Terms and Conditions

Itinerary Terms and Conditions

**Please note: All Rates are subject to change without prior notice. Packages have been updated as of 16th January 2024.

Please request a quotation from your People and Places consultant to ensure all quotations are correct prior to confirmation.

Note: All Rates are subject to change without prior notice however where possible we will ensure to keep you updated of any changes immediately.

Rates advised do not all indicate child rates; please contact us for individual rates for enquiries for families travelling with children as these do vary per operator, season and age of children.

**NOTE: National Park fees, bed levies and conservation/community levies are subject to change and any increases will be passed on

Any flight rates quoted are also subject to change due to any increases in taxes and fuel

Agents will be advised of any additional government levies or taxes that are introduced and rates will be subject to increase based on such taxes and levies

For all Special offers, long and multiple night stays and other packages on offer, we shall ensure to advise and offer these to you where applicable if not already outlined in the rates manual.

People and Places will not be held responsible for amendments and changes to rates for individual properties.

All confirmations must be made in writing. On confirmation of reservation, please ensure that you are holding a deposit from your client, as once we confirm reservation with lodges, cancellation conditions will then become applicable (see outlined below).

We have advised below the general cancellation conditions for your perusal, however please note that these do vary per operator, therefore should you require the exact cancellation conditions that pertain to your reservation – please request this from your consultant.

Please NOTE: Regarding the payment of a deposit to People and Places, we will invoice you for a 20% deposit which will be paid over to the applicable suppliers. Balance Due will be payable 6 weeks prior to client travel dates. See below re cancellation Terms and Conditions.

Please Note: As bookings are made on behalf of a variety of third party properties, these cancellation conditions will vary and are dependant on each operator

To cover all variances we have outlined below based on the most stringent cancellation conditions are:

• From confirmation to 91 days prior to travel – 20% cancellation charge

• 90 – 61 days prior to travel – 50% cancellation charge 

• 60-0 days prior to travel – 100% cancellation charge

• Depending on conditions when, some airline tickets are non refundable

Please ensure to note all exclusions on rates information. For All products/services and lodges not included in the rates manual, please do not hesitate to contact us for information and rates.

 

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