countries are categorized as Yellow Fever Risk Zones; therefore, travellers from these countries will require Yellow Vaccine.
Argentina, Bolivia, Brazil, Colombia, Ecuador, French Guiana, Guyana, Panama, Paraguay, Peru
Suriname, Trinidad and Tobago, Venezuela
Yellow Fever Vaccine needs to be taken at least 14 days before travel.
Malaria
Malaria is endemic to Kenya and Tanzania, kindly consult your doctor before travelling to Kenya.
All the same, please take the following precautions:
• Dress in warm clothing in the evenings and at night; use repellents against mosquitoes and use insecticide sprays in rooms before sleeping (or before going for dinner). This area is right at the Equator, and the hot sun can cause sunburn very quickly- including on cloudy days.
• Sun creams, lip balm, hats and sunglasses are recommended.
• Although tap water in the big towns is potable, we advise you to drink mineral water always. In the hotels/ lodges during the safaris, there is always a jar/bottle/thermos of filtered water in the rooms, which is convenient for using for cleaning your teeth.
• The mineral water in the hotels/ lodges has quite an elevated price. You may buy some bottled water at the local supermarkets at a more reasonable price.
Safety notices
As it is the case in most regions of the world, security is a topic that should be kept in mind. Nairobi and Mombasa are generally safe during the day, as long as narrow alleys or isolated streets are avoided. We advise you not to walk in the streets in the dark. If you wish to travel by night, always call for a taxi.
Do not carry a lot of money with you when you go out; only the amount you think you will spend. While walking in the streets, don’t wear jewellery or valuables that bring attention to you. Please leave all valuables (jewellery, travel documents, cameras etc) in the safes or safety deposit boxes of the hotel you are staying at. Please do not leave anything of value lying around your hotel room.
Food, Drink and Cuisine Advice
During the safari, all your meals will be taken in the hotels.
In Nairobi; generally, only breakfast is included in your hotel accommodation; Lunch and dinner billed separately.
The food is of an excellent quality and you may eat all the types of fruits and vegetables without worry.
The meal plan is usually as follows: but could vary from one hotel to another
• Full breakfast: Between 0700 hrs and 0930 hrs;
• Buffet lunch: Served from about 1230 hrs;
• Buffet Dinner: Served from 1900hrs to 2130hrs
Most of the hotels stock both local and imported beers and wines, liquors, fruit juices and refreshments available. Drinks are not included (unless otherwise stated).
If you require a special diet or are vegetarian, please make sure you communicate this to the reception at the time of your arrival at the hotel.
Kenya offers a wide variety of cuisines and dining experiences, ranging from local eateries and casual restaurants to fine dining establishments. Many luxury hotels, safari lodges, and beach resorts feature excellent restaurants serving both international and authentic Kenyan cuisine. Fast food restaurants are common in malls which are in every area of Nairobi and other major cities.
Kenyan cuisine is well worth exploring during your visit. Popular local dishes include Nyama Choma (grilled meat), Pilau (fragrant spiced rice), Ugali (a maize meal staple), managu, terere (greens) and mukimo, a delicious mashed combination of potatoes, peas, maize, and greens. Fresh fish and seafood from the Kenyan coast are also popular specialties.
The staple food in Kenya is Ugali, a firm maize meal served with grilled meat, fish, vegetables, or hearty stews. Rice, beans, chapati, plantains, and seasonal vegetables are also commonly enjoyed throughout the country.
Along the Kenyan coast, visitors can savour the region's distinctive Swahili cuisine, which reflects African, Arab, Indian, and Persian influences. Dishes are rich in aromatic spices, coconut milk, tropical fruits, and freshly caught seafood, including prawns, lobster, crab, octopus, and a variety of ocean fish. Dining in Diani ranges from relaxed beachfront cafés to award-winning restaurants offering spectacular Indian Ocean views.
Climate and Weather
Kenya lies on the equator and has a pleasant tropical climate, but there are large regional climatic variations influenced by several factors, including altitude. Temperatures drop by about 6°C for every 1000m you climb (or 3.5°F per 1000ft). Kenya’s daytime temperatures average between 20°C/68°F and 28°C/82°F, but it is warmer on the coast. The coast is hot and humid all year round, but the heat is pleasant and tempered by the monsoon winds. Kenya is too close to the equator to experience a real winter and summer. There is, however, both a dry and wet season.
Long Rains: March to May
Short Rains: November to December
Dry season: January to February; June to October
The dry season from June to October and January to February is generally considered the best time for wildlife viewing, as animals congregate around water sources and vegetation is less dense.
During this period, mornings and evenings in higher-altitude areas can be quite cool, particularly during June, July, and August (atleast for the Kenyan person)
Visitors are advised to pack lightweight, breathable clothing for warm daytime temperatures, together with a warm jacket or fleece for early morning game drives and cooler evenings in the highland regions. Comfortable walking shoes, a hat, sunglasses, and sunscreen are also recommended for outdoor activities.
Clothing and Dress Recommendation
Comfortable, casual, lightweight clothing is ideal for travel in Kenya, particularly while on safari. Temperatures can be quite cool during the early mornings and evenings, especially in higher-altitude areas Dressing in layers is recommended, allowing you to stay warm during early morning game drives and comfortably remove layers as the day warms up.
Neutral-coloured clothing such as khaki, beige, olive, and brown is best for safari activities, as these colours blend into the natural surroundings and are less likely to attract insects. Convertible safari trousers with zip-off legs are particularly practical, as they can easily be adapted to changing temperatures throughout the day. Walking shorts, lightweight trousers, cotton shirts, and T-shirts are all excellent choices.
A lightweight safari jacket or windbreaker, together with a warm sweater or fleece jacket, is recommended for cool mornings and evenings. Long-sleeved shirts and long trousers are useful for protection against the sun and insects, particularly after sunset. A lightweight rain jacket is also advisable, especially if travelling during Kenya's rainy seasons.
A wide-brimmed hat or cap with a secure strap, sunglasses, and sunscreen are essential for protection against the African sun. Most safaris involve minimal walking, so a comfortable pair of walking or lightweight hiking shoes, together with a pair of sandals for relaxing at your lodge or camp, will generally be sufficient. If participating in guided bush walks, shoes with sturdy, thorn-resistant soles are recommended.
In Kenya's major cities, the dress code is generally conservative but not overly formal. Casual attire such as jeans, lightweight trousers, skirts, dresses, and smart tops is perfectly acceptable. Along the Kenyan coast, lightweight tropical clothing is ideal. Swimwear is appropriate at beaches, hotels, and resorts, but visitors are encouraged to cover up with a shirt, wrap, or shorts when away from the beach or walking through public areas, in keeping with local customs and the predominantly Muslim culture of the coast.
When visiting churches, mosques, or other places of worship, visitors should ensure that their shoulders and knees are covered as a sign of respect.
Internet Availability
Wi-Fi is readily available in major cities and hotels, as well as in almost all the main areas of the camps and lodges.
Electricity and Plug Standards
Most hotels use Solar and Generators. In some places the Generators function only in the morning, and at night. We use 240 volts and plugs with three spokes (UK). An adapter is all that you will need and are mostly available at the hotel receptions if you forget to carry one. A small deposit is required as security when you borrow the transformer, which is refundable.
General Guidance
It is convenient to travel light:
The safari vehicles do not have a lot of luggage capacity and for this reason, we recommend you pack light in soft duffel bags, light luggage. In any hotel with a stay of 2 days or more, laundry service is available at an additional expense.
We recommend you carry:
• Binoculars (INDISPENSABLE).
• Many more rolls of film than what you thought enough! up to 100 Photos per day during the safari. (It doesn’t weigh much, and could be slightly more expensive here).
• A torch.
• Insect Repellent.
• Lip balms and sun creams.
• Sunglasses
• Waist pouches for carrying money, passports and small valuables are very practical.
• Coloured biro pens, pencils, pictures, small books, balloons, etc. to give out as presents in case you visit a local village (they are more appropriate than sweets, and are more appreciated).
Do not carry:
Your gold Communion medal, diamonds, Grandmother’s pearls, gold watches, $200 sunglasses, etc.
In other words, carry things that will not be sorely missed in case of loss.
Tipping:
Most people, when visiting a foreign country, like to be given some guideline regarding tipping. Yet, this is truly voluntary and extremely personal matter. A tip is an indication of appreciation on the part of the guest for the services given and IS ONLY GIVEN WHEN THE SERVICE WAS UPTO YOUR EXPECTATIONS, and is offered after all the services have been completed, and is NEVER OBLIGATORY.
A guideline for each traveller follows below: -
Transfer driver: Airport/Hotel: US$ 5.00 per person per transfer
Driver/Guide: $15.00 per person, per day - To be given to your driver Guides at the end of the safari
Lodge Staff: $10.00 per person, per day.
Please Note:
Gratuities are expected by your guides but should only be given as a reward for exceptional service and it is at your discretion how much to tip or if you should tip at all. The above chart is only a guideline and there may be some unexpected gratuities that are not listed. Be prepared to tip additional $50 to $100 extra if required.
In addition to the above tips, please tip bartenders throughout according to use.
While on safari, most camps/lodges have a tip box in the front office for the staff. You are welcome to leave whatever you wish and a recommended amount is $10 per person/per day, as outlined in the above tipping chart.
It is appropriate to tip using small denominations of currency ($20 bills for example) as it is easier for your guide to cash or exchange into their local currency. Please have new bills, without any marks and tears.
Restaurants:
These guidelines are for lunches and dinners you may enjoy on your own, which are not included in your itinerary. If the menu says 10% service charge included, you do not need to tip. Otherwise, between 5 and 10 % of the total bill is considered usual and customary
Communication
Communication services in Kenya are generally reliable and comparable to those found in many parts of Europe and North America, although international calling charges through hotels can be relatively expensive. Most hotels, lodges, and camps offer telephone services, but rates for international calls are often significantly higher than using internet-based communication platforms.
Today, with smartphones and applications such as WhatsApp, communication is easy and affordable. Wi-Fi is available in most hotels, lodges, camps, and resorts, although connection speeds may vary depending on the location. In remote safari areas, internet access may be slower or available only in designated common areas.
Mobile Phones
Mobile phone coverage in Tanzania is extensive and continues to improve throughout the country. Major network providers offer coverage in most cities, towns, and many popular safari destinations. While signal strength may vary in remote wilderness areas, mobile service is generally available across the country.
Shopping:
Numerous shops and stalls selling a variety of souvenirs can be found in the towns and en route during the safaris. You can buy both traditional and modern jewellery, wood carvings, sculptures, soapstone figures, baskets and bags, safari attire, articles made from banana fibre, khangas and kikois
(khangas are the colourful wraps worn by women especially at the coast and in the countryside, while kikois are the wraps worn by men at the coast), precious stones like Tanzanite (violet/blue), semi-precious stones such as green Tsavorite, Tiger Eye and Malachite etc
It is important to bargain in most of the shops for a better price.
We also have some small “markets” such as the Maasai Market in Nairobi, where you can not only enjoy the hectic atmosphere but also find all types of arts and crafts for sale. This market is open air, operating at shopping malls on each day of the week (please ask your guide for a recommendation while in Nairobi).
Most hotels also have gift shops that sell souvenirs, T-shirts etc
In case you happen to purchase items of African craft while on safari and you decide you want the purchased items to be send to your home country, please make sure you clarify and confirm that the entire shipping costs are included in your invoice just to avoid any inconveniences upon delivery. Mostly, the shipping charges are normally done at the destination airport so as to be able to go through customs inspections and formalities. Kindly note that we take our clients to shopping areas that are highly recommendable for shopping, however Classic Safaris will not be held responsible for any damages caused during the shipping period of the said items. At the same time, the company shall not be held responsible for the non-sending of the purchased items to the agreed destination and will not accept any responsibility for shipment or customs charges.
Shopping hours:
Shopping hours are from 0830hrs to 1230hrs and 1400hrs to 1700hrs. Mondays to Fridays and from 0830hrs to 1300hrs on Saturdays. The bigger supermarkets do not shut over lunchtime, and stay open until 2000hrs during the week and 1800hrs on weekends. There some supermarkets in Nairobi those are now open 24 hours.
Wildlife, National Parks Rules:
• Please refrain from disturbing or feeding the animals in the parks.
• It is dangerous to try to touch them- they ARE wild.
• Please stay in the vehicle during game drives in the park.
• It is prohibited to sit on top of the vehicles, even while they are stationary.
Registration and hotel check in and Check out:
On arrival, you will fill in a registration card at the reception in order to obtain the room key.
Room occupancy is only guaranteed after 1200hrs on safari and after from 1400Hrs in the cities and Beach Hotels.
Check out is 1000Hrs unless otherwise stated or at 1800hrs in case you have contracted for a dayroom.
Extras bills will be paid at the reception. When this is cleared and the room key has been handed in, you will receive a luggage ticket which allows your luggage to leave the hotel, as it indicates all bills and outstanding matters have been cleared.
Liability:
The company is insured against legal liabilities arising from any injuries which might be received by passengers in its vehicles. The Company’s liability to passengers carried in its vehicles is governed by the laws of Kenya and no other Country, and all claims subject to the jurisdiction of the courts of Kenya.
The Company reserves the right to employ sub-contractors to carry out all or part of the Services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking conditions and cancellation provisions of the Travel organizer or the airline concerned.
Neither the Company, nor any person acting for, through or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omission
contained in the brochure or other literature, late or non-confirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
In addition, The Company shall have the right at any time at its discretion to cancel any tour or the reminder thereof or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, avalanches, strike, war, government or interference or any other cause whatsoever. The extra expense incurred as a result thereof shall be the responsibility of the passenger.
Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari.
Governing Law:
All terms and conditions of this agreement shall be governed by and construed in accordance to the laws of Kenya, and any litigation necessary to resolve disputes between the parties shall be field in the courts located in Kenya where such a dispute cannot be solved through arbitration.
All terms and conditions of this Agreement shall be governed by and construed in accordance with the laws of the Republic of Kenya.
Any dispute, claim, or controversy arising out of or relating to this Agreement shall, where possible, first be resolved amicably through negotiation and/or arbitration between the parties. In the event that such dispute cannot be resolved through arbitration, any legal proceedings necessary to resolve the matter shall be instituted and heard in the courts of competent jurisdiction in Kenya, which shall have exclusive jurisdiction over such disputes.v
Introduction
Kenya is one of Africa's most captivating travel destinations, renowned for its breathtaking landscapes, abundant wildlife, rich cultural heritage, and warm hospitality. Situated on the eastern coast of Africa, Kenya borders Tanzania, Uganda, South Sudan, Ethiopia, Somalia, and the Indian Ocean.
From the iconic savannahs of the Maasai Mara and the snow-capped peaks of Mount Kenya to the pristine white-sand beaches of the Kenyan coast, the country offers an incredible variety of experiences. Visitors can enjoy thrilling wildlife safaris, witness the Great Migration (seasonal), explore vibrant cities, hike scenic mountains, relax on tropical beaches, and immerse themselves in the traditions of over 40 diverse ethnic communities.
Population: Approximately 57 million
Capital City: Nairobi
Official Languages: English and Kiswahili (Swahili)
Ethnic Groups: More than 40 ethnic groups
Major Religions: Christianity, Islam, and traditional African beliefs
Major Cities: Nairobi, Mombasa and Kisumu
Entry Requirements
Kenya has replaced its e-visa system with an Electronic Travel Authorization system (ETA), which is now operational. Apart from holders of valid Kenya Passports, holders of Kenya Permanent Residence, valid Work Permits and Passes and Citizens of the East African Partner States, all visitors including infants and children who intend to travel to the Republic of Kenya, must have an approved ETA before the start of their journey.
Visitors should apply for the ETA via www.etakenya.go.ke and pay a processing fee of USD $34. All ETA applications for Kenya should be submitted at least 3 days prior to travel, to ensure adequate time for authorization. It is highly recommended that travellers apply as soon as they have booked their accommodation and flight tickets and we suggest that families apply as a group.
Passport
Passport must be valid for at least 6 months beyond your date of entry and have at least 1 blank page.
Travel Insurance
Before travelling, all visitors are strongly advised to purchase comprehensive travel health insurance that covers international travel, including medical expenses, hospitalization, emergency medical treatment, and emergency medical evacuation.
Banking and Currency
Money
The currency in Kenya is the Kenyan Shilling (KES; symbol Ksh). 1 Kenyan Shilling = 100 cents. Notes are in denominations of KSh1,000, 500, 200, 100 and 50. Coins are in denominations of KSh20, 10, 5 and 1.
The local currency is the Kenyan shilling, and the Tanzanian shilling respectively.
1 US dollar = 100 Kenyan shillings; (these changes based on the currency fluctuation)
Please respect the local currency and note that it is a criminal offence in both countries to damage or tear the local currency.
Money may be changed easily at airports, hotels, banks and Forex Bureau. Please avoid changing money in the street with money vendors, as they are operating illegally. It is unnecessary to carry excessive amounts of money (on safari, all meals are included, except for the drinks) and credit cards are widely accepted for payment of meals outside the meal plan, hotel extras, shopping etc.
The equivalent of USD 100 per person is a guideline for exchange, as you may use your credit cards such as VISA or MASTERCARD for any additional costs, in most of the places you will visit.
If at the end of the safari, you have any left-over local currency, this may be changed back into dollars, at the airport.
There are no restrictions on the import or export of local or foreign currency. However, amounts exceeding US$5,000 or equivalent must be declared.
Banking
Banking hours: Monday-Friday 09h00-16h00, Saturday 09h00-12h00. Banks in Mombasa and the coastal areas typically open and close half an hour earlier.
Credits Cards are widely accepted in all major hotels and more upmarket establishments, with the most recognized being Master Card and Visa. American Express and Diners Club cards are occasionally accepted. However, you will need some cash handy because smaller shops will only accept cash.
Almost every bank now has an ATM, and they are increasingly being installed at, malls, shopping centres and petrol stations in cities and large towns.
Travel, Transport and Getting Around
Kenya is well connected by both domestic and international air, road, and rail networks, making travel throughout the country convenient and efficient.
Air Travel
Kenya's main international gateway in Nairobi is Jomo Kenyatta International Airport (JKIA) in Nairobi, while Wilson Airport serves as the country's primary domestic airport, handling scheduled and charter flights to most safari destinations. For more information, visit www.kaa.go.ke.
The coastal city of Mombasa is served by Moi International Airport, which accommodates both domestic and international flights.
Kenya has over 150 airports and airstrips, with daily scheduled flights to the country's most popular safari and coastal destinations. In addition to commercial airlines, several private charter operators provide services from Wilson Airport to national parks, conservancies, and remote lodges.
Baggage Allowance
On most domestic safari flights, baggage is limited to 15 kg (33 lbs) per person, including hand luggage. Soft-sided duffel bags are mandatory, as they are easier to load into small aircraft. Excess luggage can usually be stored with your tour operator, hotel, or airline in Nairobi. All baggage dimensions should strictly be within these dimensions; 60 × 45 × 30 cm (Length × Width × Depth).
Road Travel
Kenya has an extensive road network linking major cities and tourist destinations. Most highways are paved and generally in good condition, and vehicles drive on the left-hand side of the road.
While major roads are well maintained, many secondary roads and those within national parks and reserves are unpaved and can become rough or muddy during the rainy seasons. A 4-wheel-drive vehicle is recommended for travel to many safari areas.
Car Hire
Both chauffeur-driven and self-drive vehicles are available through tour operators and international car hire companies. However, self-driving is generally not recommended for first-time visitors, particularly when travelling to remote safari destinations.
Drivers must typically be at least 23 years of age and possess a valid driving licence from their home country (or an International Driving Permit if required). Third-party insurance is mandatory, and additional collision damage cover is strongly recommended. A valid credit card is usually required when hiring a vehicle.
Public Transport
Kenya offers several public transport options, including matatus (shared minibuses), intercity buses, taxis, and ride-hailing services.
Matatus provide affordable transport between towns and cities, although they may not be the most comfortable or convenient option for visitors. Long-distance bus companies connect most major destinations across the country and are an economical means of travel.
In Nairobi, Mombasa, Kisumu, and other major towns, ride-hailing services such as Uber, Bolt, and Little Cab are widely available, reliable, and metered. Traditional taxis are also readily available, but fares should be agreed upon before commencing the journey if the vehicle is not metered.
Three-wheeled tuk-tuks (auto rickshaws) are a popular and inexpensive mode of transport in many coastal towns, particularly in Mombasa, Diani, Malindi, and Watamu.
For visitors travelling on safari, transport is typically provided by your tour operator in specially designed 4x4 safari vehicles, ensuring comfort, safety, and excellent wildlife viewing opportunities throughout your journey.
Health and Medical Information
Yellow Fever Vaccine
Normally countries in the Yellow Fever zone (including Kenya and Uganda) do not require yellow fever vaccine from travellers coming from countries outside of the yellow fever risk zone.
Canada and USA are not within the Yellow Fever Zone. However, Passport Canadian and USA Passport Holders transiting through Ethiopia for more than 24 Hours, will require a Yellow Fever Certificate.
The following Central and South America Countries are categorized as Yellow Fever Risk Zones; therefore, travellers from these countries will require Yellow Vaccine.
Argentina, Bolivia, Brazil, Colombia, Ecuador, French Guiana, Guyana, Panama, Paraguay, Peru
Suriname, Trinidad and Tobago, Venezuela
Yellow Fever Vaccine needs to be taken at least 14 days before travel.
Malaria
Malaria is endemic to Kenya and Tanzania, kindly consult your doctor before travelling to Kenya.
All the same, please take the following precautions:
• Dress in warm clothing in the evenings and at night; use repellents against mosquitoes and use insecticide sprays in rooms before sleeping (or before going for dinner). This area is right at the Equator, and the hot sun can cause sunburn very quickly- including on cloudy days.
• Sun creams, lip balm, hats and sunglasses are recommended.
• Although tap water in the big towns is potable, we advise you to drink mineral water always. In the hotels/ lodges during the safaris, there is always a jar/bottle/thermos of filtered water in the rooms, which is convenient for using for cleaning your teeth.
• The mineral water in the hotels/ lodges has quite an elevated price. You may buy some bottled water at the local supermarkets at a more reasonable price.
Safety notices
As it is the case in most regions of the world, security is a topic that should be kept in mind. Nairobi and Mombasa are generally safe during the day, as long as narrow alleys or isolated streets are avoided. We advise you not to walk in the streets in the dark. If you wish to travel by night, always call for a taxi.
Do not carry a lot of money with you when you go out; only the amount you think you will spend. While walking in the streets, don’t wear jewellery or valuables that bring attention to you. Please leave all valuables (jewellery, travel documents, cameras etc) in the safes or safety deposit boxes of the hotel you are staying at. Please do not leave anything of value lying around your hotel room.
Food, Drink and Cuisine Advice
During the safari, all your meals will be taken in the hotels.
In Nairobi; generally, only breakfast is included in your hotel accommodation; Lunch and dinner billed separately.
The food is of an excellent quality and you may eat all the types of fruits and vegetables without worry.
The meal plan is usually as follows: but could vary from one hotel to another
• Full breakfast: Between 0700 hrs and 0930 hrs;
• Buffet lunch: Served from about 1230 hrs;
• Buffet Dinner: Served from 1900hrs to 2130hrs
Most of the hotels stock both local and imported beers and wines, liquors, fruit juices and refreshments available. Drinks are not included (unless otherwise stated).
If you require a special diet or are vegetarian, please make sure you communicate this to the reception at the time of your arrival at the hotel.
Kenya offers a wide variety of cuisines and dining experiences, ranging from local eateries and casual restaurants to fine dining establishments. Many luxury hotels, safari lodges, and beach resorts feature excellent restaurants serving both international and authentic Kenyan cuisine. Fast food restaurants are common in malls which are in every area of Nairobi and other major cities.
Kenyan cuisine is well worth exploring during your visit. Popular local dishes include Nyama Choma (grilled meat), Pilau (fragrant spiced rice), Ugali (a maize meal staple), managu, terere (greens) and mukimo, a delicious mashed combination of potatoes, peas, maize, and greens. Fresh fish and seafood from the Kenyan coast are also popular specialties.
The staple food in Kenya is Ugali, a firm maize meal served with grilled meat, fish, vegetables, or hearty stews. Rice, beans, chapati, plantains, and seasonal vegetables are also commonly enjoyed throughout the country.
Along the Kenyan coast, visitors can savour the region's distinctive Swahili cuisine, which reflects African, Arab, Indian, and Persian influences. Dishes are rich in aromatic spices, coconut milk, tropical fruits, and freshly caught seafood, including prawns, lobster, crab, octopus, and a variety of ocean fish. Dining in Diani ranges from relaxed beachfront cafés to award-winning restaurants offering spectacular Indian Ocean views.
Climate and Weather
Kenya lies on the equator and has a pleasant tropical climate, but there are large regional climatic variations influenced by several factors, including altitude. Temperatures drop by about 6°C for every 1000m you climb (or 3.5°F per 1000ft). Kenya’s daytime temperatures average between 20°C/68°F and 28°C/82°F, but it is warmer on the coast. The coast is hot and humid all year round, but the heat is pleasant and tempered by the monsoon winds. Kenya is too close to the equator to experience a real winter and summer. There is, however, both a dry and wet season.
Long Rains: March to May
Short Rains: November to December
Dry season: January to February; June to October
The dry season from June to October and January to February is generally considered the best time for wildlife viewing, as animals congregate around water sources and vegetation is less dense.
During this period, mornings and evenings in higher-altitude areas can be quite cool, particularly during June, July, and August (atleast for the Kenyan person)
Visitors are advised to pack lightweight, breathable clothing for warm daytime temperatures, together with a warm jacket or fleece for early morning game drives and cooler evenings in the highland regions. Comfortable walking shoes, a hat, sunglasses, and sunscreen are also recommended for outdoor activities.
Clothing and Dress Recommendation
Comfortable, casual, lightweight clothing is ideal for travel in Kenya, particularly while on safari. Temperatures can be quite cool during the early mornings and evenings, especially in higher-altitude areas Dressing in layers is recommended, allowing you to stay warm during early morning game drives and comfortably remove layers as the day warms up.
Neutral-coloured clothing such as khaki, beige, olive, and brown is best for safari activities, as these colours blend into the natural surroundings and are less likely to attract insects. Convertible safari trousers with zip-off legs are particularly practical, as they can easily be adapted to changing temperatures throughout the day. Walking shorts, lightweight trousers, cotton shirts, and T-shirts are all excellent choices.
A lightweight safari jacket or windbreaker, together with a warm sweater or fleece jacket, is recommended for cool mornings and evenings. Long-sleeved shirts and long trousers are useful for protection against the sun and insects, particularly after sunset. A lightweight rain jacket is also advisable, especially if travelling during Kenya's rainy seasons.
A wide-brimmed hat or cap with a secure strap, sunglasses, and sunscreen are essential for protection against the African sun. Most safaris involve minimal walking, so a comfortable pair of walking or lightweight hiking shoes, together with a pair of sandals for relaxing at your lodge or camp, will generally be sufficient. If participating in guided bush walks, shoes with sturdy, thorn-resistant soles are recommended.
In Kenya's major cities, the dress code is generally conservative but not overly formal. Casual attire such as jeans, lightweight trousers, skirts, dresses, and smart tops is perfectly acceptable. Along the Kenyan coast, lightweight tropical clothing is ideal. Swimwear is appropriate at beaches, hotels, and resorts, but visitors are encouraged to cover up with a shirt, wrap, or shorts when away from the beach or walking through public areas, in keeping with local customs and the predominantly Muslim culture of the coast.
When visiting churches, mosques, or other places of worship, visitors should ensure that their shoulders and knees are covered as a sign of respect.
Internet Availability
Wi-Fi is readily available in major cities and hotels, as well as in almost all the main areas of the camps and lodges.
Electricity and Plug Standards
Most hotels use Solar and Generators. In some places the Generators function only in the morning, and at night. We use 240 volts and plugs with three spokes (UK). An adapter is all that you will need and are mostly available at the hotel receptions if you forget to carry one. A small deposit is required as security when you borrow the transformer, which is refundable.
General Guidance
It is convenient to travel light:
The safari vehicles do not have a lot of luggage capacity and for this reason, we recommend you pack light in soft duffel bags, light luggage. In any hotel with a stay of 2 days or more, laundry service is available at an additional expense.
We recommend you carry:
• Binoculars (INDISPENSABLE).
• Many more rolls of film than what you thought enough! up to 100 Photos per day during the safari. (It doesn’t weigh much, and could be slightly more expensive here).
• A torch.
• Insect Repellent.
• Lip balms and sun creams.
• Sunglasses
• Waist pouches for carrying money, passports and small valuables are very practical.
• Coloured biro pens, pencils, pictures, small books, balloons, etc. to give out as presents in case you visit a local village (they are more appropriate than sweets, and are more appreciated).
Do not carry:
Your gold Communion medal, diamonds, Grandmother’s pearls, gold watches, $200 sunglasses, etc.
In other words, carry things that will not be sorely missed in case of loss.
Tipping:
Most people, when visiting a foreign country, like to be given some guideline regarding tipping. Yet, this is truly voluntary and extremely personal matter. A tip is an indication of appreciation on the part of the guest for the services given and IS ONLY GIVEN WHEN THE SERVICE WAS UPTO YOUR EXPECTATIONS, and is offered after all the services have been completed, and is NEVER OBLIGATORY.
A guideline for each traveller follows below: -
Transfer driver: Airport/Hotel: US$ 5.00 per person per transfer
Driver/Guide: $15.00 per person, per day - To be given to your driver Guides at the end of the safari
Lodge Staff: $10.00 per person, per day.
Please Note:
Gratuities are expected by your guides but should only be given as a reward for exceptional service and it is at your discretion how much to tip or if you should tip at all. The above chart is only a guideline and there may be some unexpected gratuities that are not listed. Be prepared to tip additional $50 to $100 extra if required.
In addition to the above tips, please tip bartenders throughout according to use.
While on safari, most camps/lodges have a tip box in the front office for the staff. You are welcome to leave whatever you wish and a recommended amount is $10 per person/per day, as outlined in the above tipping chart.
It is appropriate to tip using small denominations of currency ($20 bills for example) as it is easier for your guide to cash or exchange into their local currency. Please have new bills, without any marks and tears.
Restaurants:
These guidelines are for lunches and dinners you may enjoy on your own, which are not included in your itinerary. If the menu says 10% service charge included, you do not need to tip. Otherwise, between 5 and 10 % of the total bill is considered usual and customary
Communication
Communication services in Kenya are generally reliable and comparable to those found in many parts of Europe and North America, although international calling charges through hotels can be relatively expensive. Most hotels, lodges, and camps offer telephone services, but rates for international calls are often significantly higher than using internet-based communication platforms.
Today, with smartphones and applications such as WhatsApp, communication is easy and affordable. Wi-Fi is available in most hotels, lodges, camps, and resorts, although connection speeds may vary depending on the location. In remote safari areas, internet access may be slower or available only in designated common areas.
Mobile Phones
Mobile phone coverage in Tanzania is extensive and continues to improve throughout the country. Major network providers offer coverage in most cities, towns, and many popular safari destinations. While signal strength may vary in remote wilderness areas, mobile service is generally available across the country.
Shopping:
Numerous shops and stalls selling a variety of souvenirs can be found in the towns and en route during the safaris. You can buy both traditional and modern jewellery, wood carvings, sculptures, soapstone figures, baskets and bags, safari attire, articles made from banana fibre, khangas and kikois
(khangas are the colourful wraps worn by women especially at the coast and in the countryside, while kikois are the wraps worn by men at the coast), precious stones like Tanzanite (violet/blue), semi-precious stones such as green Tsavorite, Tiger Eye and Malachite etc
It is important to bargain in most of the shops for a better price.
We also have some small “markets” such as the Maasai Market in Nairobi, where you can not only enjoy the hectic atmosphere but also find all types of arts and crafts for sale. This market is open air, operating at shopping malls on each day of the week (please ask your guide for a recommendation while in Nairobi).
Most hotels also have gift shops that sell souvenirs, T-shirts etc
In case you happen to purchase items of African craft while on safari and you decide you want the purchased items to be send to your home country, please make sure you clarify and confirm that the entire shipping costs are included in your invoice just to avoid any inconveniences upon delivery. Mostly, the shipping charges are normally done at the destination airport so as to be able to go through customs inspections and formalities. Kindly note that we take our clients to shopping areas that are highly recommendable for shopping, however Classic Safaris will not be held responsible for any damages caused during the shipping period of the said items. At the same time, the company shall not be held responsible for the non-sending of the purchased items to the agreed destination and will not accept any responsibility for shipment or customs charges.
Shopping hours:
Shopping hours are from 0830hrs to 1230hrs and 1400hrs to 1700hrs. Mondays to Fridays and from 0830hrs to 1300hrs on Saturdays. The bigger supermarkets do not shut over lunchtime, and stay open until 2000hrs during the week and 1800hrs on weekends. There some supermarkets in Nairobi those are now open 24 hours.
Wildlife, National Parks Rules:
• Please refrain from disturbing or feeding the animals in the parks.
• It is dangerous to try to touch them- they ARE wild.
• Please stay in the vehicle during game drives in the park.
• It is prohibited to sit on top of the vehicles, even while they are stationary.
Registration and hotel check in and Check out:
On arrival, you will fill in a registration card at the reception in order to obtain the room key.
Room occupancy is only guaranteed after 1200hrs on safari and after from 1400Hrs in the cities and Beach Hotels.
Check out is 1000Hrs unless otherwise stated or at 1800hrs in case you have contracted for a dayroom.
Extras bills will be paid at the reception. When this is cleared and the room key has been handed in, you will receive a luggage ticket which allows your luggage to leave the hotel, as it indicates all bills and outstanding matters have been cleared.
Liability:
The company is insured against legal liabilities arising from any injuries which might be received by passengers in its vehicles. The Company’s liability to passengers carried in its vehicles is governed by the laws of Kenya and no other Country, and all claims subject to the jurisdiction of the courts of Kenya.
The Company reserves the right to employ sub-contractors to carry out all or part of the Services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking conditions and cancellation provisions of the Travel organizer or the airline concerned.
Neither the Company, nor any person acting for, through or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omission
contained in the brochure or other literature, late or non-confirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
In addition, The Company shall have the right at any time at its discretion to cancel any tour or the reminder thereof or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, avalanches, strike, war, government or interference or any other cause whatsoever. The extra expense incurred as a result thereof shall be the responsibility of the passenger.
Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari.
Governing Law:
All terms and conditions of this agreement shall be governed by and construed in accordance to the laws of Kenya, and any litigation necessary to resolve disputes between the parties shall be field in the courts located in Kenya where such a dispute cannot be solved through arbitration.
All terms and conditions of this Agreement shall be governed by and construed in accordance with the laws of the Republic of Kenya.
Any dispute, claim, or controversy arising out of or relating to this Agreement shall, where possible, first be resolved amicably through negotiation and/or arbitration between the parties. In the event that such dispute cannot be resolved through arbitration, any legal proceedings necessary to resolve the matter shall be instituted and heard in the courts of competent jurisdiction in Kenya, which shall have exclusive jurisdiction over such disputes.
